Social learning is natural, effective and can be low-cost. It's no wonder so many organizations are keen to embrace it. But most already have a Learning Management System (LMS) in place. Can the two be reconciled? Can collaborative, informal discursive learning fit with the course- and resource-based approach of the LMS? • Could the LMS and social learning clash? • Why collaborative learning is worth embedding into workplace learning • 5 top tips for adding social learning to your learning • Measuring success - which metrics to choose? • Ensuring learners and managers are clear about collaboration

1. CAN SOCIAL LEARNING SUCCEED
ALONGSIDE AN LMS?
VITAMINDS
lickr.com/photos/megspaperdreams/3555959312/lightbox/

2. QUESTION
Can Social Learning
Succeed Alongside an
LMS:
What do
you think

3. TODAY’S AGENDA

4. WHAT SOCIAL LEARNING IS &
WHAT IT IS NOT
WHAT SOCIAL LEARNING IS
& WHAT IT IS NOT

5. SOCIAL LEARNING IS ABOUT

6. SOCIAL LEARNING IS NOT
• About tools only
• New
• Replacing formal learning
• Exclusively informal
• e-Learning
http://www.flickr.com/photos/tomkaz/513482576/sizes/o/in/photostream/

7. SOCIAL LEARNING IN A NUTSHELL
Social Media
Social Learning
Networking
User Generated
Content
Collaboration Share

8. COULD THE LMS & SOCIAL
LEARNING CLASH?
COULD THE LMS
& SOCIAL LEARNING CLASH?

9. PLAY COMPLEMENTARITY
LMS Social Media Tools
Push / Directed Pull / Emergent
Read Write
Expert Generated Content Learner Generated Content
Individual Collaborative
CMS Wikis
Keywords Tags
Curriculum Flows

10. SOCIALIZE YOUR LMS
http://www.flickr.com/photos/rosiesherry/
4203784937/

11. SOCIAL LMS vs. SOCIAL NETWORK
Social LMS Social Network
Learning resource
Practices
or program
• Tag • CoPs
• Rate • Competency catalogue
• Comment • Experts Directory
• Share / Forward
http://www.flickr.com/photos/txdragonfly11/6067983361/sizes/l/in/photostream/

12. WHY COLLABORATIVE LEARNING IS
WORTH EMBEDDING INTO WORKPLACE
LEARNING?
WHY COLLABORATIVE LEARNING IS WORTH
EMBEDDING INTO WORKPLACE LEARNING

13. #1
DON’T MISS
THE TRAIN
http://www.flickr.com/photos/sonofgroucho/1558798578/sizes/l/in/photostream/

14. #2
IT IS
ADDED VALUE
FOR THE L&D
FUNCTION

15. #3 IT HAS A POSITIVE IMPACT
ON THE LEARNER EXPERIENCE

16. #4
IT ENHANCES
WORKPLACE
LEARNING
http://www.flickr.com/photos/akujur5/4687278239/

17. #5
IT IS GOOD FOR
THE
ORGANIZATION
#5 IT IS GOOD FOR THE
ORGANIZATION
http://www.flickr.com/photos/renal/4769548769/sizes/l/in/photostream/

18. If you’re including
social learning in
your organization,
what top tip
would you
QUESTION
suggest

19. 5 TOP TIPS FOR ADDING SOCIAL
LEARNING TO YOUR LEARNING
SOLUTIONS
5 TOP TIPS FOR ADDING SOCIAL LEARNING
TO YOUR LEARNING SOLUTIONS

20. #1 BE LEARNER-CENTRIC
#1
BE LEARNER-
CENTRIC

21. #2 #2 MAKE IT SAFE
MAKE IT SAFE
http://www.flickr.com/photos/71033589@N06/6505492735/sizes/l/in/photostream/

22. #3 ADDRESS YOUR LEARNING GOALS
#3 FIRST
ADDRESS YOUR
LEARNING GOALS FIRST
http://www.flickr.com/photos/joelstewart/6098532465/sizes/l/in/photostream/

23. #4 EVOLVE TO LEARNING COMMUNITY
#4 MANAGEMENT
EVOLVE TO LEARNING
COMMUNITY MANAGEMENT

24. #5 MAKE IT SIMPLE
#5
MAKE IT SIMPLE

25. And then,
what metrics
would you
QUESTION
be choosing

26. MEASURING SUCCESS: WHICH
METRICS TO CHOOSE?
MEASURING SUCCESS:
WHICH METRICS TO CHOOSE?

27. WHY TO MEASURE
• To propose a relevant content matching
learner expectations
• To improve the integration of social media
into your learning strategy
• To improve the usage of tools by users,
experts & trainers

28. WHAT TO MEASURE?
• Who are the users?
• What do they consume?
• How many do you engage?
• How do you reach them?

29. WHAT TO MEASURE
To evaluate your strategy To evaluate the quality &
globally: relevance of each content:
• Bounce rate • Unique page view
• Unique visitors • Time on page
• Referring traffic • Total pages view
• Total size of community
 Conversation rate (comment)
 Amplification rate (share)
 Applause rate (like)

30. WHICH METRICS?
• # groups • # comments per post
• # connections • # links shared vs. viewed
• # clicks per visit • # like
• # pages viewed per visit / • # users vs. # contributors
time spent per visit • Evolution of tagcloud
• # followers • Top contributors
• # posts, • # users vs. # contributors
• Most used keywords • Users:
• Date of last post / age, gender, location, lan
comment guage, job, seniority…

31. WHICH METRICS?
• Visits
• Links
For a blog • Visitors
• RSS subscribers
• Comments
• Views
• Video posts
• Like
For a video channel • Comments
• Embeds/Share
• Subscribers
• Link-thrus
• Followers
• Retweets
• @ tweets
For a microblog • General tweets
• Link-thrus
• Mentions
• Listings
• Fans
• Interactions
For a network • Mentions
• Onsite Likes
• Content Shares

32. HOW TO GET THESE METRICS?
 Social Monitoring tool integrated to your LMS or
not
 Learner / Trainer / Managers surveys:
• How did it help or hinder the learning experience?
• Was it easy or difficult to use, explain to others and
get participant involvement?
• What was their perception of the results gained from
using a social tool?
 Development / Performance reviews

33. ENSURING LEARNERS & MANAGERS
ARE CLEAR ABOUT COLLABORATION
ENSURING LEARNERS AND MANAGERS
ARE CLEAR ABOUT COLLABORATION

34. TOP TIPS
• Learners are already familiarized with
SoMe
• Social Learning is of great help for HR and
L&D
• A new role is emerging for L&D
In the future, how will we take benefit of all
these data?

35. GOING FURTHER
• http://mashable.com/2012/05/19/social-learning/
• http://www.astd.org/Communities-of-Practice/Career-
Development/~/media/Files/Certification/Competency%2
0Model/SocialLearning1.ashx
• http://sociallearningcentre.co.uk/the-smarter-approach-
to-workplace-learning/
• http://www.learning2012.com/item/socialcollaborative-
learning.html
• http://www.commoncraft.com/

36. CONTACT INFORMATION
VITAMINDS
Learning & Change Management
www.vitaminds.fr
info@vitaminds.fr
+ 33.146.910.185