Emerging Trends and Technologies


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A presentation by Scott Abel, TheContentWrangler.com, to technical communication professionals at the Documentation and Training Conference Boston 2006.

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Emerging Trends and Technologies

  1. 1. emerging technologies <ul><li>a conversation about RSS, blogs, wikis, podcasts & the sematic web </li></ul>
  2. 2. scott abel <ul><li>nightclub dj, investigative reporter, technical writer, </li></ul><ul><li>trouble-maker, content management evangelist </li></ul>
  3. 3. advocate for change <ul><li>technical communication skills are easy to duplicate; </li></ul><ul><li>fail to support “long-term growth” and “career development” </li></ul>
  4. 4. thecontentwrangler.com <ul><li>a popular online destination for technical communicators; </li></ul><ul><li>my online presence, blog, and testing ground for new technologies </li></ul>
  5. 5. thecontentwrangler.com
  6. 6. content <ul><li>it’s everywhere ... and managing it is getting out of hand </li></ul>
  7. 7. really simple stupid <ul><li>an XML standard: Really Simple Syndication </li></ul>
  8. 8. publish / subscribe <ul><li>a new paradigm for content delivery; </li></ul><ul><li>provides unlimited syndication opportunities </li></ul>
  9. 9. fashion-challenged XML <ul><li>RSS by itself lacks style </li></ul>
  10. 10. without style, RSS feeds provide a less-than-desirable user experience
  11. 11. with style, RSS feeds provide a positive user experience
  12. 12. TCW
  13. 13. publish write it once and let go of control; content is both human and machine readable
  14. 14. subscribe <ul><li>services provide you with updated information </li></ul><ul><li>24/7 delivered where and how you like it </li></ul>SunCoast STC
  15. 15. types of content <ul><li>any type of content can be syndicated </li></ul><ul><li>via XML and delivered via RSS </li></ul>
  16. 16. blogs <ul><li>blogs, blogging, bloggers, and the blogosphere; </li></ul><ul><li>two new blogs are created every second of every day </li></ul>
  17. 17. behind the blog curtain <ul><li>bloggers use web-based software tools to publish (or post) </li></ul><ul><li>content to their customer-facing internet blog sites </li></ul>TCW CP
  18. 18. blog directories <ul><li>there are far too many to mention; </li></ul><ul><li>one of the most popular, technorati, offers many services </li></ul>Technorati
  19. 19. blogs for documentation? <ul><li>Blogs provide a low cost entry point for documentation; </li></ul><ul><li>blogs that support DITA are being developed now </li></ul>
  20. 20. structured blogging <ul><li>blogging tools allow us to create structured content in XML; </li></ul><ul><li>relies on microformats (granular structured content) </li></ul>
  21. 23. incredibooks.com <ul><li>structured blogging is so easy even kids are doing it </li></ul><ul><li>(and earning money for their efforts) </li></ul>Incredibooks
  22. 24. wikis <ul><li>web-based collaboration tools that support user-generated content; </li></ul><ul><li>users can consume, create, correct, corrupt and cut content </li></ul>
  23. 26. wiki tools <ul><li>there are many available (from free to pricey) </li></ul>
  24. 27. www.pbwiki.com
  25. 28. wikis for documentation? <ul><li>are being used to create software documentation; </li></ul><ul><li>there’s even a wiki based on DITA </li></ul>
  26. 30. podcasts <ul><li>now everyone can create bad audio content faster than ever! </li></ul>
  27. 32. podcasts <ul><li>technical writers and trainers struggle to find appropriate use; </li></ul><ul><li>users benefit from the convenience of the audio format </li></ul>
  28. 33. iTunes is the secret <ul><li>reaching new audiences is easy if you market your content; </li></ul><ul><li>syndication is increasingly popular option </li></ul>
  29. 36. the semantic web <ul><li>also referred to as Web 2.0; </li></ul><ul><li>seeks to leverage the internet to deliver service </li></ul>
  30. 37. web 1.0 <ul><li>users inefficiently search the “visible web”; </li></ul><ul><li>search engines fail to meet the end goal: finding information </li></ul>
  31. 38. web 2.0 <ul><li>technologies that improve access, management, and reuse </li></ul><ul><li>of digital content; services aim to address end-user goals </li></ul>
  32. 39. old information, new views <ul><li>looking at content from all angles helps us make meaning of content; </li></ul><ul><li>new technologies make content accessible in meaningful ways </li></ul>
  33. 40. the S.I.M.I.L.E. project <ul><li>Semantic Interoperability of Metadata </li></ul><ul><li>and Information in unLike Environments </li></ul>
  34. 41. Timeline <ul><li>A DHTML AJAX timeline widget for visualizing temporal information </li></ul>Timeline
  35. 42. AJAX
  36. 43. Pandora <ul><li>a Web 2.0 technology that provides customized music recommendations through streaming internet radio </li></ul>Pandora
  37. 44. for additional information <ul><li>contact Scott Abel at TheContentWrangler.com </li></ul><ul><li>317.466.1840 abelsp at netdirect dot net </li></ul>