The project management process - Week 4

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  • 1. Project Management 4. Managing Project Change
  • 2. Week 4
  • 3. Managing project change
  • 4.
    • In
    Project Management
  • 5.
    • There are
    2 Types of change (that we talk about)
  • 6.
    • Change Control
    Change Management &
  • 7. Change Control
  • 8. You had a plan
  • 9. Now things are changing
  • 10. What are you going to do?
  • 11. What are ____________ going to do? you
  • 12. 2% requirements creep per month ( www.IAG.biz , 2008)
  • 13. baseline control communicate value
  • 14. Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/
  • 15. Control the change with a process http://www.flickr.com/photos/m-c/181007636/
  • 16. Communicate, always communicate
  • 17. What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/
  • 18. The other type of change
  • 19. Change management
  • 20. People Change management
  • 21. http://flickr.com/photos/hlthenvt/401556761/sizes/l/
  • 22.
      • Managing Change
      • Organizational Change
      • Organizational Culture
      • Project Manager and Change
      • Avoiding Failure
  • 23. http://www.flickr.com/photos/hotteaapparel/2196486642/
  • 24. Timing is everything
    • Scheduling projects to not all hit the users at once
  • 25. Volume of change
    • Change fatigue
  • 26. http://en.wikipedia.org/wiki/Technological_singularity
  • 27. Why change?
    • SWOT
  • 28. Responses to change
    • Make a list of positive and negative responses
    - +
  • 29.
    • How do you feel when you have to tell others things are changing?
  • 30.
    • How do you feel when you are told things are changing?
  • 31.
    • John Kotter’s 8 steps
    • Establish a sense of urgency
    • Create a coalition
    • Develop a clear vision
    • Share the vision
    • Empower people to clear obstacles
    • Secure short-term wins
    • Consolidate and keep moving
    • Anchor the change
  • 32. Invite people to participate
  • 33. Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.
  • 34. resistance
  • 35. culture
  • 36. Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)
  • 37. Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)
  • 38. Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)
  • 39. Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).
  • 40. The pm as a change agent
  • 41. Project success depends on change
  • 42.
    • Stages in a change program:
      • Launching the project
      • Winning hearts and minds
      • Skilling the end-users
      • After go-live
  • 43. aa bb cc
    • identify audiences and the actions you want
    • identify the barriers which audiences have and tell them about the benefits that will result
    • choose communication channels and controls
    • that you will use to check understanding
  • 44. adkar a d k a r
  • 45. 10steps
  • 46. Kotter’s 8 steps
  • 47. Successful projects have planned for change
  • 48. Someone is accountable for change management
  • 49.  
  • 50. http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/
  • 51. BetterProjects.net
    • Title page pic care of carf & CC @ Flickr
    • http://flickr.com/photos/beija-flor/823940255/