Chapter 2  Perception, The Self, And
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Chapter 2 Perception, The Self, And

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    Chapter 2  Perception, The Self, And Chapter 2 Perception, The Self, And Presentation Transcript

    • Chapter 2- Perception, The Self, and communication
      Jessica Tapman, Devin McClellan, & Brandy Sellers
    • Chapter Topics
      Perceiving Others
      Perceiving the Self
      Identity Management
    • Jessica Tapman
      Perceiving Others
    • Narratives & Perception
      Narratives are stories we create to make sense of our own personal world.
    • Common Perceptual Tendencies
      Attribution- The process of attaching meaning to behavior
    • Common Perceptual Tendencies Attribution Errors
      We often judge ourselves more charitably than we judge others
      Self-serving bias- The tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner.
    • Common Perceptual Tendencies Attribution Errors
      We are influenced by what is the most obvious
      There are three factors that cause us to notice some messages and ignore others. Messages that are:
      Intense
      Repetitious
      Contrastive
    • Intense- Where are your eyes drawn?
    • RepetitiousWhich sound are you paying attention to?
    • ContrastiveIs this normal?
    • Common Perceptual Tendencies Attribution Errors
      We cling to our first impressions, even if they are wrong
    • Common Perceptual Tendencies Attribution Errors
      We tend to assume others are similar to us
    • Common Perceptual Tendencies Attribution Errors
      We tend to favor negative impressions over positive ones
    • Situational Factors Influencing Perception
      Additional factors we use to make sense of other’s behavior
    • Situational Factors Influencing Perception
      Relational Satisfaction
      Degree of involvement with the other person
      Past experience
      Expectation
      Social Roles
    • Social Roles
      Who would you be more afraid of?
    • Situational Factors Influencing Perception
      Relational Satisfaction
      Degree of involvement with the other person
      Past experience
      Expectation
      Social Roles
      • Knowledge
      • Self-Concept
    • Perception and Culture
      Culture provides a perceptual filter than influences the way we interpret even the simplest events.
    • Perception and Culture
      “Victory” or “Peace”
      Australian for “Up yours!”
    • Perception and Culture
      Thumbs Up
      In America and European countries, this is considered a sign of something good.
      In Asian and Islamic countries, it is an insult.
    • Perception and Culture
      “Come here”
      In Asian countries this is considered rude. In Singapore it signals death.
    • Empathy and Perception
      Empathy- The ability to re-create another person’s perspective, to experience the world from the other’s point of view.
    • Empathy and Perception
      Dimensions of Empathy
      Perspective Talking
      Emotional
      Concern
    • Empathy and Perception
      Empathy vs. Sympathy
      Sympathy- Compassion for a person’s situation
      Empathy= Understanding
      Sympathy= Caring
    • Empathy and Perception
      Perception Checking
      Description of the behavior
      Two possible interpretations of the behavior
      Request for clarification
    • Empathy and Perception
      Perception Checking
      “You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”
    • Perception Checking-Group Activity
      Write a perception check for the situation you are assigned.
      Note the behavior, two interpretations, and a request for clarification.
      Example-“You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”