The project management process - Week 4

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    The project management process - Week 4 - Presentation Transcript

    1. Project Management 4. Managing Project Change
    2. Week 4
    3. Managing project change
      • In
      Project Management
      • There are
      2 Types of change (that we talk about)
      • Change Control
      Change Management &
    4. Change Control
    5. You had a plan
    6. Now things are changing
    7. What are you going to do?
    8. What are ____________ going to do? you
    9. 2% requirements creep per month ( www.IAG.biz , 2008)
    10. baseline control communicate value
    11. Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/
    12. Control the change with a process http://www.flickr.com/photos/m-c/181007636/
    13. Communicate, always communicate
    14. What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/
    15. The other type of change
    16. Change management
    17. People Change management
    18. http://flickr.com/photos/hlthenvt/401556761/sizes/l/
        • Managing Change
        • Organizational Change
        • Organizational Culture
        • Project Manager and Change
        • Avoiding Failure
    19. http://www.flickr.com/photos/hotteaapparel/2196486642/
    20. Timing is everything
      • Scheduling projects to not all hit the users at once
    21. Volume of change
      • Change fatigue
    22. http://en.wikipedia.org/wiki/Technological_singularity
    23. Why change?
      • SWOT
    24. Responses to change
      • Make a list of positive and negative responses
      - +
      • How do you feel when you have to tell others things are changing?
      • How do you feel when you are told things are changing?
      • John Kotter’s 8 steps
      • Establish a sense of urgency
      • Create a coalition
      • Develop a clear vision
      • Share the vision
      • Empower people to clear obstacles
      • Secure short-term wins
      • Consolidate and keep moving
      • Anchor the change
    25. Invite people to participate
    26. Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.
    27. resistance
    28. culture
    29. Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)
    30. Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)
    31. Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)
    32. Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).
    33. The pm as a change agent
    34. Project success depends on change
      • Stages in a change program:
        • Launching the project
        • Winning hearts and minds
        • Skilling the end-users
        • After go-live
    35. aa bb cc
      • identify audiences and the actions you want
      • identify the barriers which audiences have and tell them about the benefits that will result
      • choose communication channels and controls
      • that you will use to check understanding
    36. adkar a d k a r
    37. 10steps
    38. Kotter’s 8 steps
    39. Successful projects have planned for change
    40. Someone is accountable for change management
    41.  
    42. http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/
    43. BetterProjects.net
      • Title page pic care of carf & CC @ Flickr
      • http://flickr.com/photos/beija-flor/823940255/

    + Craig BrownCraig Brown, 2 years ago

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