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Noordhoff Expert Class
              Frombought media to earnedattention




@klaasweima                                         June, 7th 2012
Hi, I am KlaasWeima




@KlaasWeima

Founder Energize | Blogger | China |
Online Tuesday | Digital Strategist |
AuthorEarnedAttention | Podcaster |
SparkCast | Father | Yogi |
PositiveMind | HighlyEnergetic



Introduction – Who I am
                                        2
What I would like to share




       earning          journey
                                  case
       attention        planner




Introduction – Agenda
                                         3
#statement




        “Digital media are dead”
                           are they?




Introduction – Discuss
                                       4
earnedattention
#question



                                   What are the three
                                   main ingredients of
                                   communication?




Earned Attention – Communication
                                                         6
You need…




  content                          people   attention




Earned Attention – Communication
                                                        7
Ok, the content landscape has changed



                             • Socialnetworking sites
                             • Second screen
   content
                             • Interactive tv/ DVR’s
                             • Mobile apps
                             • Blogs
                             • Locationbased services
                             • And much, much more

Earned Attention – Content
                                                        8
People’s media behavior changed as well



                            • Socialize

       sheeple              • Search
       people               • Snack
                            • Shop
                            • Tell and sharestories



                                          Source: Hans Veldhorst en Jeroen de Bakker (2007)


Earned Attention – People
                                                                                       9
What about attention?



                               • Attention is increasingly scarce
                               • Bought attention is less effective
       attention
                               • Needs to be earned!




Earned Attention – Attention
                                                                      1
                                                                      0
#question



                              How much budget is
                              spend on bought
                              attention in the US?




Earned Attention – Question
                                                     1
                                                     1
Earned attention is about



                                      • Brand behavior
                                        (creative, authentic & social)
        earned
       attention                      • Creation of relevant content
                                      • Listen, participate & activate
                                        conversations
                                      • PR 2.0, viral marketing and
                                        word-of-mouth combined



Earned Attention – What is it about
                                                                         12
#statement




                       “Social media do not
                                     exist.”
                                       Do they?




Earned Attention – Statement
                                                  1
                                                  3
How?
The Journey Planner




How – Journey Planner
                        16
#statement




                 “Most brands on
            Facebook are addicted
                          to likes”
                              are they?


How – Statement
                                      18
case
meet miffy!




Cases – Miffy
                20
meet miffy!




Cases – Miffy
                21
About China




Cases – Miffy
                22
1. Create social and brand persona’s




Cases – Miffy
                                       23
Source: The Empathy Map (XPLANE)


Cases – Miffy
                                                   24
2. Define your goal



                  Three phases:
     increase     1. Building fan community
    awareness     2. increase brand engagement
                  3. stimulate sales




Cases – Miffy
                                                 25
3. Discover your method



                                        social
  storytelling       experience
                                      influence



                meaning      co-creation




Cases – Miffy
                                                  26
Listen, participate and activate




Cases – Miffy
                                   27
experience




Cases – Miffy
                28
experience




Cases – Miffy
                29
experience




Cases – Miffy
                30
Realtime marketing




Cases – Miffy
                     31
4. Conversation etiquette




            Content = (creative + authentic + social)




Cases – Miffy
                                                         32
Creative requires openness and co-creation




Cases – Miffy
                                             33
5. Optimal media-mix




         bought    owned   earned




Cases – Miffy
                                    34
6.Evaluate and optimize (social KPI’s)




Cases – Miffy
                                         35
Results



                 1. Over 275% increase in brand
  5th largest       conversations
online cartoon   2. Engagement on daily level
brand in China
                 3. Launch of flagship store




Cases – Miffy
                                                  36
Learn more?
Platform – blog
                  38
Platform – iPhone
                    39
Platform – iPad
                  40
Questions?




    @klaasweima
  klaas@energize.nl




Book
                      41
Thanksforyourattention

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