AusLUG - Australian Lotus User Group - "Social Business at Work" by Ed Brill

AusLUG2011 Social Business at Work Ed Brill | Director, Messaging & Collaboration | IBM www.edbrill.comMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 The world is changing, and becoming more… Instrumented smartphone shipments will outpace PCs by 2012 Interconnected social networking accounts for 22% of all online time Intelligent the social data analytics opportunity will grow to 1 Zettabyte by 2011Meet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 The enterprise itself is changing forever ● Talent as a cloud ● Digital reputation and individual brands ● Leadership by connections ● Real-time teams ● Collective intelligenceMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 IBM Collaboration Solutions are: Leading ● Social Platforms – #1 in Worldwide Revenue for 2009 and 20101 ● Forrester 2010 Groundswell Award for Collaboration Systems Management to CEMEX for Connections-based social software initiative, Oct, 2010 ● Forrester 2010 Groundswell Award for B2B Support to IBM DeveloperWorks for Connections based community and social network, Oct, 2010. ● German Online Communications Award 2011 to BASF for Connections based business network ● Leader in Gartner Magic Quadrants for Social Software in the Workplace; Horizontal Portals & Web Conferencing2 ● Leader in Forrester Wave - Collaboration Platform and Web Conferencing3 ● CRNs “Best Cloud Application of the Year” with LotusLive4 ● InfoTechs E-Forms Landscape Champion – IBM Forms5 ● Leader in Ostermans Enterprise Instant Messaging Platform •Traveller: Collaboration for the mobile professional - “...growing adoption of the IBM Lotus Notes Traveler offering IBM garnered the highest growth in business mobile email subscribers”6 Growing ●More than Half of Fortune Global 100 Now use Lotus Notes/Domino ●Over 100 million cumulative Lotus Notes and Domino licenses sold. ●120M Sametime customers (30% of new customers are MS Outlook/Exchange users) ● 4.7M seats of Connections 1 IDC Worldwide Social Platforms Competitive Analysis CY11, June, 2011 2. Gartner Magic Quadrant for Horizontal Portals, September, 2010; Gartner Magic Quadrant, Social Software in the Workplace, October, 2010; Gartner Magic Quadrant for Web Conferencing, November, 2010 3. Forreser WAVEtm - Collaboration Platform 3Q/2009 4 CRN, Dec 2009 5 InfoTechs E-Forms Landscape, May, 2011 6 IDC Worldwide Business Mobile Email 2010–2014 Forecast & 2009 Vendor Shares, Aug, 2010 th thMeet.Share.Learn 29 & 30 August, Sydney, Australia

AusLUG2011 Social Business presents new capabilities On a smarter planet, people are transforming the way they interact... and this transformation is impacting the way business is being done Why Social Business matters... 95% of standout Standout organizations are organizations will focus more on “getting closer to 57% more likely to allow their people to use the customer” over the next social and collaborative 5 years. tools. – IBM CEO Study 2010 – IBM CHRO Study 2010 5Meet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 A Social Business embraces networks of people to create business value Engaged Transparent Nimble Trust Security ComplianceMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 IBMs journey to Social Business  IBM publishes Social Computing Guidelines Policy  Four internal “jams” are held with 500,000 participants  BlueIQ is launched to drive social software adoption Integration  Lotus Connections is integrated with w3, IBM’s intranet  Employees can start communities outside the firewall to collaborate with clients & partners  Profiles: 100% of employees; 1 million+ searches/week Adoption  Communities: 20,000 communities; 291,000 members  Activities: 147,000 activities; 288,000 users  Instant Messaging: 12 million per day  WikiCentral: 1 million daily page views  Blogs: 17,000 internal blogs from 75 countries  Media Library: 11 million downloadsMeet.Share.Learn 29th & 30th August, Sydney, Australia

Ease of Architecture Open Adoption: On-ramps and an open programming model allow you to extend and integrate your existing technology investments AusLUG2011 Social Mobile Access Business Services Common UI Real-time Framework Communication Enterprise-class Collaborative PIM Document EditorsMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Directions and updates for IBM Lotus Notes and DominoMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus Notes and Domino 8.5.3 :a social business solution ● Lotus Notes and Domino 8.5.3 brings INFORMATION TO YOU ● Lotus Notes and Domino 8.5.3 is MOBILE ● Lotus Notes and Domino 8.5.3 delivers SOCIAL APPLICATIONS ● Lotus Notes and Domino 8.5.3 is IN THE CLOUDMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Whats Planned for the Notes Client 8.5.3 Notes Mail Improvements ● ** Improved sorting on Subject ignoring specific keyword list, default includes Re: and Fw: ● Improve search by sender/subject – Provides a new option to search by sender or subject when right clicked on email. ● ** Added a remove signature option and improved the signature UI ** Indicates change to existing default behaviorMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Whats Planned for the Notes Client 8.5.3 Notes Calendar Improvements Provide an option to leave the countered ● meeting on your calendarPlanned Counterproposal Improvements ● The default for the option to leave a countered meeting on your calendar is preference and/or policy controlled. Countered meetings show: ● At the time the meeting was scheduled for ● As a unique color ● With hover text indicating the new proposed time ● With all invitee actions still available, in case invitee wants to modify responseMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Whats Planned for the Notes Client 8.5.3 Notes Calendar Improvements● Invitee list updates and autoprocessing enhancements● Preferences/policies to turn on invitee list updates, autoprocessing information updates● Updates can be sent to all invitees when invitees are added or removed • This would behave just as any other informational field on a meeting • To maintain data, this results in multiple updates being sent for some repeating cases● Once a meeting has been accepted, any non-time changes can automatically be applied on arrival • Removes the need to select Update Calendar from the inbox or open the meeting to update it • Does not apply to meetings that are not yet accepted when update arrives • Does not apply to reschedules which must be accepted/declined and not be autoprocessed • Alleviates the user experience of multiple updates sent when invitees differ across a repeat meetingMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Whats Planned for the Notes Client 8.5.3 Notes Quality Improvements Continued solidification of 8.5.x functionality ● Mac usability improvements for e-mail gestures: Drag one or grouped files to the Notes icon on your dock and a new mail message will be created with those files attached ● Connections business card improvements ● Geographic and time zone information will be displayed in the business card ● Support for some Sametime Standalone plugin_customization.ini settings that allow configuration of the business card ● Additional OS Support – RHEL 6.0 Desktop , Citrix XenApp 6.0, and enhanced 64-bit toleration for Windows ● Embedded component version upgrades to be available “in-the-box” for Notes – Sametime 8.5.1 (previously included 8.0.2 version) – Symphony 3.0 (previously included 1.3 version)Meet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011Whats Planned for iNotes 8.5.3 -Productivity Enhancements In Mail ... ● Maintain current document focus on sort and search ● Delivery Option: Do not expand personal groups when sending messages ● Improved sorting on Subject (Ignore prefixes such as “Re:”) In Calendar... ● Support for all calendar alarm preferences ● Improved auto-processing of calendar notices/updatesMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Whats planned for iNotes 8.5.3 Continued Deployment Improvements ● Larger default font size ● Sametime 8.5.2 Ajax proxy Integration ─ Awareness ─ Rich chat ─ Updated contact list ─ Business card ● Policy updates ─ Support for per-user customizations ─ Policy-controlled Sametime 8.5.2 Ajax Proxy Web client integration ● Browser updates ─ Firefox 4 and Internet Explorer 9 support ─ Safari 5 interoperability with browser native XSS protection ─ Chrome 12Meet.Share.Learn 29th & 30 th August, Sydney, Australia

AusLUG2011 Whats planned for iNotes 8.5.3 Ultra-light Enhancements (*) ● Improved operation on wider range of devices ● Alternate name support ● Remote image filtering ● Configuration setting to prevent access to attachments ● OS support updates ● Browser support updatesMeet.Share.Learn 29th & 30th August, Sydney, Australia

Lotus Notes Traveler 8.5.3 AusLUG2011 ● iOS partial (Traveler only) wipe – also in 8.5.2.3 ● Group name lookup ● Domino Mail-in db returned with Name Lookup ● Select which applications are allowed to sync for Apple devices ● Reply and Forward indicators from Apple devices ● Device approval policy ● Android: • Enhanced Installation • Home Page Widgets for mail and calendar • Invite creation, quick switch days/weeks, week view hints • Android Tap-to-dial for calendar entries • Mail enhancements - Copy/paste & Send button in compose • Multi-line signature • Android OS 3.x Support ● Nokia Symbian^3 supportMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus Domino + XPages + Domino Designer ● The RADD platform for developing collaborative, workflow-based, applications ● Seamless integration with Social Business services – Access to Connections data though REST services and single sign-on – Planned easy integration with the IBM Social Business Toolkit ● Reminders – Domino has already adopted key standards: Dojo, OSGi, etc. – Domino features a production-proven, performant, NoSQL store – The XPages Extension Library on openNTF provides unmatched productivity for writing OneUI, standards-based, applications integrated with the broader portfolio ● Future direction – Domino Next is planned to provide an OpenSocial Container and will generate gadgets out of XPages, and participate in embedded experiences – Domino Next is planned to provide data access through REST services, including calendaring and other higher level servicesMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 LotusLive: Complete collaboration in the cloud for US$10/user/month My Network Communities Activities Files Meetings Events Chat eMail Charts Survey FormsMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 LotusLive Notes— from “coming soon” to “zoom” Best-in-class enterprise cloud messaging ● Hybrid deployment model ✔ April 2010 – Beta ● Accessed through the Internet via included ✔ June 2010 – Limited availability Notes client or browser ✔ August 2010 – General availability ● Integrated Sametime instant messaging ✔ October 2010 -- 2nd Release ● Seamless dashboard integration across LotusLive ✔ February 2011 - 3rd release ● Included anti-spam/anti-virus ✔ June 2011 - 4th release ● Available mobile services ● 99.9% SLO ● 25 GB mailboxMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Hybrid customer – Extend your Domino environment  LotusLive Notes becomes extension of customer environment  User management performed on premises*  Group management performed on premises*  Policy creation and management performed on premises*  One or more directories are synchronized into LotusLive Notes to provide common view of users, groups, policies, etc.  Customer owns e-mail domains and receives all mail for those domains before routing to LotusLive Notes * via the Domino directory High Level Hybrid Configuration ArchitectureMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011New in 2011: Domino Applications in the Cloud The new Domino Utility Server for LotusLive offers: ● Solution for Domino applications in the cloud or integration with LotusLive Notes deployments ● Use any access method: The Lotus Notes client included in LotusLive Notes for mail and apps, or a browser ● IBM SmartCloud offering, plus others (e.g. Amazon EC2) ● Customers bring existing licenses or new pay-as-you-go flexibility – in as small as hourly increments ● Managed as part of existing Domino deployments or by IBM partners ● Developer, test, and production images on IBM SmartCloud today, more OSs and choices coming ● Developer and test images on AmazonMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus Symphony 3 – Shipped November, 2010 ● Lotus Symphony 3 represents the biggest advancement since we launched public beta of V1 in fall of 2007 ● Rebased on OpenOffice.org 3 code stream – consistent with the OpenOffice.org community versioning scheme ● New capabilities and user experience enhancements throughout ● Major focus on improved support for Microsoft Office file format and interoperability with Microsoft Office users New Features Interoperability Enhancements • ODF 1.2 Support • MS VB Macro support • Right Sidebar • Support OLE objects • MS Office 2007 Import • Chart Support • Business Card, and fidelity improved • User Experience envelope and Label • Interoperability with • Richer Java & LS APIs templates OOo improved • New Toolkit • Add-on installer for Notes • Graphics objects • Signed Plugins rendering improvedMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Symphony 3 adoption ● Fixpacks now available ● Plug-in installers available – No need to upgrade your Notes 8.5.x clients ● LotusLive Connector available – for both Symphony 3 and OpenOffice ● Lotus Symphony Multi-media library now availableMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 More than editors through a browser ✔ Co-editing – real-time or private mode ✔ Author presence awareness ✔ Live sections ✔ Contextual commenting & discussions ✔ Assignment and notifications ✔ Revision history ✔ Task management ✔ Attention management Web-based collaborative editors for creating, sharing and collaboratively authoring word processor, spreadsheet and presentation documentsMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Project Vulcan Blueprint Enables Increased end-user productivity Accelerated deployment and updates ➔ Simplified collaboration environment integrating messaging, social collaboration, unified communications, and ➔ Hybrid delivery applications ➔ Thin clients ➔ Attention management, social analytics features ➔ Standardized integration framework ➔ Flexible user access options (mobile, web, desktop) Open Application Model Flexible solution selection ➔ Inclusive application model ➔ Choice of delivery models for key functions ➔ Open foundation technologies ➔ Choice of capabilities based on loosely coupled ➔ Increased standardization and reuse modular architectureMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Plans for Notes/Domino “Next” ● Expected release in 2012 ● Design builds & betas targeted for 2H 2011 ● Base principles: – First delivery of “Project Vulcan” vision – Web and mobile as first-class user experiences – Accelerate time to value; significant improvements of Notes client consumability – Harvest administrative and operational tools developed for LotusLive into on-premises version of Domino – Further Notes/Domino application development relevance for developers and ISVsMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Elements of a next generation user experience Aggregated Activity Stream helping Embedded Experiences with information overload simplifying user actions Moving from sending to sharing Optimized Mobile AccessMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus iNotes “Next” — Future Thoughts ● Tighter portfolio integration (IBM Project ● OpenSocial gadgets integration, Vulcan) Live Text ─ OneUI, embedded experiences, CK editor, unified business card, ● Sidebar extensibility and common navigation interaction with main content ─ Add actions, react to events ─ Connections Files integration (selected entry or document ● Upgraded/simplified Calendar Entry and Notice Form open) ─ Greatly improved busy time ● System tray notifier for new scheduler widget and improved messages and alarms performance ● Secure attachment viewing, ● Offline/Local archiving usability integration to Web-based improvements (+ Mac support) document editors ● Search across both mail file and archives ● Better Domino XPages application integration ● Google Chrome support ● Evolving the iNotes modes (see next slide) 30(*) The information on future product features is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on future product features is for informational purposes only and may not be incorporated into any contract. The information on new product features is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing 29any features or functionality described for Meet.Share.Learn of th & 30th August, Sydney, Australia our products remains at our sole discretion

AusLUG2011 Lotus iNotes “Next” — Mail Dark UI – Updated Styles, Fonts, Icons, Navigation Bar – Spacing Integrates Better with Portfolio Services Simplified Dates Embedded Preview Experience Widgets Sidebar Panel - Google Gadgets - Drag & DropMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus iNotes “Next” — Live Text Embedded Preview Experience(*) The information on future product features is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on future product features is for informational purposes only and may not be incorporated into any contract. The information on new product features is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion Meet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus iNotes “Next” — Calendar View Dark UI – Updated Styles, Fonts, Icons, Spacing Simplified Entry Colors(*) The information on future product features is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on future product features is for informational purposes only and may not be incorporated into any contract. The information on new product features is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion Meet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Lotus iNotes “Next” — Calendar Forms New Simplified but Expandable Layout New Invitation Form “You are available at this time“ Simplified and Expandable Add room expands to provide entry field. New Scheduler Widget - Dynamically drag time - Checkboxes to add/remove - Similar to NotesMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Consistent Context Work more efficiently through a completely integrated user experience that brings information to you through aggregation and embedded experiences Integrated navigation Easy access to the people you work withMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Integrated Home Page Become an expert user faster due to a single look-and-feel, home page, river of news and common components across services, products and deployments Filtering controls. Mail widget for Inbox access Enterprise Newsfeed Calendar widgetMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Attention Management and Analytics Work smarter via analytics and attention management capabilities to automatically filter incoming information, track personal and organizational trends and provide highly relevant recommendations of people and content Active people and topics filteringMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Embedded Experiences Enables you to work faster and smarter by enabling rich in-context editing and actions in a few clicks from wherever you are Embedded experiences ease transient interactions with content within mail and other applicationsMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Collaborative Editing Experience Collaborate anywhere and with anyone through ubiquitous social capabilities, the integration of cloud-based services, and collaborative document editing Collaborative editing experienceMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 What changes “next” ● Focus on making individual users more productive in order to enhance overall collaboration – The inbox is no longer the center of gravity for collaboration ● Cloud—an integral part of delivery model; absorb complexity ● Web/mobile are primary user experiences ● Productivity tools move to background, collaboration around content moves to centerMeet.Share.Learn 29th & 30 th August, Sydney, Australia

AusLUG2011 What doesnt change “next” ● All your Notes apps continue to run – Opportunities to transition to XPages abound ● Core architecture for Notes/Domino ● Commitment to interoperability, flexibility, low TCO ● Strong partner ecosystem ● Linked value across IBM collaboration portfolioMeet.Share.Learn 29th & 30th August, Sydney, Australia

AusLUG2011 Social Business at Work Ed Brill | Director, Messaging & Collaboration | IBM www.edbrill.comMeet.Share.Learn 29th & 30th August, Sydney, Australia

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AusLUG - Australian Lotus User Group - "Social Business at Work" by Ed Brill

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AusLUG - Australian Lotus User Group - "Social Business at Work" by Ed Brill Presentation Transcript