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Harnessing the Hive in Libraries

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Meredith Farkas
Meredith Farkas

This document discusses knowledge management in libraries and proposes using a wiki as an intranet to collect institutional knowledge from librarians and patrons. It notes that librarians have different areas of expertise and patrons have knowledge that could help others, but this knowledge is not typically collected well. The document suggests using a wiki to share procedures, policies, resources and reference knowledge to better harness the collective knowledge of library staff and patrons.

EducationBusiness
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Harnessing the Hive in Libraries and Libraryland ,[object Object],[object Object],[object Object]
Knowledge management ,[object Object],[object Object],[object Object],[object Object]
Information sharing is great! Now how do we keep all that information? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collecting Knowledge from our Patrons
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collecting Institutional Knowledge
Wiki as Intranet ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
Remember: If can take time to build knowledge management behavior into the organizational workflow.
Thanks! [email_address] Links and slides at http://meredithfarkas.wetpaint.com

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