Hints and tips on using Twitter for the first time. Did this for our Top team but it's straightforward enough for all if you find it useful. Find your own followers or follow us. My Twitter ID is @annenwood.

2. Say what’s on your mind here. Known as ‘Tweeting’ Include links and shorten using tools like Tiny ULR ( www.tiny.cc ) Barry Judge CMO of Best Buy is great at Tweeting RT means RE TWEET - sending on a message you like and want to share with your own followers - fundamental to social aspect of Twittering Add in links to blogs, websites, images etc to make your tweets more interesting Remember - Only 140 characters! Just like a text A record of who has sent you a message - either publicly (@) or privately (Direct Message or DM) Use Search to find things that interest you like Carphone, Best Buy, iPhone etc Log on to Twitter at www.twitter.com Choose a name

3. Lets people know who you are. Builds trust & helps people decide who to follow Add your photo or something which reflects who you are Details of those who interest you or who find you interesting - known as ‘following’ Number of ‘Tweets’ you have made Your profile page - update this under ‘settings’ Record of your Tweets Use RSS feeds to get updated about content you like such as Carphone

4. More hints and tips - Want to know more or prefer a face to face lesson? Contact Anne Wood ( [email_address] ) or Guy Stephens (stepheg02@cpwplc.com)