Submit Search
Upload
Designing The Digital Experience
•
10 likes
•
1,210 views
David King
Follow
My presentation that's based on my book about designing a digital experience on the web.
Read less
Read more
Design
Technology
Report
Share
Report
Share
1 of 41
Download now
Download to read offline
Recommended
Designing The Digital Experience
Designing The Digital Experience
David King
Designing the Digital Experience
Designing the Digital Experience
David King
Designing The Digital Experience
Designing The Digital Experience
David King
Creating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the community
David King
Creating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the Community
David King
Creating contexts for Learning
Creating contexts for Learning
Cristina Costa
Digital Identity
Digital Identity
Cristina Costa
Freak Out, Geek Out, or Seek Out
Freak Out, Geek Out, or Seek Out
David King
Recommended
Designing The Digital Experience
Designing The Digital Experience
David King
Designing the Digital Experience
Designing the Digital Experience
David King
Designing The Digital Experience
Designing The Digital Experience
David King
Creating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the community
David King
Creating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the Community
David King
Creating contexts for Learning
Creating contexts for Learning
Cristina Costa
Digital Identity
Digital Identity
Cristina Costa
Freak Out, Geek Out, or Seek Out
Freak Out, Geek Out, or Seek Out
David King
Social media for teaching, learning, and researching
Social media for teaching, learning, and researching
Cristina Costa
Product Management - Dancing For Revenue
Product Management - Dancing For Revenue
Jon Gatrell
Are We Really Better Safe Than Sorry
Are We Really Better Safe Than Sorry
Kathryn Bergeron
Are We Really Better Safe than Sorry - Notes
Are We Really Better Safe than Sorry - Notes
Kathryn Bergeron
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Samantha Starmer
Redesigning Public Services: The 21st Century Library User Experience
Redesigning Public Services: The 21st Century Library User Experience
David King
Draw me a sheep
Draw me a sheep
Alberta Soranzo
When Life Gives You Silos (Devopsdays Amsterdam 2013)
When Life Gives You Silos (Devopsdays Amsterdam 2013)
kevinvw
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
David King
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Samantha Starmer
Advertising Fireworks, Social Bonfires
Advertising Fireworks, Social Bonfires
John V Willshire
Embracing Failure
Embracing Failure
Tim Lossen
Second Life Brown Bag
Second Life Brown Bag
Cyprien Lomas
Living with Laptops: Digital Citizenship for Parents
Living with Laptops: Digital Citizenship for Parents
Kim Cofino
Making A Lasting Impression (Version 2)
Making A Lasting Impression (Version 2)
Kim Cofino
Beyond Digital - IAS Workshop 2011
Beyond Digital - IAS Workshop 2011
Samantha Starmer
21st Century Bricoleurs
21st Century Bricoleurs
Darren Kuropatwa
Our Global Future
Our Global Future
Kim Cofino
Reviving Creativity
Reviving Creativity
Denise Jacobs
Whyusetechnology 1234290969809808-3
Whyusetechnology 1234290969809808-3
MaryBeth Diggins
Designing The Digital Experience
Designing The Digital Experience
David King
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
David King
More Related Content
What's hot
Social media for teaching, learning, and researching
Social media for teaching, learning, and researching
Cristina Costa
Product Management - Dancing For Revenue
Product Management - Dancing For Revenue
Jon Gatrell
Are We Really Better Safe Than Sorry
Are We Really Better Safe Than Sorry
Kathryn Bergeron
Are We Really Better Safe than Sorry - Notes
Are We Really Better Safe than Sorry - Notes
Kathryn Bergeron
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Samantha Starmer
Redesigning Public Services: The 21st Century Library User Experience
Redesigning Public Services: The 21st Century Library User Experience
David King
Draw me a sheep
Draw me a sheep
Alberta Soranzo
When Life Gives You Silos (Devopsdays Amsterdam 2013)
When Life Gives You Silos (Devopsdays Amsterdam 2013)
kevinvw
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
David King
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Samantha Starmer
Advertising Fireworks, Social Bonfires
Advertising Fireworks, Social Bonfires
John V Willshire
Embracing Failure
Embracing Failure
Tim Lossen
Second Life Brown Bag
Second Life Brown Bag
Cyprien Lomas
Living with Laptops: Digital Citizenship for Parents
Living with Laptops: Digital Citizenship for Parents
Kim Cofino
Making A Lasting Impression (Version 2)
Making A Lasting Impression (Version 2)
Kim Cofino
Beyond Digital - IAS Workshop 2011
Beyond Digital - IAS Workshop 2011
Samantha Starmer
21st Century Bricoleurs
21st Century Bricoleurs
Darren Kuropatwa
Our Global Future
Our Global Future
Kim Cofino
Reviving Creativity
Reviving Creativity
Denise Jacobs
Whyusetechnology 1234290969809808-3
Whyusetechnology 1234290969809808-3
MaryBeth Diggins
What's hot
(20)
Social media for teaching, learning, and researching
Social media for teaching, learning, and researching
Product Management - Dancing For Revenue
Product Management - Dancing For Revenue
Are We Really Better Safe Than Sorry
Are We Really Better Safe Than Sorry
Are We Really Better Safe than Sorry - Notes
Are We Really Better Safe than Sorry - Notes
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Building and Evangelizing Holistic Experience Design - DMI Seattle 2011
Redesigning Public Services: The 21st Century Library User Experience
Redesigning Public Services: The 21st Century Library User Experience
Draw me a sheep
Draw me a sheep
When Life Gives You Silos (Devopsdays Amsterdam 2013)
When Life Gives You Silos (Devopsdays Amsterdam 2013)
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
Freak Out, Geek Out, or Seek Out: Trends, Transformation & Change in Librarie...
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Advertising Fireworks, Social Bonfires
Advertising Fireworks, Social Bonfires
Embracing Failure
Embracing Failure
Second Life Brown Bag
Second Life Brown Bag
Living with Laptops: Digital Citizenship for Parents
Living with Laptops: Digital Citizenship for Parents
Making A Lasting Impression (Version 2)
Making A Lasting Impression (Version 2)
Beyond Digital - IAS Workshop 2011
Beyond Digital - IAS Workshop 2011
21st Century Bricoleurs
21st Century Bricoleurs
Our Global Future
Our Global Future
Reviving Creativity
Reviving Creativity
Whyusetechnology 1234290969809808-3
Whyusetechnology 1234290969809808-3
Similar to Designing The Digital Experience
Designing The Digital Experience
Designing The Digital Experience
David King
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
David King
Designing The Digital Experience
Designing The Digital Experience
David King
Functional Interaction Design
Functional Interaction Design
Laura Scott
Teaching and Learning in Context ...with a little help from the web
Teaching and Learning in Context ...with a little help from the web
Cristina Costa
The Community Tools You Need (Can't Be Built)
The Community Tools You Need (Can't Be Built)
Lane Becker
The Shape of Alpha
The Shape of Alpha
Aaron Cope
UX For Developers
UX For Developers
Mike Pearce
Architecting Human Behaviour
Architecting Human Behaviour
Andy Budd
A Jisc Perspective Of Impact And Evidence
A Jisc Perspective Of Impact And Evidence
Ian Cooper
“Public Library 2.0: Making it Happen”
“Public Library 2.0: Making it Happen”
bridgingworlds2008
Library Skunk Works: User Experience Design for the 21st Century Library
Library Skunk Works: User Experience Design for the 21st Century Library
John Blyberg
Socialmedialiverpool 120209011224-phpapp02
Socialmedialiverpool 120209011224-phpapp02
Kashif Waqar Khan
21st Century Bricoleurs v1.1
21st Century Bricoleurs v1.1
Darren Kuropatwa
21st Century Bricoleurs v3
21st Century Bricoleurs v3
Darren Kuropatwa
Brand Engagement thru Participation Slideshare
Brand Engagement thru Participation Slideshare
Nguyen Duong
21st Century Bricoleurs v2 part one
21st Century Bricoleurs v2 part one
Darren Kuropatwa
We Learn Through Stories at PRIZMAH17
We Learn Through Stories at PRIZMAH17
Darren Kuropatwa
Playful IAs @ Euro IA Summit 2007
Playful IAs @ Euro IA Summit 2007
Kars Alfrink
How I failed to present on using DVCS to control archival metadata
How I failed to present on using DVCS to control archival metadata
Mark Matienzo
Similar to Designing The Digital Experience
(20)
Designing The Digital Experience
Designing The Digital Experience
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Designing The Digital Experience
Designing The Digital Experience
Functional Interaction Design
Functional Interaction Design
Teaching and Learning in Context ...with a little help from the web
Teaching and Learning in Context ...with a little help from the web
The Community Tools You Need (Can't Be Built)
The Community Tools You Need (Can't Be Built)
The Shape of Alpha
The Shape of Alpha
UX For Developers
UX For Developers
Architecting Human Behaviour
Architecting Human Behaviour
A Jisc Perspective Of Impact And Evidence
A Jisc Perspective Of Impact And Evidence
“Public Library 2.0: Making it Happen”
“Public Library 2.0: Making it Happen”
Library Skunk Works: User Experience Design for the 21st Century Library
Library Skunk Works: User Experience Design for the 21st Century Library
Socialmedialiverpool 120209011224-phpapp02
Socialmedialiverpool 120209011224-phpapp02
21st Century Bricoleurs v1.1
21st Century Bricoleurs v1.1
21st Century Bricoleurs v3
21st Century Bricoleurs v3
Brand Engagement thru Participation Slideshare
Brand Engagement thru Participation Slideshare
21st Century Bricoleurs v2 part one
21st Century Bricoleurs v2 part one
We Learn Through Stories at PRIZMAH17
We Learn Through Stories at PRIZMAH17
Playful IAs @ Euro IA Summit 2007
Playful IAs @ Euro IA Summit 2007
How I failed to present on using DVCS to control archival metadata
How I failed to present on using DVCS to control archival metadata
More from David King
Connect with Images
Connect with Images
David King
Tech Trends for Libraries in 2019 and Beyond
Tech Trends for Libraries in 2019 and Beyond
David King
Emerging Technology Trends in Libraries for 2018
Emerging Technology Trends in Libraries for 2018
David King
Emerging Technology Trends in Libraries for 2018
Emerging Technology Trends in Libraries for 2018
David King
Connecting Innovatively with your Community
Connecting Innovatively with your Community
David King
Using Video Tools to Connect with your Customers
Using Video Tools to Connect with your Customers
David King
The C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented Customers
David King
Innovative Ways to Connect with your Community
Innovative Ways to Connect with your Community
David King
Library Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites Argument
David King
Social Media & Emerging Trends
Social Media & Emerging Trends
David King
Instagram: Effective Use for Libraries
Instagram: Effective Use for Libraries
David King
Rocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your Mind
David King
Rocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & Libraries
David King
Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017
David King
Customer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the Community
David King
Social Media Best Practices & Experiences
Social Media Best Practices & Experiences
David King
Marketing and Promoting the Library Website
Marketing and Promoting the Library Website
David King
Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017
David King
Shaping an Organization Responsive to Change
Shaping an Organization Responsive to Change
David King
Tech Trends for 2016
Tech Trends for 2016
David King
More from David King
(20)
Connect with Images
Connect with Images
Tech Trends for Libraries in 2019 and Beyond
Tech Trends for Libraries in 2019 and Beyond
Emerging Technology Trends in Libraries for 2018
Emerging Technology Trends in Libraries for 2018
Emerging Technology Trends in Libraries for 2018
Emerging Technology Trends in Libraries for 2018
Connecting Innovatively with your Community
Connecting Innovatively with your Community
Using Video Tools to Connect with your Customers
Using Video Tools to Connect with your Customers
The C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented Customers
Innovative Ways to Connect with your Community
Innovative Ways to Connect with your Community
Library Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites Argument
Social Media & Emerging Trends
Social Media & Emerging Trends
Instagram: Effective Use for Libraries
Instagram: Effective Use for Libraries
Rocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your Mind
Rocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & Libraries
Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017
Customer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the Community
Social Media Best Practices & Experiences
Social Media Best Practices & Experiences
Marketing and Promoting the Library Website
Marketing and Promoting the Library Website
Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017
Shaping an Organization Responsive to Change
Shaping an Organization Responsive to Change
Tech Trends for 2016
Tech Trends for 2016
Recently uploaded
Bus tracking.pptx ,,,,,,,,,,,,,,,,,,,,,,,,,,
Bus tracking.pptx ,,,,,,,,,,,,,,,,,,,,,,,,,,
bhuyansuprit
Kindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUp
mainac1
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
NestorGamez6
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
Rndexperts
Design Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William Vickery
WilliamVickery6
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
CristobalHeraud
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
9953056974 Low Rate Call Girls In Saket, Delhi NCR
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Stunning ➥8448380779▻ Call Girls In Hauz Khas Delhi NCR
NATA 2024 SYLLABUS, full syllabus explained in detail
NATA 2024 SYLLABUS, full syllabus explained in detail
DesigntroIntroducing
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
Amil baba
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
9953056974 Low Rate Call Girls In Saket, Delhi NCR
3D Printing And Designing Final Report.pdf
3D Printing And Designing Final Report.pdf
SwaraliBorhade
Call Girls Bapu Nagar 7397865700 Ridhima Hire Me Full Night
Call Girls Bapu Nagar 7397865700 Ridhima Hire Me Full Night
ssuser7cb4ff
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
9953056974 Low Rate Call Girls In Saket, Delhi NCR
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Narsimha murthy
定制(RMIT毕业证书)澳洲墨尔本皇家理工大学毕业证成绩单原版一比一
定制(RMIT毕业证书)澳洲墨尔本皇家理工大学毕业证成绩单原版一比一
lvtagr7
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Site
galleryaagency
ARt app | UX Case Study
ARt app | UX Case Study
Sophia Viganò
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
jennyeacort
Call Girls Meghani Nagar 7397865700 Independent Call Girls
Call Girls Meghani Nagar 7397865700 Independent Call Girls
ssuser7cb4ff
Recently uploaded
(20)
Bus tracking.pptx ,,,,,,,,,,,,,,,,,,,,,,,,,,
Bus tracking.pptx ,,,,,,,,,,,,,,,,,,,,,,,,,,
Kindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUp
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
Design Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William Vickery
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
PORTFOLIO DE ARQUITECTURA CRISTOBAL HERAUD 2024
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
Cheap Rate Call girls Kalkaji 9205541914 shot 1500 night
NATA 2024 SYLLABUS, full syllabus explained in detail
NATA 2024 SYLLABUS, full syllabus explained in detail
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Harsh Vihar (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
3D Printing And Designing Final Report.pdf
3D Printing And Designing Final Report.pdf
Call Girls Bapu Nagar 7397865700 Ridhima Hire Me Full Night
Call Girls Bapu Nagar 7397865700 Ridhima Hire Me Full Night
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
定制(RMIT毕业证书)澳洲墨尔本皇家理工大学毕业证成绩单原版一比一
定制(RMIT毕业证书)澳洲墨尔本皇家理工大学毕业证成绩单原版一比一
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Site
ARt app | UX Case Study
ARt app | UX Case Study
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls Meghani Nagar 7397865700 Independent Call Girls
Call Girls Meghani Nagar 7397865700 Independent Call Girls
Designing The Digital Experience
1.
Designing the Digital Experience
David Lee King Topeka & Shawnee County Public Library davidleeking.com
2.
what is
experience? http://flickr.com/photos/wvs/1457017696/ http://flickr.com/photos/naystin/426042772/
3.
experience design? “an approach
to creating successful experiences for people in any medium” - Nathan Shedroff
4.
http://flickr.com/photos/dragnfly78/220689303/
American Girl
5.
6.
Three paths to experience
http://flickr.com/photos/didmyself/2354238160/
7.
Structural
Path http://flickr.com/photos/gdominici/93021919/
8.
http://flickr.com/photos/angrykeyboarder/2316631084/ http://flickr.com/photos/maproomsystems/2872203555/
9.
http://headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html
10.
three approaches to
structure
11.
12.
http://flickr.com/photos/7855449@N02/2780452644/
13.
http://flickr.com/photos/liewcf/467408934/ Getting Real, by
37signals
14.
http://flickr.com/photos/liewcf/467408934/ Getting Real, by
37signals
15.
Skipping down the structured
path • look at your websites with critical eyes • think about what makes people stumble • then figure out some goals • Big goal – don’t make me think (about your structure)
16.
Community Path
17.
http://flickr.com/photos/rwhitlock/1422242668/
18.
digital community experience...
19.
digital community experience...
• real conversation • connections • invitation • participation • sense of familiarity • telling our stories
20.
Real Conversation
21.
Connections
22.
Invitation
23.
Participation
24.
Sense of Familiarity
25.
Telling our Stories
http://flickr.com/photos/bjackrian/2111462650/
26.
27.
http://flickr.com/photos/thomashawk/5741775/ Customer
Path
28.
http://flickr.com/photos/jamesyu/366732085/
29.
http://www.sportclips.com/uploadedimages/Photo_Gallery/South%20Carolina%20SC%20Team.jpg
30.
Digital Version?
31.
Commonalities?
32.
Commonalities?
33.
Customer
Journey Mapping http://flickr.com/photos/thetoad01/2317084812/
34.
improving the ordinary http://flickr.com/photos/rvettese/264579764/
http://flickr.com/photos/goatopolis/189188667/
35.
what’s next?
http://flickr.com/photos/b-tal/116220689/
36.
connect the customer...
37.
Create an
experience stage http://flickr.com/photos/kgradinger/2095191253/
38.
Create an
experience stage http://flickr.com/photos/kgradinger/2095191253/
39.
Work on Conversation http://flickr.com/photos/damiel/221166778/
40.
http://flickr.com/photos/spursfan_ace/2328879637/
http://flickr.com/photos/twcollins/867628074/
41.
Thank you!
davidleeking.com
Download now