The project management process - Week 4

Project Management 4. Managing Project Change

Week 4

Managing project change

In
Project Management

There are
2 Types of change (that we talk about)

Change Control
Change Management &

Change Control

You had a plan

Now things are changing

What are you going to do?

What are ____________ going to do? you

2% requirements creep per month ( www.IAG.biz , 2008)

baseline control communicate value

Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/

Control the change with a process http://www.flickr.com/photos/m-c/181007636/

Communicate, always communicate

What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/

The other type of change

Change management

People Change management

http://flickr.com/photos/hlthenvt/401556761/sizes/l/

Managing Change
Organizational Change
Organizational Culture
Project Manager and Change
Avoiding Failure

http://www.flickr.com/photos/hotteaapparel/2196486642/

Timing is everything
Scheduling projects to not all hit the users at once

Volume of change
Change fatigue

http://en.wikipedia.org/wiki/Technological_singularity

Why change?
SWOT

Responses to change
Make a list of positive and negative responses
- +

How do you feel when you have to tell others things are changing?

How do you feel when you are told things are changing?

John Kotter’s 8 steps
Establish a sense of urgency
Create a coalition
Develop a clear vision
Share the vision
Empower people to clear obstacles
Secure short-term wins
Consolidate and keep moving
Anchor the change

Invite people to participate

Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.

resistance

culture

Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)

Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)

Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)

Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).

The pm as a change agent

Project success depends on change

Stages in a change program:
Launching the project
Winning hearts and minds
Skilling the end-users
After go-live

aa bb cc
identify audiences and the actions you want
identify the barriers which audiences have and tell them about the benefits that will result
choose communication channels and controls
that you will use to check understanding

adkar a d k a r

10steps

Kotter’s 8 steps

Successful projects have planned for change

Someone is accountable for change management

http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/

BetterProjects.net
Title page pic care of carf & CC @ Flickr
http://flickr.com/photos/beija-flor/823940255/

http://www.betterprojects.net	350
http://lessons-learned.persianblog.ir	221
http://rnvsu.com	50
http://www.karkhanisgroup.com	41
http://dotnetshiksha.wordpress.com	35
http://www.programstep.info	32
http://www.slideshare.net	32
http://it.toolbox.com	26
http://techno-sphere.blogspot.com	10
http://translate.googleusercontent.com	2

The project management process - Week 4

by Craig Brown on Aug 19, 2008

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The project management process - Week 4 — Presentation Transcript