The document discusses the impact of Bring Your Own Device (BYOD) policies in higher education. It notes that while devices can be status symbols, they say nothing about a person's ability to use technology. The ability to reach audiences is both easier and more complex now. Literacy goes beyond basic reading and writing to include digital, civic, health, emotional and financial literacy. The reality is the need for 21st century literacies to address gaps in students' knowledge, but institutions must understand their real audiences and design accessible communications for a range of capabilities.