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The project management process - Week 4
 

The project management process - Week 4

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    The project management process - Week 4 The project management process - Week 4 Presentation Transcript

    • Project Management 4. Managing Project Change
    • Week 4
    • Managing project change
      • In
      Project Management
      • There are
      2 Types of change (that we talk about)
      • Change Control
      Change Management &
    • Change Control
    • You had a plan
    • Now things are changing
    • What are you going to do?
    • What are ____________ going to do? you
    • 2% requirements creep per month ( www.IAG.biz , 2008)
    • baseline control communicate value
    • Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/
    • Control the change with a process http://www.flickr.com/photos/m-c/181007636/
    • Communicate, always communicate
    • What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/
    • The other type of change
    • Change management
    • People Change management
    • http://flickr.com/photos/hlthenvt/401556761/sizes/l/
        • Managing Change
        • Organizational Change
        • Organizational Culture
        • Project Manager and Change
        • Avoiding Failure
    • http://www.flickr.com/photos/hotteaapparel/2196486642/
    • Timing is everything
      • Scheduling projects to not all hit the users at once
    • Volume of change
      • Change fatigue
    • http://en.wikipedia.org/wiki/Technological_singularity
    • Why change?
      • SWOT
    • Responses to change
      • Make a list of positive and negative responses
      - +
      • How do you feel when you have to tell others things are changing?
      • How do you feel when you are told things are changing?
      • John Kotter’s 8 steps
      • Establish a sense of urgency
      • Create a coalition
      • Develop a clear vision
      • Share the vision
      • Empower people to clear obstacles
      • Secure short-term wins
      • Consolidate and keep moving
      • Anchor the change
    • Invite people to participate
    • Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.
    • resistance
    • culture
    • Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)
    • Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)
    • Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)
    • Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).
    • The pm as a change agent
    • Project success depends on change
      • Stages in a change program:
        • Launching the project
        • Winning hearts and minds
        • Skilling the end-users
        • After go-live
    • aa bb cc
      • identify audiences and the actions you want
      • identify the barriers which audiences have and tell them about the benefits that will result
      • choose communication channels and controls
      • that you will use to check understanding
    • adkar a d k a r
    • 10steps
    • Kotter’s 8 steps
    • Successful projects have planned for change
    • Someone is accountable for change management
    •  
    • http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/
    • BetterProjects.net
      • Title page pic care of carf & CC @ Flickr
      • http://flickr.com/photos/beija-flor/823940255/