There are two main types of project change: change control and change management. Change control involves having a plan and process for handling changes to project requirements and scope. It is important to measure any changes against the project baseline and always communicate changes to stakeholders. Change management focuses on managing the people side of change. It involves identifying potential responses to change, communicating benefits to audiences, and using models like Kotter's 8 steps for leading change to help ensure success. Successful projects plan for and manage both types of change.

1. Project Management 4. Managing Project Change

2. Week 4

3. Managing project change

7. Change Control

8. You had a plan

9. Now things are changing

10. What are you going to do?

11. What are ____________ going to do? you

12. 2% requirements creep per month ( www.IAG.biz , 2008)

13. baseline control communicate value

14. Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/

15. Control the change with a process http://www.flickr.com/photos/m-c/181007636/

16. Communicate, always communicate

17. What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/

18. The other type of change

19. Change management

20. People Change management

21. http://flickr.com/photos/hlthenvt/401556761/sizes/l/

23. http://www.flickr.com/photos/hotteaapparel/2196486642/

26. http://en.wikipedia.org/wiki/Technological_singularity

32. Invite people to participate

33. Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.

34. resistance

35. culture

36. Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)

37. Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)

38. Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)

39. Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).

40. The pm as a change agent

41. Project success depends on change

44. adkar a d k a r

45. 10steps

46. Kotter’s 8 steps

47. Successful projects have planned for change

48. Someone is accountable for change management

50. http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/