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Name: Mahbubur R Bhuiyan
Current Location: 4131 Creek Hollow Way, Atlanta (Duluth), GA 30096
Contact: Phone- 404-202-6484 and email- Mahbubur.bhuiyan@hotmail.com
Availability for Interview: 24 hours’ notice for onsite and phone
Availability to Start: 2 weeks’ notice to current employer
Education:
Master of Business Administration (MBA), Troy University Atlanta Campus, 2012, Troy, AL
Bachelor of Science in Mathematics (BS), Georgia State University, Atlanta, GA
Licensed and Certified: Sales Executive, Business Analyst, Insurance and Agent, Mortgage Loan
Originator, Strategic Manager, Credit & Collection Analyst, AE Executive Training, and Commercial &
Home loan Consultant.
Top skills: B2C & B2B Sales and Marketing, Leadership, Executive Sales & Management, Strategy,
Business Development, Account Executive, Global Sales and Account Management, Online & Social
Media Marketing, Multi-Cultural and Diversity Concept, Call Center Executive, Financial Budget
Analyst, Lending, Financial Products, Credit & Collection, Teaching, HR management, SDLC, Project
Management, Business Analyst, Stakeholder Management, and Self-Starter.
Summary
 Expert in developing sales strategy and marketing plan and action to increase sell including
face to face interview, presentation, utilizing online and cloud sales tool, B2C & B2B
marketing, and implantation of cut-edge technology in the USA and global market.
 Sales and Project Manager with Ten Plus years of extensive experience in Financial & Banking
domains on Mortgage, Commercial Lending, Credit Cards, Wireless Telecom account
receivable, Debt collection, Retail Banking, Equities, Mutual Funds, Derivatives Investment
Banking, Insurance, Wealth Management, Asset Management Risk Management, Retail
account management and operation.
 Experienced outbound cold calls and conduct in-person meetings with potential C level clients
to identify and qualify opportunities to sell products and services.
 Expert in identifying the key executives within the prospect organization by position and by
name to make presentation by utilizing BI and other search tools.
 Ability to ensure a high level of post-sales satisfaction and facilitation of long-term relationships
for account retention and expansion
 Strong ability to support management with accurate & timely forecasting, negotiating and
financial planning in existing and potential accounts by sowing leadership with in the sales
team.
 Experienced in managing projects as SME, BI and Project Manager throughout the SDLC by
utilizing the following skills: Technical Management, Technical Understanding, Analyzing
Information, Informing Others, Staffing, Problem Solving, Data Center Management ,
Developing Budgets, Coordination, Strategic Planning, and Quality Management.
 Demonstrated ability to easily grasp new ideas, concepts, methods and technologies,
innovative problem solving skills, ability to meet tight deadlines.
 Excellent verbal, written and interpersonal communication skills.
 Have ability to work independently with minimal support as well as successful as a team player
to work in conjunction with senior level executives such as CFO, VP, and CEO.
 Experienced in interacting with business users to identify business needs, gathering
requirements and documenting requirements in Business Requirement Documents (BRD),
Functional Requirement Document (FRD) as Business Analyst and Project Manager.
Professional Experience
MMS of Georgia Mortgage, Lawrenceville, GA Oct 2015-Present
Loan Originator and Sales Manager
 Manage a sales team by developing relevant skills to achieve sales goals.
 Develop and maintain sales activities & strategic marketing plan to find new clients.
 Utilize internet technologies, Social medias, and Cloud apps to attract new business
 Manage handling the Banks, Lenders and Mortgage Wholesale departments.
 Manage making outbound calls and conduct in-person meetings with potential clients to identify
and qualify opportunities to increase customers.
 Follows and executes strategies to achieve company’s sales budgets. Gathers, analyzes and
reports daily sales results to team.
 Originate loan by accepting application and collecting required documentations
Environment: MS office, Outlook, MS Access, Encompass, AUS, Credit reporting system, Unix based
account software, SQL, Sales Force, Complex Lending software such as Point.
Accurian Agency LLC, Atlanta, GA 2013-Present
CEO and Founder
 Manage and maintain sales activities & strategic marketing to attract new business and
commercial loan clients.
 Manage accounts through face to face sales calls, telephone, web meetings, and email
 Negotiate contract/pricing agreements with of accounts
 Work directly with C-level executives to maintain relationships and grow partnerships
 Maintain relation with Banks, Various lenders, and Financial institution
 Act as liaison between the client and the lenders
 Manage A to Z closing procedure
 Prepare a variety of status reports; including activity, closings, follow-up, and adherence to
established monthly selling goals.
Environment: Popular Commercial Loan Software by Various Lenders and Banks, MS office, Outlook,
MS Access, Encompass, AUS, Credit reporting system, Unix based account software, SQL Server,
Sales Force, and other Complex Lending software.
Capital Lending/First Option Mortgage, GA Aug 2013- Oct 2015
Loan Officer and Business Development Analyst
Responsibilities
 Made cold calls, appointment, presentation, and internet search to get new client
 Continually identified, developed and maintained a quality network of business relationships.
 Conducted interviews with mortgage loan applicants to analyze financial and credit data for the
purposes of prequalification for mortgage loan products.
 Met with mortgage loan applicants to evaluate what mortgage loan product will best suit their
needs.
 Gathered and reviewed required documentation from the applicant throughout the mortgage
loan application process and enter required documents into the banking system.
 Ensured customer satisfaction by maintaining knowledge of product/pricing policies and
guidelines.
 Demonstrated a commitment to professional ethics and compliance with all Federal and State
regulatory and legislative policies.
 Gathered the information from the consumers’ feedback of the existing system (Encompass)
and forward the information to project management team.
Environment: UNIX, MS office, Outlook, MS Access, Encompass, AUS, Credit reporting system,
Complex Lending software and system (Governmental and Nongovernmental).
Country Financial, Atlanta Jan 2013 – Apr 2013
Insurance Sales and Financial Service Representatives
Responsibilities:
 Managed existing accounts including renewal, premium adjustment, quote and write policy
 Sold Insurance and other financial products to customers and help them grow their own way
financially.
 Connected and built rapport with new and existing customers to uncover their individual
needs while building a book of business.
 Provided outstanding support to all customers.
 Created and executed exceptional marketing campaigns with the company’s support to attract
new business.
 Met productivity expectations and the service needs of our customers, while achieving a
work/life balance.
Environment: Hybrid In-house Insurance Software, MS office, Outlook, MS Access, Credit reporting
system, Unix based account software, SQL, Sales Force, and Automated Dialer System.
Institution: Troy University Atlanta Campus Mar 2011- Dec 2012
Status: Student
 Was completing Master of Business Administration (MBA) in Business Management degree
from Troy University (Atlanta Campus), Troy, AL
Director of Sales and Marketing, USA, Peachtree Associates LTD, 2010-2012
Worked as Global Account executives in the USA market place
 Managed sales team, system, and goal.
 Sold high rise luxury flats and real estate located in South Asia, Middle East, and other Asian
countries in the USA and global market.
 Developed strategy and marketing plan suitable for global market.
 Analyzed demography of the potential consumers, identified the niche market and attracted
new customers.
 Utilized effective technique in Social Media across the culture
 Used effective team skills to manage existing accounts and served customer needs.
 Attended in business fair, arranged sales presentation, and developed relations with
individual and C-level executives.
 Represented the company at trade shows and conferences as required.
 Maintained current information about all accounts and opportunities in company CRM
system
 Achieved or exceeded defined monthly, quarterly and annual quota targets (over $10 million
annually).
Environment: Global BPM, MS office, Outlook, MS Access, Unix based account software, SQL Server,
Excel based Data software, and other Search tools.
CompuCredit Holdings Corp., GA Feb 2008 – Apr 2010
Business Analyst
Responsibilities:
 Worked with Business Sponsors, Business Users, and Project Managers to understand the
different transactions and business processes.
 Performed AS- IS analysis of the existing system and based on that conducted TO-BE analysis
 Supported the team to manage the exceptions and figuring out various root cause of the issue.
 Defined and prepared project documentation including: Project Definition Documents, Project
Plans and Functional Specifications using standardized processes meeting both vendor and
internal documentation requirements.
 Followed Agile Scrum as System Development Life Cycle methodology.
 Worked on Credit Card Life Cycle, Credit Worthiness & Risk Factors, Guidelines Fund and
Consumer Account Management throughout the entire project.
 Created the Business Requirement Document and Functional Requirement Document with Use
Cases
 Created the Project Charter Document adhering to corporate guidelines.
 Wrote Use cases specifications for the various exceptions handling module and drew business
flow and workflow diagrams for effective plans
 Assisted the development team in interface development and performing unit testing.
 Effectively worked with QA teams to review test requirements and documentation.
 Maintained weekly project status reports, issues and documents.
 Assisted business Users with UAT planning and execution for new products and functionality.
 Played support role in implementation of the software and also handling the different
exceptions.
 Acted as a liaison between users, developers, testers, and implementation specialists.
Environment: MS Visio, MS Project, MS Access, MS Excel, SQL server, Water Fall, Agile Hybrid, Use
Case Diagram, UML Diagram, HTML, BPM, and other related software and program.
GC Services, GA Jan 2003 – Jan 2008
Project Manager-Operation
Responsibilities:
 Managed the entire operations of the department including setting up goal, managing
accounts inventory flow, and supervising account representatives, manager trainees, and
CMTs
 Managed the CRM and collection integrated dialer system to maximize the productivity in
large Call Center.
 Collected the users report from unit managers used by Account Representatives, analyzed
and explained to IT department to make changes if it is needed.
 Managed up to 45 employees including interviewing, hiring, training, developing, scheduling,
making payroll, taking disciplinary action, conducting the raise reviews for assigned personnel
per policy, and managing other HR issue.
 Prepared financial reports of the office including paying all the bills, monthly budget, profit and
loss statement and collection report.
 Analyzed existing business problem by communicating with support areas including clients,
mangers, SMEs, human resource, clerical and other internal users and coordinated plans of
corrective action on competitive client problems with it department.
 Participated in regular meetings with the top management to identify the Vision for the project
and develop a Framework for the project
 Worked with the project team to develop the project plan and allocate the required resources.
 Reviewed the report of BA prepared functional and non-functional requirements.
 Analyzed developed Use Cases, Sequence Diagrams and Activity Diagrams in Rational Rose
based on the obtained requirements and UML
 Used Gap Analysis to study the existing systems and identify the features to be added to the
existing information sharing systems
 Worked closely with the entire team to create test scenarios based on the Use case diagrams.
 Presented the User Interfaces to the key users for review and suggestions.
 Involved in preparing financial reports of the office and accomplished financial objectives by
forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing
variances
 Reviewed Conducted User Acceptance Testing (UAT) of the intranet with a specific group of
users to identify the errors and determine the maximum possible load on the system
 Conducted Demo Sessions to present and train the users on the system
Environment: MS office, Outlook, Auto Dialer software, MS Visio, MS Project, MS Access, MS Excel,
SQL server, Water Fall, and other Accounting software.

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Mahbubur R Bhuiyan

  • 1. Name: Mahbubur R Bhuiyan Current Location: 4131 Creek Hollow Way, Atlanta (Duluth), GA 30096 Contact: Phone- 404-202-6484 and email- Mahbubur.bhuiyan@hotmail.com Availability for Interview: 24 hours’ notice for onsite and phone Availability to Start: 2 weeks’ notice to current employer Education: Master of Business Administration (MBA), Troy University Atlanta Campus, 2012, Troy, AL Bachelor of Science in Mathematics (BS), Georgia State University, Atlanta, GA Licensed and Certified: Sales Executive, Business Analyst, Insurance and Agent, Mortgage Loan Originator, Strategic Manager, Credit & Collection Analyst, AE Executive Training, and Commercial & Home loan Consultant. Top skills: B2C & B2B Sales and Marketing, Leadership, Executive Sales & Management, Strategy, Business Development, Account Executive, Global Sales and Account Management, Online & Social Media Marketing, Multi-Cultural and Diversity Concept, Call Center Executive, Financial Budget Analyst, Lending, Financial Products, Credit & Collection, Teaching, HR management, SDLC, Project Management, Business Analyst, Stakeholder Management, and Self-Starter. Summary  Expert in developing sales strategy and marketing plan and action to increase sell including face to face interview, presentation, utilizing online and cloud sales tool, B2C & B2B marketing, and implantation of cut-edge technology in the USA and global market.  Sales and Project Manager with Ten Plus years of extensive experience in Financial & Banking domains on Mortgage, Commercial Lending, Credit Cards, Wireless Telecom account receivable, Debt collection, Retail Banking, Equities, Mutual Funds, Derivatives Investment Banking, Insurance, Wealth Management, Asset Management Risk Management, Retail account management and operation.  Experienced outbound cold calls and conduct in-person meetings with potential C level clients to identify and qualify opportunities to sell products and services.  Expert in identifying the key executives within the prospect organization by position and by name to make presentation by utilizing BI and other search tools.  Ability to ensure a high level of post-sales satisfaction and facilitation of long-term relationships for account retention and expansion  Strong ability to support management with accurate & timely forecasting, negotiating and financial planning in existing and potential accounts by sowing leadership with in the sales team.  Experienced in managing projects as SME, BI and Project Manager throughout the SDLC by utilizing the following skills: Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing, Problem Solving, Data Center Management , Developing Budgets, Coordination, Strategic Planning, and Quality Management.  Demonstrated ability to easily grasp new ideas, concepts, methods and technologies, innovative problem solving skills, ability to meet tight deadlines.  Excellent verbal, written and interpersonal communication skills.  Have ability to work independently with minimal support as well as successful as a team player to work in conjunction with senior level executives such as CFO, VP, and CEO.  Experienced in interacting with business users to identify business needs, gathering requirements and documenting requirements in Business Requirement Documents (BRD), Functional Requirement Document (FRD) as Business Analyst and Project Manager. Professional Experience MMS of Georgia Mortgage, Lawrenceville, GA Oct 2015-Present Loan Originator and Sales Manager  Manage a sales team by developing relevant skills to achieve sales goals.  Develop and maintain sales activities & strategic marketing plan to find new clients.
  • 2.  Utilize internet technologies, Social medias, and Cloud apps to attract new business  Manage handling the Banks, Lenders and Mortgage Wholesale departments.  Manage making outbound calls and conduct in-person meetings with potential clients to identify and qualify opportunities to increase customers.  Follows and executes strategies to achieve company’s sales budgets. Gathers, analyzes and reports daily sales results to team.  Originate loan by accepting application and collecting required documentations Environment: MS office, Outlook, MS Access, Encompass, AUS, Credit reporting system, Unix based account software, SQL, Sales Force, Complex Lending software such as Point. Accurian Agency LLC, Atlanta, GA 2013-Present CEO and Founder  Manage and maintain sales activities & strategic marketing to attract new business and commercial loan clients.  Manage accounts through face to face sales calls, telephone, web meetings, and email  Negotiate contract/pricing agreements with of accounts  Work directly with C-level executives to maintain relationships and grow partnerships  Maintain relation with Banks, Various lenders, and Financial institution  Act as liaison between the client and the lenders  Manage A to Z closing procedure  Prepare a variety of status reports; including activity, closings, follow-up, and adherence to established monthly selling goals. Environment: Popular Commercial Loan Software by Various Lenders and Banks, MS office, Outlook, MS Access, Encompass, AUS, Credit reporting system, Unix based account software, SQL Server, Sales Force, and other Complex Lending software. Capital Lending/First Option Mortgage, GA Aug 2013- Oct 2015 Loan Officer and Business Development Analyst Responsibilities  Made cold calls, appointment, presentation, and internet search to get new client  Continually identified, developed and maintained a quality network of business relationships.  Conducted interviews with mortgage loan applicants to analyze financial and credit data for the purposes of prequalification for mortgage loan products.  Met with mortgage loan applicants to evaluate what mortgage loan product will best suit their needs.  Gathered and reviewed required documentation from the applicant throughout the mortgage loan application process and enter required documents into the banking system.  Ensured customer satisfaction by maintaining knowledge of product/pricing policies and guidelines.  Demonstrated a commitment to professional ethics and compliance with all Federal and State regulatory and legislative policies.  Gathered the information from the consumers’ feedback of the existing system (Encompass) and forward the information to project management team. Environment: UNIX, MS office, Outlook, MS Access, Encompass, AUS, Credit reporting system, Complex Lending software and system (Governmental and Nongovernmental). Country Financial, Atlanta Jan 2013 – Apr 2013 Insurance Sales and Financial Service Representatives
  • 3. Responsibilities:  Managed existing accounts including renewal, premium adjustment, quote and write policy  Sold Insurance and other financial products to customers and help them grow their own way financially.  Connected and built rapport with new and existing customers to uncover their individual needs while building a book of business.  Provided outstanding support to all customers.  Created and executed exceptional marketing campaigns with the company’s support to attract new business.  Met productivity expectations and the service needs of our customers, while achieving a work/life balance. Environment: Hybrid In-house Insurance Software, MS office, Outlook, MS Access, Credit reporting system, Unix based account software, SQL, Sales Force, and Automated Dialer System. Institution: Troy University Atlanta Campus Mar 2011- Dec 2012 Status: Student  Was completing Master of Business Administration (MBA) in Business Management degree from Troy University (Atlanta Campus), Troy, AL Director of Sales and Marketing, USA, Peachtree Associates LTD, 2010-2012 Worked as Global Account executives in the USA market place  Managed sales team, system, and goal.  Sold high rise luxury flats and real estate located in South Asia, Middle East, and other Asian countries in the USA and global market.  Developed strategy and marketing plan suitable for global market.  Analyzed demography of the potential consumers, identified the niche market and attracted new customers.  Utilized effective technique in Social Media across the culture  Used effective team skills to manage existing accounts and served customer needs.  Attended in business fair, arranged sales presentation, and developed relations with individual and C-level executives.  Represented the company at trade shows and conferences as required.  Maintained current information about all accounts and opportunities in company CRM system  Achieved or exceeded defined monthly, quarterly and annual quota targets (over $10 million annually). Environment: Global BPM, MS office, Outlook, MS Access, Unix based account software, SQL Server, Excel based Data software, and other Search tools. CompuCredit Holdings Corp., GA Feb 2008 – Apr 2010 Business Analyst Responsibilities:  Worked with Business Sponsors, Business Users, and Project Managers to understand the different transactions and business processes.  Performed AS- IS analysis of the existing system and based on that conducted TO-BE analysis  Supported the team to manage the exceptions and figuring out various root cause of the issue.  Defined and prepared project documentation including: Project Definition Documents, Project Plans and Functional Specifications using standardized processes meeting both vendor and internal documentation requirements.  Followed Agile Scrum as System Development Life Cycle methodology.  Worked on Credit Card Life Cycle, Credit Worthiness & Risk Factors, Guidelines Fund and Consumer Account Management throughout the entire project.
  • 4.  Created the Business Requirement Document and Functional Requirement Document with Use Cases  Created the Project Charter Document adhering to corporate guidelines.  Wrote Use cases specifications for the various exceptions handling module and drew business flow and workflow diagrams for effective plans  Assisted the development team in interface development and performing unit testing.  Effectively worked with QA teams to review test requirements and documentation.  Maintained weekly project status reports, issues and documents.  Assisted business Users with UAT planning and execution for new products and functionality.  Played support role in implementation of the software and also handling the different exceptions.  Acted as a liaison between users, developers, testers, and implementation specialists. Environment: MS Visio, MS Project, MS Access, MS Excel, SQL server, Water Fall, Agile Hybrid, Use Case Diagram, UML Diagram, HTML, BPM, and other related software and program. GC Services, GA Jan 2003 – Jan 2008 Project Manager-Operation Responsibilities:  Managed the entire operations of the department including setting up goal, managing accounts inventory flow, and supervising account representatives, manager trainees, and CMTs  Managed the CRM and collection integrated dialer system to maximize the productivity in large Call Center.  Collected the users report from unit managers used by Account Representatives, analyzed and explained to IT department to make changes if it is needed.  Managed up to 45 employees including interviewing, hiring, training, developing, scheduling, making payroll, taking disciplinary action, conducting the raise reviews for assigned personnel per policy, and managing other HR issue.  Prepared financial reports of the office including paying all the bills, monthly budget, profit and loss statement and collection report.  Analyzed existing business problem by communicating with support areas including clients, mangers, SMEs, human resource, clerical and other internal users and coordinated plans of corrective action on competitive client problems with it department.  Participated in regular meetings with the top management to identify the Vision for the project and develop a Framework for the project  Worked with the project team to develop the project plan and allocate the required resources.  Reviewed the report of BA prepared functional and non-functional requirements.  Analyzed developed Use Cases, Sequence Diagrams and Activity Diagrams in Rational Rose based on the obtained requirements and UML  Used Gap Analysis to study the existing systems and identify the features to be added to the existing information sharing systems  Worked closely with the entire team to create test scenarios based on the Use case diagrams.  Presented the User Interfaces to the key users for review and suggestions.  Involved in preparing financial reports of the office and accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances  Reviewed Conducted User Acceptance Testing (UAT) of the intranet with a specific group of users to identify the errors and determine the maximum possible load on the system  Conducted Demo Sessions to present and train the users on the system Environment: MS office, Outlook, Auto Dialer software, MS Visio, MS Project, MS Access, MS Excel, SQL server, Water Fall, and other Accounting software.