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© Prosci Inc. All rights reserved.
Prosci
ADKAR Dashboard
1
© Prosci Inc. All rights reserved.
ADKAR
Foundation
2
© Prosci Inc. All rights reserved.
Prosci
®
ADKAR
®
Model
Reinforcement
To sustain the change
Ability
To implement required skills and behaviors
Knowledge
On how to change
Desire
To participate and support the change
Awareness
Of the need for change
3
© Prosci Inc. All rights reserved.
Prosci
®
ADKAR
®
Model
Reinforcement
“I will continue to…”
Ability
“I am able to…”
Knowledge
“I know how to…”
Desire
“I have decided to…”
Awareness
“I understand why…”
4
© Prosci Inc. All rights reserved.
Understand
change
Build your
plans
Diagnose
gaps
Advance
change
5
© Prosci Inc. All rights reserved.
Aligning CM to Project Lifecycle
6
Initiate Plan Design Develop Deploy
“Go Live”Kick off
Phase 3:
Reinforcing
Change
Phase 2:
Managing
Change
Phase 1:
Preparing
for Change
A D K A R
Scaled
Strategy
Customized
Plans
Sustain
Measures
General
Project
Lifecycle
Individual
Change
Journey
Milestones
Organizational
Change Mgmt
Activities
Major events
Prosci
®
ADKAR
®
Model
Prosci
®
3-Phase
Process
© Prosci Inc. All rights reserved.
Aligning CM to Project Lifecycle
“Go Live”Kick off
General
Project
Lifecycle
Individual
Change
Journey
Milestones
Major events
7
Organizational
Change Mgmt
Activities
Prosci
3-Phase
Process™
Prosci
ADKAR
Model
Plan Design Develop DeployInitiate
RAKDA
Phase 3:
Reinforcing
Change
Phase 2:
Managing
Change
Phase 1:
Preparing
for Change
© Prosci Inc. All rights reserved.
Aligning CM to Project Lifecycle
A D K A R
8
N. America
Plan Design Develop DeployInitiate
Europe
Asia
A D K A R
A D K A R
© Prosci Inc. All rights reserved.
ADKAR: Vehicles and Roles
Communication l l
Sponsorship l l l
Coaching l l l l l
Training l l
Resistance Management l l
A D K A R
Primary Sponsor l l l
Leadership Coalition l l
Managers & Supervisors l l l l l
HR and Training l l
Project Team l l
9
© Prosci Inc. All rights reserved. 10
Common language
Outcome orientation
Timing guidance
Measurement framework
Coaching framework
ADVANCED APPLICATIONS OF ADKAR
© Prosci Inc. All rights reserved.
How do you know where people
are in their ADKAR journey?
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  lacinia urna
Sit	
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Integer	
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Ipsum	
  molestie tempus
Nullam accumsan pulvinar
11
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
12
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
Available in the
Prosci Portal
13
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
Put the power of ADKAR
at your fingertips:
•  Cloud-based
•  Intuitive and logical
•  ADKAR survey instrument
•  Built by the world leader
in change management
solutions@prosci.com
14
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
Simple
ADKAR
survey
15
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
Visual
results
on your
dashboard
16
© Prosci Inc. All rights reserved. 17
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey Distribute your survey
Plan your Dashboard
18
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey Distribute your survey
Plan your Dashboard
19
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey
Intuitive survey builder
•  Select statements
•  Write your own
•  Balance your survey
20
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey Distribute your survey
Plan your Dashboard
21
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Distribute your survey – two options
1. Anonymous link
Unique ADKAR survey link
that you can post in many places:
Project
Groups
Individuals
Nested for collection and analysis
with
unique
link
2. Identified recipients
via email distribution
22
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Pros:
Flexible distribution
Reduced concerns of spam filtering
Cons:
No tracking
Rollup to overall scores challenging
Pros:
Enhanced tracking
Historic view
Cons:
Email distribution concerns
Requires recipient data
1. Anonymous link
2. Identified recipients
via email distribution
Distribute your survey – two options
23
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey Distribute your survey
Plan your Dashboard
24
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Plan your Dashboard
* Pulse Check
Initiate Plan Design Develop Deploy Sustain
We are nearing go-live (or training).
Are employees ready?
Short survey focused on A, D and K
25
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Story
We have launching a new set of 3 core traits across the business. The
project team completed their first round of workshops with team leaders and
then allowed a couple of weeks for them to cascade the messages on. At
that point I used the ADKAR dashboard to run an AD focused survey to
identify any areas with barrier points before moving on to building
knowledge around building the traits into the performance review process.
The dashboard clearly identified several areas where the key messages
had not been cascaded effectively and the team were able to go out and
correct this. The added benefit is that the team leader community is now also
aware that we are tracking whether they cascade information :). We plan to
run further surveys as the project progresses as we got a lot of good
feedback on the charts and simplicity of the model.
26
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Story
We are in the middle of over a yearlong implementation of a self-service
application and the project owner saw a need from the beginning to gauge
the readiness of the employees as the outcome is to help mitigate and
audit finding. The project owner has been skeptical about Change
Management as a whole and gave us a small subset of the employees that
would be impacted by this change. We rolled out a small survey customizing
the questions around Awareness, Desire and Knowledge since we have yet
to conduct formal training. Our biggest barrier was on Knowledge but the
most interesting aspect was to see how ready the employees felt compared
to the supervisors and managers. This was eye opening for the project
team, so now our next survey, we are doubling the number of people taking
the survey and creating a separate group for all leaders to take the survey.
27
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Plan your Dashboard
* Baseline + Progress
Initiate Plan Design Develop Deploy Sustain
Simple 5 question
assessment asked
several times to
evaluate progress
28
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Story
We started to implement a major software revision to 60% of the workforce
as part of the Critical to Quality measures being implemented to address
transparency issues. Negative undercurrents existed since users were
reluctant to embrace a new communication feature: common enterprise-wide
dashboards that names who missed deadlines and job failures, as a result of
missed deadlines. Due to the rumors, we created several 5-question
ADKAR Dashboard surveys to focus on Desire and Knowledge to canvas
whether the current training was useful. The survey results highlighted
where the training broke down. Due to these results, we stopped the
implementation and re-focused our training to address these missed Desire
concerns. Currently, we are re-surveying the departments using the
same surveys to better gauge our re-training efforts.
29
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Plan your Dashboard
* Tied to ADKAR Milestones
Initiate Plan Design Develop Deploy Sustain
Targeted survey based on ADKAR Milestones along the lifecycle
ADKAR
Focus
ADKAR
Focus
ADKAR
Focus
30
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Story
For a financial services organization just starting a multi-phase agile CRM
implementation, I created a change readiness approach based on regular
ADKAR surveys at three points during each agile release:
Survey 1 early on: AD
Survey 2 right after training: KA
Survey 3 a month post-live: AR
We were able to align very early on this readiness approach (down to the
question banks!), gain buy-in from both the project team and key sponsors,
as well as start to socialize ADKAR and the goal of CM across the
organization. These ADKAR surveys became a key component of our CM
dashboard.
31
© Prosci Inc. All rights reserved.
Group 1
Group 2
Group 3
Group 4
Group 5
How to use the ADKAR Dashboard
Plan your Dashboard * Multiple Groups
Initiate Plan Design Develop Deploy Sustain
In-line surveys of multiple groups
32
© Prosci Inc. All rights reserved.
Group 1
Group 2
Group 3
Group 4
Group 5
How to use the ADKAR Dashboard
Plan your Dashboard * Multiple Groups
Initiate Plan Design Develop Deploy Sustain
Staggered survey based on ADKAR Milestones per group
33
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey Distribute your survey
Plan your Dashboard
The ADKAR Dashboard was build to give you
the flexibility to use it a number of ways
(pulse check, baseline + progress, milestones).
It is your job to Plan your Dashboard!
34
© Prosci Inc. All rights reserved.
Now that you know how the
ADKAR Dashboard works,
What is the payoff?
35
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Reflection
In most project situations there is understandably great
focus on managing tasks and delivering outputs.
We feel the ADKAR Dashboard can add huge value
in such situations because it allows measurement of
change management outcomes - what needs to be
achieved through the people side of change - rather
than delivery of products and completion of tasks.
36
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
User Reflection
ADKAR Dashboards make it easier to
“communicate a picture”
37
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey
Select statements
Write your own
Balance your survey
Distribute your survey
1) Anonymous link
2) Identified recipients
via email distribution
Plan your Dashboard
•  Pulse Check
•  Baseline + Progress
•  Tied to ADKAR Milestones
•  Multiple Groups
Initiate Plan Design Develop Deploy Sustain
38
© Prosci Inc. All rights reserved.
Webinar
live tour
39
© Prosci Inc. All rights reserved.
Additional
In-depth walkthrough
(not reviewed on webinar)
Watch video at:
https://vimeo.com/147888100
u
40
© Prosci Inc. All rights reserved.
How to build your survey
41
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Build your survey
Intuitive survey builder
•  Select statements
•  Write your own
•  Balance your survey
42
© Prosci Inc. All rights reserved.
Intuitive Survey Builder lets you create and customize
your unique ADKAR Survey
43
© Prosci Inc. All rights reserved.
Start with Prosci pre-built surveys and customize
or start from scratch and create your own
44
© Prosci Inc. All rights reserved.
Prosci has built a number of statements you can use;
simply check the box to include a statement in your survey
45
© Prosci Inc. All rights reserved. 46
© Prosci Inc. All rights reserved.
Or, create your own custom statements by simply clicking
+ Add another statement
47
© Prosci Inc. All rights reserved.
Add as many of your own statements as you want
48
© Prosci Inc. All rights reserved.
Clickable statements for each element of ADKAR
Desire
49
© Prosci Inc. All rights reserved.
Clickable statements for each element of ADKAR
Knowledge
50
© Prosci Inc. All rights reserved.
Clickable statements for each element of ADKAR
Ability
51
© Prosci Inc. All rights reserved.
Clickable statements for each element of ADKAR
Reinforcement
52
© Prosci Inc. All rights reserved.
Evaluate the balance with a simple table showing your
Survey Statement Spread
53
© Prosci Inc. All rights reserved.
How to distribute your survey
54
© Prosci Inc. All rights reserved.
Custom email
Simple survey
55
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Distribute your survey – two options
1. Anonymous link
Unique ADKAR survey link
that you can post in many places:
Project
Groups
Individuals
Nested for collection and analysis
with
unique
link
2. Identified recipients
via email distribution
56
© Prosci Inc. All rights reserved.
Click “Launch Anonymous Survey” on right sidebar
to start or review anonymous surveys
57
© Prosci Inc. All rights reserved. 58
© Prosci Inc. All rights reserved.
Anonymous surveys can be attached to projects you have
created in your ADKAR Dashboard
59
© Prosci Inc. All rights reserved.
Customize the HEADER TEXT and THANK YOU PAGE
for your anonymous survey
60
© Prosci Inc. All rights reserved.
Unique anonymous ADKAR survey link
that you can distribute in many ways:
Email Newsletter Training
Social sites
61
© Prosci Inc. All rights reserved.
How to use the ADKAR Dashboard
Distribute your survey – two options
1. Anonymous link
Unique ADKAR survey link
that you can post in many places:
Project
Groups
Individuals
Nested for collection and analysis
with
unique
link
2. Identified recipients
via email distribution
62
© Prosci Inc. All rights reserved.
First, create add a project and
then create your groups
63
© Prosci Inc. All rights reserved. 64
© Prosci Inc. All rights reserved. 65
© Prosci Inc. All rights reserved.
Two easy ways to add individuals to groups
Manually or Batch Upload
66
© Prosci Inc. All rights reserved. 67
© Prosci Inc. All rights reserved. 68
© Prosci Inc. All rights reserved. 69
© Prosci Inc. All rights reserved.
Select your recipients and customize your email message,
header text and thank you message
70
© Prosci Inc. All rights reserved. 71
© Prosci Inc. All rights reserved. 72
© Prosci Inc. All rights reserved. 73
© Prosci Inc. All rights reserved. 74
© Prosci Inc. All rights reserved. 75
© Prosci Inc. All rights reserved.
ADKAR
Dashboard
Put the power of ADKAR
at your fingertips:
•  Cloud-based
•  Intuitive and logical
•  ADKAR survey instrument
•  Built by the world leader
in change management
solutions@prosci.com
76

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Prosci ADKAR Dashboard webinar

  • 1. © Prosci Inc. All rights reserved. Prosci ADKAR Dashboard 1
  • 2. © Prosci Inc. All rights reserved. ADKAR Foundation 2
  • 3. © Prosci Inc. All rights reserved. Prosci ® ADKAR ® Model Reinforcement To sustain the change Ability To implement required skills and behaviors Knowledge On how to change Desire To participate and support the change Awareness Of the need for change 3
  • 4. © Prosci Inc. All rights reserved. Prosci ® ADKAR ® Model Reinforcement “I will continue to…” Ability “I am able to…” Knowledge “I know how to…” Desire “I have decided to…” Awareness “I understand why…” 4
  • 5. © Prosci Inc. All rights reserved. Understand change Build your plans Diagnose gaps Advance change 5
  • 6. © Prosci Inc. All rights reserved. Aligning CM to Project Lifecycle 6 Initiate Plan Design Develop Deploy “Go Live”Kick off Phase 3: Reinforcing Change Phase 2: Managing Change Phase 1: Preparing for Change A D K A R Scaled Strategy Customized Plans Sustain Measures General Project Lifecycle Individual Change Journey Milestones Organizational Change Mgmt Activities Major events Prosci ® ADKAR ® Model Prosci ® 3-Phase Process
  • 7. © Prosci Inc. All rights reserved. Aligning CM to Project Lifecycle “Go Live”Kick off General Project Lifecycle Individual Change Journey Milestones Major events 7 Organizational Change Mgmt Activities Prosci 3-Phase Process™ Prosci ADKAR Model Plan Design Develop DeployInitiate RAKDA Phase 3: Reinforcing Change Phase 2: Managing Change Phase 1: Preparing for Change
  • 8. © Prosci Inc. All rights reserved. Aligning CM to Project Lifecycle A D K A R 8 N. America Plan Design Develop DeployInitiate Europe Asia A D K A R A D K A R
  • 9. © Prosci Inc. All rights reserved. ADKAR: Vehicles and Roles Communication l l Sponsorship l l l Coaching l l l l l Training l l Resistance Management l l A D K A R Primary Sponsor l l l Leadership Coalition l l Managers & Supervisors l l l l l HR and Training l l Project Team l l 9
  • 10. © Prosci Inc. All rights reserved. 10 Common language Outcome orientation Timing guidance Measurement framework Coaching framework ADVANCED APPLICATIONS OF ADKAR
  • 11. © Prosci Inc. All rights reserved. How do you know where people are in their ADKAR journey? Lorem  ipsum  dolor  sit  amet,  consectetur adipiscing elit.  Etiam vestibulum diam Integer  ac  lacinia urna Sit  amet fringilla arcu Integer  venenatis est Ipsum  molestie tempus Nullam accumsan pulvinar 11
  • 12. © Prosci Inc. All rights reserved. ADKAR Dashboard 12
  • 13. © Prosci Inc. All rights reserved. ADKAR Dashboard Available in the Prosci Portal 13
  • 14. © Prosci Inc. All rights reserved. ADKAR Dashboard Put the power of ADKAR at your fingertips: •  Cloud-based •  Intuitive and logical •  ADKAR survey instrument •  Built by the world leader in change management solutions@prosci.com 14
  • 15. © Prosci Inc. All rights reserved. ADKAR Dashboard Simple ADKAR survey 15
  • 16. © Prosci Inc. All rights reserved. ADKAR Dashboard Visual results on your dashboard 16
  • 17. © Prosci Inc. All rights reserved. 17
  • 18. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Distribute your survey Plan your Dashboard 18
  • 19. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Distribute your survey Plan your Dashboard 19
  • 20. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Intuitive survey builder •  Select statements •  Write your own •  Balance your survey 20
  • 21. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Distribute your survey Plan your Dashboard 21
  • 22. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Distribute your survey – two options 1. Anonymous link Unique ADKAR survey link that you can post in many places: Project Groups Individuals Nested for collection and analysis with unique link 2. Identified recipients via email distribution 22
  • 23. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Pros: Flexible distribution Reduced concerns of spam filtering Cons: No tracking Rollup to overall scores challenging Pros: Enhanced tracking Historic view Cons: Email distribution concerns Requires recipient data 1. Anonymous link 2. Identified recipients via email distribution Distribute your survey – two options 23
  • 24. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Distribute your survey Plan your Dashboard 24
  • 25. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Plan your Dashboard * Pulse Check Initiate Plan Design Develop Deploy Sustain We are nearing go-live (or training). Are employees ready? Short survey focused on A, D and K 25
  • 26. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Story We have launching a new set of 3 core traits across the business. The project team completed their first round of workshops with team leaders and then allowed a couple of weeks for them to cascade the messages on. At that point I used the ADKAR dashboard to run an AD focused survey to identify any areas with barrier points before moving on to building knowledge around building the traits into the performance review process. The dashboard clearly identified several areas where the key messages had not been cascaded effectively and the team were able to go out and correct this. The added benefit is that the team leader community is now also aware that we are tracking whether they cascade information :). We plan to run further surveys as the project progresses as we got a lot of good feedback on the charts and simplicity of the model. 26
  • 27. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Story We are in the middle of over a yearlong implementation of a self-service application and the project owner saw a need from the beginning to gauge the readiness of the employees as the outcome is to help mitigate and audit finding. The project owner has been skeptical about Change Management as a whole and gave us a small subset of the employees that would be impacted by this change. We rolled out a small survey customizing the questions around Awareness, Desire and Knowledge since we have yet to conduct formal training. Our biggest barrier was on Knowledge but the most interesting aspect was to see how ready the employees felt compared to the supervisors and managers. This was eye opening for the project team, so now our next survey, we are doubling the number of people taking the survey and creating a separate group for all leaders to take the survey. 27
  • 28. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Plan your Dashboard * Baseline + Progress Initiate Plan Design Develop Deploy Sustain Simple 5 question assessment asked several times to evaluate progress 28
  • 29. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Story We started to implement a major software revision to 60% of the workforce as part of the Critical to Quality measures being implemented to address transparency issues. Negative undercurrents existed since users were reluctant to embrace a new communication feature: common enterprise-wide dashboards that names who missed deadlines and job failures, as a result of missed deadlines. Due to the rumors, we created several 5-question ADKAR Dashboard surveys to focus on Desire and Knowledge to canvas whether the current training was useful. The survey results highlighted where the training broke down. Due to these results, we stopped the implementation and re-focused our training to address these missed Desire concerns. Currently, we are re-surveying the departments using the same surveys to better gauge our re-training efforts. 29
  • 30. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Plan your Dashboard * Tied to ADKAR Milestones Initiate Plan Design Develop Deploy Sustain Targeted survey based on ADKAR Milestones along the lifecycle ADKAR Focus ADKAR Focus ADKAR Focus 30
  • 31. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Story For a financial services organization just starting a multi-phase agile CRM implementation, I created a change readiness approach based on regular ADKAR surveys at three points during each agile release: Survey 1 early on: AD Survey 2 right after training: KA Survey 3 a month post-live: AR We were able to align very early on this readiness approach (down to the question banks!), gain buy-in from both the project team and key sponsors, as well as start to socialize ADKAR and the goal of CM across the organization. These ADKAR surveys became a key component of our CM dashboard. 31
  • 32. © Prosci Inc. All rights reserved. Group 1 Group 2 Group 3 Group 4 Group 5 How to use the ADKAR Dashboard Plan your Dashboard * Multiple Groups Initiate Plan Design Develop Deploy Sustain In-line surveys of multiple groups 32
  • 33. © Prosci Inc. All rights reserved. Group 1 Group 2 Group 3 Group 4 Group 5 How to use the ADKAR Dashboard Plan your Dashboard * Multiple Groups Initiate Plan Design Develop Deploy Sustain Staggered survey based on ADKAR Milestones per group 33
  • 34. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Distribute your survey Plan your Dashboard The ADKAR Dashboard was build to give you the flexibility to use it a number of ways (pulse check, baseline + progress, milestones). It is your job to Plan your Dashboard! 34
  • 35. © Prosci Inc. All rights reserved. Now that you know how the ADKAR Dashboard works, What is the payoff? 35
  • 36. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Reflection In most project situations there is understandably great focus on managing tasks and delivering outputs. We feel the ADKAR Dashboard can add huge value in such situations because it allows measurement of change management outcomes - what needs to be achieved through the people side of change - rather than delivery of products and completion of tasks. 36
  • 37. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard User Reflection ADKAR Dashboards make it easier to “communicate a picture” 37
  • 38. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Select statements Write your own Balance your survey Distribute your survey 1) Anonymous link 2) Identified recipients via email distribution Plan your Dashboard •  Pulse Check •  Baseline + Progress •  Tied to ADKAR Milestones •  Multiple Groups Initiate Plan Design Develop Deploy Sustain 38
  • 39. © Prosci Inc. All rights reserved. Webinar live tour 39
  • 40. © Prosci Inc. All rights reserved. Additional In-depth walkthrough (not reviewed on webinar) Watch video at: https://vimeo.com/147888100 u 40
  • 41. © Prosci Inc. All rights reserved. How to build your survey 41
  • 42. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Build your survey Intuitive survey builder •  Select statements •  Write your own •  Balance your survey 42
  • 43. © Prosci Inc. All rights reserved. Intuitive Survey Builder lets you create and customize your unique ADKAR Survey 43
  • 44. © Prosci Inc. All rights reserved. Start with Prosci pre-built surveys and customize or start from scratch and create your own 44
  • 45. © Prosci Inc. All rights reserved. Prosci has built a number of statements you can use; simply check the box to include a statement in your survey 45
  • 46. © Prosci Inc. All rights reserved. 46
  • 47. © Prosci Inc. All rights reserved. Or, create your own custom statements by simply clicking + Add another statement 47
  • 48. © Prosci Inc. All rights reserved. Add as many of your own statements as you want 48
  • 49. © Prosci Inc. All rights reserved. Clickable statements for each element of ADKAR Desire 49
  • 50. © Prosci Inc. All rights reserved. Clickable statements for each element of ADKAR Knowledge 50
  • 51. © Prosci Inc. All rights reserved. Clickable statements for each element of ADKAR Ability 51
  • 52. © Prosci Inc. All rights reserved. Clickable statements for each element of ADKAR Reinforcement 52
  • 53. © Prosci Inc. All rights reserved. Evaluate the balance with a simple table showing your Survey Statement Spread 53
  • 54. © Prosci Inc. All rights reserved. How to distribute your survey 54
  • 55. © Prosci Inc. All rights reserved. Custom email Simple survey 55
  • 56. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Distribute your survey – two options 1. Anonymous link Unique ADKAR survey link that you can post in many places: Project Groups Individuals Nested for collection and analysis with unique link 2. Identified recipients via email distribution 56
  • 57. © Prosci Inc. All rights reserved. Click “Launch Anonymous Survey” on right sidebar to start or review anonymous surveys 57
  • 58. © Prosci Inc. All rights reserved. 58
  • 59. © Prosci Inc. All rights reserved. Anonymous surveys can be attached to projects you have created in your ADKAR Dashboard 59
  • 60. © Prosci Inc. All rights reserved. Customize the HEADER TEXT and THANK YOU PAGE for your anonymous survey 60
  • 61. © Prosci Inc. All rights reserved. Unique anonymous ADKAR survey link that you can distribute in many ways: Email Newsletter Training Social sites 61
  • 62. © Prosci Inc. All rights reserved. How to use the ADKAR Dashboard Distribute your survey – two options 1. Anonymous link Unique ADKAR survey link that you can post in many places: Project Groups Individuals Nested for collection and analysis with unique link 2. Identified recipients via email distribution 62
  • 63. © Prosci Inc. All rights reserved. First, create add a project and then create your groups 63
  • 64. © Prosci Inc. All rights reserved. 64
  • 65. © Prosci Inc. All rights reserved. 65
  • 66. © Prosci Inc. All rights reserved. Two easy ways to add individuals to groups Manually or Batch Upload 66
  • 67. © Prosci Inc. All rights reserved. 67
  • 68. © Prosci Inc. All rights reserved. 68
  • 69. © Prosci Inc. All rights reserved. 69
  • 70. © Prosci Inc. All rights reserved. Select your recipients and customize your email message, header text and thank you message 70
  • 71. © Prosci Inc. All rights reserved. 71
  • 72. © Prosci Inc. All rights reserved. 72
  • 73. © Prosci Inc. All rights reserved. 73
  • 74. © Prosci Inc. All rights reserved. 74
  • 75. © Prosci Inc. All rights reserved. 75
  • 76. © Prosci Inc. All rights reserved. ADKAR Dashboard Put the power of ADKAR at your fingertips: •  Cloud-based •  Intuitive and logical •  ADKAR survey instrument •  Built by the world leader in change management solutions@prosci.com 76