Human Resource Adminstative MBA

1. ANAHITA PATEL E-mail: anahita_patel@rediffmail.com
Mumbai, India 400058 Mobile No: 9324260053
OBJECTIVE:
To secure a position in Human Resources in a progressive organization that utilizes my professionally and
educationally developed abilities, skill sets & experience.
PROFESSIONAL EXPERIENCE:
OCWEN FINANCIAL SOLUTIONS PVT LTD. (Loan-Servicing): Oct 02 – Dec 07
Sr. Associate (Loan Resolution Consultant Department), Sr. Associate (Assurant Department), Sr.
Associate (SMI Department)
Duties and Responsibilities: Provide administrative support with various duties such as:
Documentation of financial statement of Borrower(s).
Documentation of primary and sub-primary Mortgages of a Third–Party Client; (ex: Florence and
Stewart Mortgage Inc.) This includes recording and maintaining information in the database of these
Companies.
Verification of all legal data.
Ensured timely and accurate payments received from customers by tracking their financial data
Cross-Functional assistance in inter-departments such as Imaging and Loan Verification as and when
required.
Providing cross training sessions to new employees.
Performing Quality Assurance function involving administrative support to international branch
including USA.
HOUSING DEVELOPMENT FINANCE CORPORATION (HDFC) LTD: June 01 – Oct 02
Secretary to General Manager (Technical Services), Secretary to CEO
Duties and Responsibilities: Supported CEO, GM and a group of managers with various duties such as:
Schedule appointments and coordinate meetings with clients.
Handling legal matters, queries.
Responsible for maintaining and updating database.
Assisted inter-office communication to answer customers’ queries.
Maintain database for upcoming projects.
Handled back office work.
Responsible for maintaining, assessing and devising customers, prospects, property details, and
competitors database.
Updated customers about availability of property that suites their requirements.
Active role in promotional campaigns.
Provide administrative support to features and functions of Customers Relationship Management
Active role in selling products/services to current Customers and prospective Buyers
Customer Representative (Operations Department)
Duties and Responsibilities: Performed Customers’ Service related functions such as:
Attended to current customers’ and prospective buyers’ queries such as: loan eligibility, loan account status,
balance payment schedule, repayment schemes, documents needed to avail loan.
Educate customers about availability of different schemes and their benefits.
Responsible for maintaining, assessing and devising customers, prospects and competitors database.
Generated new business through outbound calls, follow up on incoming sales leads and forward the same
to DSA.
Verifying documents pertaining to property.
Preparation of daily, weekly and monthly status reports.

2. DRACHMA COMMUNICATION PRIVATE LTD: Jan 00 - Dec 00
Office Assistant
Duties and Responsibilities:
Provide supporting role to sales department.
Manage, help generate and qualify as well as process sales leads. Also responsible for maintaining and
assessing customers’ database.
Generate new business through outbound calls and follow up on incoming sales leads
Handling customers’ product related enquiries.
Responsible for the sales process from initial point of contact (lead generation), presentations, and through
negotiations and execution.
Coordinate with sales team, to achieve targets.
Assisting in implementing marketing promotions strategies.
Follow up with leads generated via sales department.
Active role in selling products/services to current customers and prospective buyers.
EDUCATION:
Master of Business Administration (MBA) (ICFAI -Institute of Chartered Financial Analysts of India)
(Specialization: Human resources- Expected April 2010)
Advanced Diploma in Management (ADM) (ICFAI) – 2009
Diploma In Business Management (DBM) (ICFAI) - 2008
Diploma in Software Technology and System Administration, National Institute of Information
Technology (NIIT) - 2002
B.Com, Mumbai University, April 1999.
COMPUTER SKILLS:
Proficient in software use including Windows operating systems, Microsoft Word, Excel.
PERSONAL SKILL SETS AND STRENGTH:
Excellent interpersonal and communication skills, phone manner, and office etiquette.
Proven initiative and ability to work with minimal supervision.
Multitasking capabilities. Ability to handle pressure and set priorities.
Dynamic team player, Sense of responsibility, Energetic and Self-motivated
RELEVANT COURSES:
Organizational Behaviors & Human Resource Management,
Business Law & Operations Management
Management Control & Information Systems,
Business Policy & Strategy, Business Ethics & Corporate Governance
Leadership and Change Management, Strategic Human Resource Management,
Performance Management, Manpower Planning And Recruiting, Training for Development,
Business Communication, Marketing Management
AWARDS and HONORS:
2007: Employee Service Award, Ocwen Financial Solutions Pvt. Ltd.
2005: Employee Service Award, Ocwen Financial Solutions Pvt. Ltd.
2003: Exceptional Performance Award, Ocwen Financial Solutions Pvt. Ltd.
REFERENCES:
• K. G. Krishnamurthy.MD & CEO HDFC Property Fund Tel-66316000, kgk@hdfc.com
• Amit Joshi. Sr. Manager-Marketing- Tel-66316555, amit@hdfcrealty.com
• Naresh Nadkarni CIO (Chief Investment Officer) Tel-66316427, naresh@hdfc.com.
• Savio Valles (Manager) Tel -9823878247, savio.valles@altisource.com