IBM Collaboration Solutions:
Vision and Strategy
August, 2017
1
Ed Brill
Vice President
IBM Collaborations Solutions

® 2017 IBM Collaboration Solutions
Digital businesses
are disrupting
industries and
professions.
lack agility,
flexibility,
and a digital
mindset
are vulnerable to
disruption within
three years
have challenges
with innovation
69%
72%
80%
The CapGemini Digital Transformation
Institute, March/April 2017
The CapGemini Digital Transformation
Institute, March/April 2017
Harvard Business Review Analytics
Study 2016 and IBM

® 2017 IBM Collaboration Solutions
In this era of digitalbusiness,collaborationisevolving
Our way of workinghas to change dramatically
WAVE1:
Productivity
• Enterprise Social Networks
• File Sharing
• Chat and Messaging
• Culture
• Institutional knowledge
• Social graph, bots and
machine learning
• Desktop
• Email
• Conferencing
WAVE2:
Engagement
WAVE3:
Intelligence

® 2017 IBM Collaboration Solutions
$37
billion
is lost every year to
unproductivemeetings
(1/3rd)annually.
Journal of Occupational and
Organizational Psychology, 86,
457-476.
93%
or marketers
surveyed said “Agile”
helped them improve
speed to market (ideas,
productsand
campaigns).
Matrix Marketing, 2016
26%
lack execution
The problemisn’t that
companies lack good
ideas … but the
transition from R&D to
the business unit is
terrible(16%) or needs
serious work (26%)
HBR, 2017
$588
billion
According to Basex
research, interruptions
cost the U.S. economy
$588 billiona year ...
Jeopardizing profits.”
Too many tools -
context switching
A lag in digitaltransformation iscosting organizations

® 2017 IBM Collaboration Solutions
This era of digital transformation will be defined by the
velocity of innovation, decision-making and problem solving.
“We must work faster...
we are going from a
culture of typing and
texting to a culture of
conversations and
talking.”
- Inhi Cho Suh
General Manager,
IBM Collaboration Solutions
Our Five Guiding Principles:
1. Make every conversation count
2. Create sparks, combine expertise
with insight
3. Guide to better outcomes
4. Create focus, reduce noise
5. Empower the citizen developer

® 2017 IBM Collaboration Solutions
To accelerate digital
transformation,
organizations need
Conversation
Cognitive
Content
Cloud
Choice
Cognitive
Collaboration
Platform

® 2017 IBM Collaboration Solutions
What could this mean for organizations?
Single,
unified
environments
Outcome
focused
solutions
Agile apps
to aid team
velocity
Intelligent
assistants

® 2017 IBM Collaboration Solutions
Cognitive Collaboration Platform - Integrated Workflow and Bots
Work
Solutions
• Packaged, custom or embedded“snap-ins” for thirdparty ISV ecosystems
• Understandscontext, andthe language ofprofessionsandindustries
Work
Services
Platform
• Workflow andBotsat the core
• Low-code AppDev andflexible templates
• Accessto Watson Cognitive APIs
• Over 300 connectors, including Domino
Micro
Services
• Over 20 Micro Servicesbuilt on Open Source innovation andstandards
• Composable andaccessible via anysolution or API
• Industry Standard– Docker container support providesmaximumflexibility
Ecosystem Data

® 2017 IBM Collaboration Solutions
Work the way you want
Our solutions run on our
public cloud, your
dedicated cloud, private
cloud, or in hybrid cloud
scenarios*.You should
controlwhere your data
lives.*
Your cloud and
your data
Our solutions are optimized
for digital business with
continuous delivery,
engaging end-to-end
experiences,and value that
will keep you coming back
for more.
Easy to try,
deploy, and grow
Always
up-to-date
Your solutions should
understand the way you
work and the language of
your profession.They
should be easily tailored to
meetany need by you.
*Watson services available on public and dedicated cloud.

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
• Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
WAVE2:
Engagement
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
WAVE3:
Intelligence

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
IBM Verse Mobile

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Conferencing / Cisco

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Engagement Center

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Communities

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Re-theming

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Live Grid

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Watson Workspace Personal Assistant

® 2017 IBM Collaboration Solutions
We offer a continuum ofsolutions
WAVE1:
Productivity • Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Watson Work Services

® 2017 IBM Collaboration Solutions
Cognitive Collaboration Platform - Integrated Workflow and Bots
Ecosystem Data
Work
Services
Platform
Content APIs
Manage and Share Content
• Sites & Pages
• Content Engine
• Files
• Meta data
Workflow APIs
Coordinate Actions
of Users/Roles
Cognitive APIs
Understand Business
Conversation
Integration APIs
Actions for Applications
• Manage Task
• Content Engine
• Manage Templates
• Assign Roles
• Detect Intent
• Learn BusinessDialect
• Identify Topics
• Summarization & Personalization
• Bind on Focus
• Webhooks
• OpenWhisk
• Targeted App Messages
Micro
Services
Profile
Photos
Viewer
Note Taking
Content Engine
Forms
LiveGrid
Engagement
Bots
Task
WorkflowDef
CogFoucs
Chat
Transscript
Search
Webhooks
PushMQTT
Email Notification
Groups/Spaces
Cognitive Prioritization
Push Notification
iOS/Android
Work
Solutions
Work Apps Work Bots Work Spaces
Conversation
Spaces & Channels
Content
Sites & Pages
Virtual Team
Members
Workflow
Forms & Grids
* High level concept slide, omissions in servicesand API’s are dueto space limitations only.

® 2017 IBM Collaboration Solutions
Collaboration SolutionsRoadmap – 2H-2017
Work Apps
• Notes FP 9
• Box Relay
Work Spaces
• Connections EngagementCenter
- On Premises , hybrid
• Watson Workspace
Email
• Notes FP 9
• VOP 1.0.2
Available
Work Apps
• Notes FP 8
• Domino As A Service (DaaS) –
ISSC managed service
Q3 – 2017 Q4 – 2017 2018
Work Apps
• Connections “Live Grid”
• Notes FP 10
Work Spaces
• Cisco + Connections Cloud
• Connections 6.0
• Connections Files and Box –
On-Premises and SaaS
Email
• Notes FP 8
• VOP 1.0.1
• Verse cloud mail delegation
Email
• Notes FP 10
• VOP 1.0.3
Work Spaces
• Connections ”Pink” - Hybrid Cloud
• Engagement Center - SaaS
• Watson Workspace and Work
Services continuous delivery

® 2017 IBM Collaboration Solutions
Get more from
collaborative
problem
solving.
IBM can
help.
Focuson your
largest business
opportunities
Identify
needs
Become a digital
first culture, one
collaborative
initiative at a
time.
Build Value
at Every Step
Try our
Collaborative
Problem Solving
“Easy Button”
approach
Start
Today

® 2017 IBM Collaboration Solutions
Thank you!