SlideShare a Scribd company logo
1 of 21
Download to read offline
Knowledge Management Strategy: vision, purpose and
value generation in an era of social learning
José Carlos Tenorio Favero
Head of Knowledge Management, GMI SA Consultant Engineers
José Carlos Tenorio Favero
Head of Knowledge Management in GMI S.A
Consultant Engineers, a leading engineering
consultancy firm based in Lima Peru. An
information Scientist, José focuses on
developing KM in a practical and efficient
manner. He is recognized in the region as one
of the leading subject matter experts and
authors.
In addition to his writing and research, José
works with ECOTEC an environmental
consultancy firm associated with GMI to
develop KM and impact organizational
learning, critical knowledge acquisition and
retention.@josecarloskm
kminaction.wordpress.com
KM:
Promotes and strengthens our capacity to learn,
question, investigate, share and innovate based on our
organization´s culture in order to generate long term
value for clients, stakeholders and workers.
1. Understand the organization´s value
preposition
Strategic Level
Functional Level
Support Level
2. Focus on critical knowledge
Description
Where is it applied
Application Frequency
Business Impact
Development Level
Internal & external Experts
Strategic Partners
Consultants
Universities, Institutes, Academies,
Organizations
Developing a K-Matrix ®
3. Analyze the macro environment
Processes
Talent Management
Performance Management
Hire and Recruitment
Training
Mentoring
Communities
of Practice
TechnologyCulture Spaces Metrics
Organizational Knowledge
External Knowledge
Critical Knowledge
“If you do not manage culture, it manages
you, and you may not even be aware of the
extent to which this is happening.” – Edgar
Schein
>>Culture
Establishes clear ways to develop and
measure the organization´s activities.
>> Processes
KM requires technology in order to maximize
connectivity and knowledge transfer between
teams.
>> Technology
"Ba" can be thought of as a shared space for
emerging relationships. This space can be
physical (office, dispersed business space),
virtual (email, teleconference), mental (shared
experiences, ideas, ideals) or any combination
of them. Ba provides a platform for advancing
individual and/or collective knowledge. -
Nonaka
>> Spaces (Ba)
KPIs that allows will allow us to measure the
impact of KM
>> Metrics
What does the future hold for KM?
“Digital Darwinism is the evolution
of consumer behavior when
society and technology evolve
faster than our ability to adapt”-
Brian Solis
Social Media is not just a trend
Gen
Y
Listen
Learn
Adapt
Engage
Find the right tools to complement KM…
But never forget culture….
Questions?
José Carlos Tenorio Favero
@josecarloskm
kminaction.wordpress.com

More Related Content

What's hot

Chapter 1 the knowledge context
Chapter 1   the knowledge contextChapter 1   the knowledge context
Chapter 1 the knowledge contextZinia Khan
 
drivers of knowledge management
drivers of knowledge managementdrivers of knowledge management
drivers of knowledge managementAbin Biju
 
Strategic knowledge management
Strategic knowledge managementStrategic knowledge management
Strategic knowledge managementNiall Larkin
 
UNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyUNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyJohannes Schunter
 
Development of a Knowledge Management System for Protected Area Management in...
Development of a Knowledge Management System for Protected Area Management in...Development of a Knowledge Management System for Protected Area Management in...
Development of a Knowledge Management System for Protected Area Management in...John Mauremootoo
 
Knowledge Management Audit
Knowledge Management AuditKnowledge Management Audit
Knowledge Management Auditblodotaji
 
Knowledge management
Knowledge managementKnowledge management
Knowledge managementashapriyagoud
 
A vision on knowledge management
A vision on knowledge managementA vision on knowledge management
A vision on knowledge managementMark Geljon
 
How to develop a Knowledge Management Strategy for your Library Practical Pr...
How to develop a Knowledge Management Strategy for your Library  Practical Pr...How to develop a Knowledge Management Strategy for your Library  Practical Pr...
How to develop a Knowledge Management Strategy for your Library Practical Pr...unulwbpartnership
 
Managing Knowledge at Work
Managing Knowledge at WorkManaging Knowledge at Work
Managing Knowledge at WorkOlivier Serrat
 
Strategic Knowledge Management
Strategic Knowledge ManagementStrategic Knowledge Management
Strategic Knowledge ManagementApoorva Rashmi
 
Knowledge management-competitive-advantage
Knowledge management-competitive-advantageKnowledge management-competitive-advantage
Knowledge management-competitive-advantageKAMELA ROMARIC
 
Protected Area Network Knowledge Management Framework (Needs Assessment and A...
Protected Area Network Knowledge Management Framework (Needs Assessment and A...Protected Area Network Knowledge Management Framework (Needs Assessment and A...
Protected Area Network Knowledge Management Framework (Needs Assessment and A...John Mauremootoo
 
Knowledge management
Knowledge managementKnowledge management
Knowledge managementsoumyaajith
 
Knowledge Management as a Competitive Advantage for SMEs in the Global Markets
Knowledge Management as a Competitive Advantage for SMEs in the Global MarketsKnowledge Management as a Competitive Advantage for SMEs in the Global Markets
Knowledge Management as a Competitive Advantage for SMEs in the Global MarketsRJ. Liow
 
What Is Knowledge Management
What Is Knowledge ManagementWhat Is Knowledge Management
What Is Knowledge ManagementArt Schlussel
 
Implement Knowledge Management andersens consulting 2000
Implement Knowledge Management andersens consulting 2000Implement Knowledge Management andersens consulting 2000
Implement Knowledge Management andersens consulting 2000wadyopasaribu
 
Knowledge management, strategy and HRM
Knowledge management, strategy and HRMKnowledge management, strategy and HRM
Knowledge management, strategy and HRMMangesh Nawale
 
Knowledge management an overview
Knowledge management   an overviewKnowledge management   an overview
Knowledge management an overviewPieterLabuschagne
 

What's hot (20)

Chapter 1 the knowledge context
Chapter 1   the knowledge contextChapter 1   the knowledge context
Chapter 1 the knowledge context
 
drivers of knowledge management
drivers of knowledge managementdrivers of knowledge management
drivers of knowledge management
 
Strategic knowledge management
Strategic knowledge managementStrategic knowledge management
Strategic knowledge management
 
UNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyUNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM Strategy
 
Development of a Knowledge Management System for Protected Area Management in...
Development of a Knowledge Management System for Protected Area Management in...Development of a Knowledge Management System for Protected Area Management in...
Development of a Knowledge Management System for Protected Area Management in...
 
Knowledge Management Audit
Knowledge Management AuditKnowledge Management Audit
Knowledge Management Audit
 
Knowledge management
Knowledge managementKnowledge management
Knowledge management
 
A vision on knowledge management
A vision on knowledge managementA vision on knowledge management
A vision on knowledge management
 
How to develop a Knowledge Management Strategy for your Library Practical Pr...
How to develop a Knowledge Management Strategy for your Library  Practical Pr...How to develop a Knowledge Management Strategy for your Library  Practical Pr...
How to develop a Knowledge Management Strategy for your Library Practical Pr...
 
Managing Knowledge at Work
Managing Knowledge at WorkManaging Knowledge at Work
Managing Knowledge at Work
 
Strategic Knowledge Management
Strategic Knowledge ManagementStrategic Knowledge Management
Strategic Knowledge Management
 
Knowledge management-competitive-advantage
Knowledge management-competitive-advantageKnowledge management-competitive-advantage
Knowledge management-competitive-advantage
 
Protected Area Network Knowledge Management Framework (Needs Assessment and A...
Protected Area Network Knowledge Management Framework (Needs Assessment and A...Protected Area Network Knowledge Management Framework (Needs Assessment and A...
Protected Area Network Knowledge Management Framework (Needs Assessment and A...
 
Knowledge management
Knowledge managementKnowledge management
Knowledge management
 
Knowledge Management as a Competitive Advantage for SMEs in the Global Markets
Knowledge Management as a Competitive Advantage for SMEs in the Global MarketsKnowledge Management as a Competitive Advantage for SMEs in the Global Markets
Knowledge Management as a Competitive Advantage for SMEs in the Global Markets
 
What Is Knowledge Management
What Is Knowledge ManagementWhat Is Knowledge Management
What Is Knowledge Management
 
Implement Knowledge Management andersens consulting 2000
Implement Knowledge Management andersens consulting 2000Implement Knowledge Management andersens consulting 2000
Implement Knowledge Management andersens consulting 2000
 
knowledge management document
knowledge management documentknowledge management document
knowledge management document
 
Knowledge management, strategy and HRM
Knowledge management, strategy and HRMKnowledge management, strategy and HRM
Knowledge management, strategy and HRM
 
Knowledge management an overview
Knowledge management   an overviewKnowledge management   an overview
Knowledge management an overview
 

Viewers also liked

Strategic Knowledge Management
Strategic Knowledge ManagementStrategic Knowledge Management
Strategic Knowledge ManagementApoorva Rashmi
 
Knowledge Management Presentation
Knowledge Management PresentationKnowledge Management Presentation
Knowledge Management Presentationkreaume
 
Knowledge management
Knowledge managementKnowledge management
Knowledge managementSehar Abbas
 
The Human Capital Architect Rev032810
The Human Capital Architect   Rev032810The Human Capital Architect   Rev032810
The Human Capital Architect Rev032810Andrew Berman
 
Getting Knowledge Right3
Getting Knowledge Right3Getting Knowledge Right3
Getting Knowledge Right3Robert Lakin
 
2014 11-05 cbs - vidensdeling og social business - handout
2014 11-05 cbs - vidensdeling og social business - handout2014 11-05 cbs - vidensdeling og social business - handout
2014 11-05 cbs - vidensdeling og social business - handoutErik Korsvik Østergaard
 
Oplæg om grundlæggende Knowledge Management
Oplæg om grundlæggende Knowledge ManagementOplæg om grundlæggende Knowledge Management
Oplæg om grundlæggende Knowledge ManagementJacob Saaby Nielsen
 
Application Design mixing UX, Learning, Knowledge Management
Application Design mixing UX, Learning, Knowledge Management Application Design mixing UX, Learning, Knowledge Management
Application Design mixing UX, Learning, Knowledge Management Silvia Calvet
 
Managing As If Tomorrow Mattered 1 09
Managing As If Tomorrow Mattered 1 09Managing As If Tomorrow Mattered 1 09
Managing As If Tomorrow Mattered 1 09Charlyne Meinhard
 
Knowledge and Content UK 2009 (KCUK) presentation and case study
Knowledge and Content UK 2009 (KCUK) presentation and case studyKnowledge and Content UK 2009 (KCUK) presentation and case study
Knowledge and Content UK 2009 (KCUK) presentation and case studyScott Gavin
 
Role of business intelligence in knowledge management
Role of business intelligence in knowledge managementRole of business intelligence in knowledge management
Role of business intelligence in knowledge managementShakthi Fernando
 
Knowledge Management in Software Development
Knowledge Management in Software DevelopmentKnowledge Management in Software Development
Knowledge Management in Software DevelopmentKarsten Jahn
 

Viewers also liked (17)

Strategic Knowledge Management
Strategic Knowledge ManagementStrategic Knowledge Management
Strategic Knowledge Management
 
Knowledge Management Presentation
Knowledge Management PresentationKnowledge Management Presentation
Knowledge Management Presentation
 
Knowledge management
Knowledge managementKnowledge management
Knowledge management
 
The Human Capital Architect Rev032810
The Human Capital Architect   Rev032810The Human Capital Architect   Rev032810
The Human Capital Architect Rev032810
 
5 knowledge management tips you need to know
5 knowledge management tips you need to know 5 knowledge management tips you need to know
5 knowledge management tips you need to know
 
2015-16 General Update
2015-16 General Update2015-16 General Update
2015-16 General Update
 
Getting Knowledge Right3
Getting Knowledge Right3Getting Knowledge Right3
Getting Knowledge Right3
 
2014 11-05 cbs - vidensdeling og social business - handout
2014 11-05 cbs - vidensdeling og social business - handout2014 11-05 cbs - vidensdeling og social business - handout
2014 11-05 cbs - vidensdeling og social business - handout
 
Oplæg om grundlæggende Knowledge Management
Oplæg om grundlæggende Knowledge ManagementOplæg om grundlæggende Knowledge Management
Oplæg om grundlæggende Knowledge Management
 
Application Design mixing UX, Learning, Knowledge Management
Application Design mixing UX, Learning, Knowledge Management Application Design mixing UX, Learning, Knowledge Management
Application Design mixing UX, Learning, Knowledge Management
 
Managing As If Tomorrow Mattered 1 09
Managing As If Tomorrow Mattered 1 09Managing As If Tomorrow Mattered 1 09
Managing As If Tomorrow Mattered 1 09
 
Knowledge and Content UK 2009 (KCUK) presentation and case study
Knowledge and Content UK 2009 (KCUK) presentation and case studyKnowledge and Content UK 2009 (KCUK) presentation and case study
Knowledge and Content UK 2009 (KCUK) presentation and case study
 
Business Intelligence and Knowledge Management
Business Intelligence and Knowledge ManagementBusiness Intelligence and Knowledge Management
Business Intelligence and Knowledge Management
 
Building a digital workplace with WordPress
Building a digital workplace with WordPressBuilding a digital workplace with WordPress
Building a digital workplace with WordPress
 
Role of business intelligence in knowledge management
Role of business intelligence in knowledge managementRole of business intelligence in knowledge management
Role of business intelligence in knowledge management
 
Knowledge Management in Software Development
Knowledge Management in Software DevelopmentKnowledge Management in Software Development
Knowledge Management in Software Development
 
CKM Strategy
CKM StrategyCKM Strategy
CKM Strategy
 

Similar to Knowledge Management Strategy: vision, purpose and value generation in an era of social learning

Leadership Perspective
Leadership PerspectiveLeadership Perspective
Leadership PerspectiveLee Schlenker
 
Km ver 1.0 student
Km   ver 1.0 studentKm   ver 1.0 student
Km ver 1.0 studentplpictimatec
 
Knowledge Management 3.0 Final Presentation
Knowledge Management 3.0 Final PresentationKnowledge Management 3.0 Final Presentation
Knowledge Management 3.0 Final PresentationKM03
 
Knowledge Management In Global Firm
Knowledge Management In Global FirmKnowledge Management In Global Firm
Knowledge Management In Global FirmRobin Teigland
 
KNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxKNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxfreelancer
 
KNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxKNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxfreelancer
 
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)Social Collaboration And Talent - Knowledge Infusion (Feb 2009)
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)Jason Corsello
 
Economicsof socialcomputing richblankv2_2008
Economicsof socialcomputing richblankv2_2008Economicsof socialcomputing richblankv2_2008
Economicsof socialcomputing richblankv2_2008Rich Blank
 
KM National and International
KM National and InternationalKM National and International
KM National and InternationalDavid G. Jones
 
Knowledge Sharing at CARE
Knowledge Sharing at CAREKnowledge Sharing at CARE
Knowledge Sharing at CARECARE2Share
 
Social Learning Snapshot Survey: The Performance Hub
Social Learning Snapshot Survey: The Performance HubSocial Learning Snapshot Survey: The Performance Hub
Social Learning Snapshot Survey: The Performance HubThe Performance Hub
 
Knowledge management ppt @ bec doms bagalkot mba 4 th sem
Knowledge management ppt @ bec doms bagalkot mba 4 th semKnowledge management ppt @ bec doms bagalkot mba 4 th sem
Knowledge management ppt @ bec doms bagalkot mba 4 th semBabasab Patil
 

Similar to Knowledge Management Strategy: vision, purpose and value generation in an era of social learning (20)

Leadership Perspective
Leadership PerspectiveLeadership Perspective
Leadership Perspective
 
Knowledge Management
Knowledge ManagementKnowledge Management
Knowledge Management
 
Knowledge management
Knowledge managementKnowledge management
Knowledge management
 
Km ver 1.0 student
Km   ver 1.0 studentKm   ver 1.0 student
Km ver 1.0 student
 
Knowledge Management 3.0 Final Presentation
Knowledge Management 3.0 Final PresentationKnowledge Management 3.0 Final Presentation
Knowledge Management 3.0 Final Presentation
 
Knowledge Management In Global Firm
Knowledge Management In Global FirmKnowledge Management In Global Firm
Knowledge Management In Global Firm
 
KNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxKNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docx
 
KNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docxKNOWLEDGE MANAGEMENT notes.docx
KNOWLEDGE MANAGEMENT notes.docx
 
Chro eventv4
Chro eventv4Chro eventv4
Chro eventv4
 
Knowledge Management Webinar
Knowledge Management WebinarKnowledge Management Webinar
Knowledge Management Webinar
 
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)Social Collaboration And Talent - Knowledge Infusion (Feb 2009)
Social Collaboration And Talent - Knowledge Infusion (Feb 2009)
 
Economicsof socialcomputing richblankv2_2008
Economicsof socialcomputing richblankv2_2008Economicsof socialcomputing richblankv2_2008
Economicsof socialcomputing richblankv2_2008
 
KM National and International
KM National and InternationalKM National and International
KM National and International
 
Knowledge management (2)
Knowledge management (2)Knowledge management (2)
Knowledge management (2)
 
Knowledge Sharing at CARE
Knowledge Sharing at CAREKnowledge Sharing at CARE
Knowledge Sharing at CARE
 
Introduction to Knowledge Management
Introduction to Knowledge ManagementIntroduction to Knowledge Management
Introduction to Knowledge Management
 
MANAGING INNOVATIONS THROUGH KNOWLEDGE MANAGEMENT FOR SUSTAINING EXCELLENCE I...
MANAGING INNOVATIONS THROUGH KNOWLEDGE MANAGEMENT FOR SUSTAINING EXCELLENCE I...MANAGING INNOVATIONS THROUGH KNOWLEDGE MANAGEMENT FOR SUSTAINING EXCELLENCE I...
MANAGING INNOVATIONS THROUGH KNOWLEDGE MANAGEMENT FOR SUSTAINING EXCELLENCE I...
 
Social Learning Snapshot Survey: The Performance Hub
Social Learning Snapshot Survey: The Performance HubSocial Learning Snapshot Survey: The Performance Hub
Social Learning Snapshot Survey: The Performance Hub
 
Knowledge management ppt @ bec doms bagalkot mba 4 th sem
Knowledge management ppt @ bec doms bagalkot mba 4 th semKnowledge management ppt @ bec doms bagalkot mba 4 th sem
Knowledge management ppt @ bec doms bagalkot mba 4 th sem
 
Ozone Experiential Learning Training Product Profile
Ozone Experiential Learning Training Product ProfileOzone Experiential Learning Training Product Profile
Ozone Experiential Learning Training Product Profile
 

More from Jose Carlos Tenorio Favero

More from Jose Carlos Tenorio Favero (6)

Knowledge Management for 2018
Knowledge Management for 2018Knowledge Management for 2018
Knowledge Management for 2018
 
Implementación de la gestión del conocimiento en GMD
Implementación de la gestión del conocimiento en GMDImplementación de la gestión del conocimiento en GMD
Implementación de la gestión del conocimiento en GMD
 
5 reasons why startups need knowledge management
5 reasons why startups need knowledge management5 reasons why startups need knowledge management
5 reasons why startups need knowledge management
 
5 reasons why startups need knowledge management
5 reasons why startups need knowledge management 5 reasons why startups need knowledge management
5 reasons why startups need knowledge management
 
Gestión del Conocimiento
Gestión del Conocimiento Gestión del Conocimiento
Gestión del Conocimiento
 
Fundamentos de la gestión del conocimiento
Fundamentos de la gestión del conocimientoFundamentos de la gestión del conocimiento
Fundamentos de la gestión del conocimiento
 

Recently uploaded

Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxNikitaBankoti2
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Shubhangi Sonawane
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...Poonam Aher Patil
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docxPoojaSen20
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfPoh-Sun Goh
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.christianmathematics
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docxPoojaSen20
 

Recently uploaded (20)

Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptx
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 

Knowledge Management Strategy: vision, purpose and value generation in an era of social learning

  • 1. Knowledge Management Strategy: vision, purpose and value generation in an era of social learning José Carlos Tenorio Favero Head of Knowledge Management, GMI SA Consultant Engineers
  • 2. José Carlos Tenorio Favero Head of Knowledge Management in GMI S.A Consultant Engineers, a leading engineering consultancy firm based in Lima Peru. An information Scientist, José focuses on developing KM in a practical and efficient manner. He is recognized in the region as one of the leading subject matter experts and authors. In addition to his writing and research, José works with ECOTEC an environmental consultancy firm associated with GMI to develop KM and impact organizational learning, critical knowledge acquisition and retention.@josecarloskm kminaction.wordpress.com
  • 3. KM: Promotes and strengthens our capacity to learn, question, investigate, share and innovate based on our organization´s culture in order to generate long term value for clients, stakeholders and workers.
  • 4. 1. Understand the organization´s value preposition
  • 6. 2. Focus on critical knowledge
  • 7. Description Where is it applied Application Frequency Business Impact Development Level Internal & external Experts Strategic Partners Consultants Universities, Institutes, Academies, Organizations Developing a K-Matrix ®
  • 8. 3. Analyze the macro environment
  • 9. Processes Talent Management Performance Management Hire and Recruitment Training Mentoring Communities of Practice TechnologyCulture Spaces Metrics Organizational Knowledge External Knowledge Critical Knowledge
  • 10. “If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.” – Edgar Schein >>Culture
  • 11. Establishes clear ways to develop and measure the organization´s activities. >> Processes
  • 12. KM requires technology in order to maximize connectivity and knowledge transfer between teams. >> Technology
  • 13. "Ba" can be thought of as a shared space for emerging relationships. This space can be physical (office, dispersed business space), virtual (email, teleconference), mental (shared experiences, ideas, ideals) or any combination of them. Ba provides a platform for advancing individual and/or collective knowledge. - Nonaka >> Spaces (Ba)
  • 14. KPIs that allows will allow us to measure the impact of KM >> Metrics
  • 15. What does the future hold for KM?
  • 16. “Digital Darwinism is the evolution of consumer behavior when society and technology evolve faster than our ability to adapt”- Brian Solis
  • 17. Social Media is not just a trend
  • 19. Find the right tools to complement KM… But never forget culture….
  • 21. José Carlos Tenorio Favero @josecarloskm kminaction.wordpress.com