Dave asish(nits)2013

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GROUP DYNAMICS & BEHAVIOUR

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Dave asish(nits)2013

  1. 1. Department of Management Studies NATIONAL INSTITUTE OF TECHNOLOGY , SILCHAR 1
  2. 2. LEARNING GOALS 1. Meaning of Groups 2. Why do people join groups ? 3. Factors causing Group Formation 4. Types of Groups 5. Group Structure 6. Stages of Group Development 7. Group Dynamics 8. Group Behavior 9. Intergroup Conflict 10.Consequences of Intergroup Conflict 11.Improving the Quality of Intergroup Relation 2
  3. 3. What is a Group ?  A collection of individuals who have regular contact and frequent interaction, mutual influence, and who work together to achieve a common set of goals “Two or more individuals, interacting and interdependent, who have come together to achieve particular objectives.” STEPHEN ROBBINS 3
  4. 4.  Psychological Factors  Economic Factors  Cultural Factors  Security Factors j 4
  5. 5.  Goal Achievement  Safety and security  Power  Self Esteem Needs  Companionship 5
  6. 6.  Production groups  Service groups  Management groups  Project groups  Action and performing groups  Advisory groups 6
  7. 7. . Important Elements of Group structure:I. II. III. IV. V. Roles Norms Values Communication pattern Status differentials 7
  8. 8. Bruce Tuckman(1965) five stages of group development 8
  9. 9. The group dynamics refers to changes which take place within groups and is concerned with the interaction and forces obtained between group members in social settings … 9
  10. 10.  CONCERNED WITH GROUP  CHANGES IN LEADERSHIP, INTRODUCTON OF THE NEW MEMBERS  RIGIDITY AND FLEXIBILTY  CONTINOUS PROCESS 10
  11. 11. “Group behavior is the social process by which people relate and respond to each other and perform their respected roles as members of small-integrated clusters.” There are two dimensions of group behaviors:  Intra group behavior  Inter group behavior 11
  12. 12. Group Performance 12
  13. 13. CONFLICT  a situation in which two or more people disagree over issues of organizational substance with one another INTERGROUP COFLICT  It refers to the conflict between two groups, departments, or sections in an organization. SUCH CONFLICTS ARISE MAINLY DUE TO Goal Incompatibility Resources INTERGROUP CONFLICT Time Incompatibility Contentious Influence Tactics 13
  14. 14.      Group members' perceptions of one another change in a negative manner where a distinction is made between "in-group" and "out-group". Members of groups in conflict develop an "us versus them" mentality and view members of the other group as fundamentally different from themselves but similar to each other. Group members become more cohesive to compete against a "common enemy". Quality of intergroup interactions (e.g., communication) may decline among groups in conflict, which in turn may decrease the quality of work. Negative perceptions of the other group may be transferred to incoming group members. 14
  15. 15. SUPER ORDINATE GOALS  NEGOTIATION  MEMBER EXCHANGES  INTERGROUP TEAM DEVLOPMENT  REDUCING THE NEED FOR INTERGROUP RELATIONS  FAIR ALLOCATION OF RESOURCE PROCESS  15
  16. 16.    Groups are typically formed to accomplish work related tasks in an organization. Groups behavior extensively influence the performance of the member as also the over all behaviors of the organization. Group dynamics helps to recognize the formation of group and how a group should be organized, lead and promoted 16
  17. 17. 17

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