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Campus Recruiting Program
      Development:
  KeiTai Communications
          (KTC)

           Tom Furlong
        tafurlong99@yahoo.com
                4Q 2011
Outline
•   Background
•   Campus Recruiting Business Case
•   Program Scope
•   Social Media/Branding Campaign
•   Campus Recruiting Strategy
•   Interview & Selection Process
•   Internship Program
•   Program Time Lines
ABOUT THE AUTHOR
• 9+ Years Talent Acquisition and Recruiting
   • 3+ Years Recruiting Sales & Marketing Professionals
   • 3+ Years Recruiting Campus/Recent College Grads
   • 1 Year Executive Recruitment in Japan
• 13+ Year Sales, Training, & Leadership
   • Numerous National & Regional Sales Awards
• Social Media Advocate to Improve Branding &
  Prospect Outreach Initiatives
KTC Background
•   Mobile Technology Firm
•   Leadership: ATL High Tech Pioneers
•   Georgia Tech “Technology Incubator”
•   300+ Employees
•   Aggressive Headcount Growth
•   National & International Expansion




                   Background
Program Business Case
 • Attract Future Leaders
   • Hire Best and Brightest
   • Forefront of Mobile Technology
 • Develop Talent Pipeline
   • Internal Growth vs External Acquisition
   • Imperative for Success
 • Build Company Awareness
   • Increased Brand & Product Visibility
   • Today’s Candidates = Tomorrow’s Clients

              Campus Recruiting Business Case
Management Support
• Leadership Commitment to Strategy
• 2 Year Establishment Period
• Department Management Buy-In
  • Training/Development Willingness
  • Accept Inexperienced Talent
  • Constructive Feedback




            Campus Recruiting Business Case
Recruiting Focus
• Seek Out Best & Brightest
• Secure High-Potential Talent
• Create Positive Impression of KTC
  • Educate on Career Opportunities
  • Top of Mind
     • Candidates
     • Campus Career Centers
• Straightforward & Honest
• Always Sell KTC

                 Program Scope
Recruiting Strategy
• Define Staffing Needs
  • Types of Positions to Fill
     •   Programming
     •   Engineering
     •   Marketing
     •   Internal (Accounting/HR/Admin)
• Determine Desired Candidate Characteristics
• Program Budget



                    Program Scope
Employee Value Proposition
•   Brand Awareness Message
•   Unique Employment Brand Position
•   Promote KTC: “Best Place to Work”
•   Communicate What Candidate Will Do
•   Separate KTC from Talent Competitors
•   Provide Visibility to College Career Centers




                   Program Scope
Talent Competitors
•   All Companies in All Industries
•   Understand Their Message
•   Evaluate Their Strategy
•   KTC Strengths




                   Program Scope
Targeted Campus Selection
• Local Public/Private Engineering Programs
  • Engineering & Programming Roles
• Local Top Public/Private Universities
  • Marketing & Other Internal Roles
• Leading Regional Engineering Programs
• National Exposure
  • Candidates Attracted through Social Media
  • Add to Target List if Cost/Talent Justified



                  Program Scope
Social Media Utilization
• Develop Social Media Objectives & Goals
• Stand Out with Social Media Utilization
  • Demonstrate Industry Innovation
     • Mobile Technology Company Using
       Social Media Recruiting Techniques
• Cost-Effective Tool to Engage/Attract Local
  and “Remote” Collegiate Talent
• Distinguish KTC from Talent Competitors
  • Makes Process Appear Real


             Social Media/Branding Campaign
Social Media Campaigns
• Employ “Most Successful” Tools
  • Dedicated Campus Recruiting Sites
     • Twitter “@KTCcamprec”
     • Recruiting Blog
  • Enhanced Campus Recruiting Page on KTC
    Careers Website
• Keep Connected with Candidates
• Proactive Management: 30-60 min/day



            Social Media/Branding Campaign
Campus Contacts
• Campus Career Center (C3) Personnel
  •   Introduce & Sell KTC
  •   Understand C3 Protocols
  •   Recruiting Event Schedule
  •   C3 Position Posting Process
• Faculty/Administrative Personnel
  • Build Talent Identification Network
  • Potential Recruitment Allies



                  Campus Strategy
Successful Recruiting Events
•   Career Fairs
•   Trade Clubs & Affinity Organizations
•   Accept/Initiate Speaking Engagements
•   Develop Word of Mouth Campus Referrals
•   Event Follow-up
    • Continual Communication
    • Encourage Two-Way Dialogue




                 Campus Strategy
Student Contact
• Every Meeting An Interview
• Focus Candidate Thinking on KTC
• Approach Everyone
  • Non-Targeted Student Leaders
  • Alumni, Staff
  • Experienced Hire Candidates
• Request Referrals




                Campus Strategy
Campus Career Fairs
• KTC Brand Message
   • Sell Every Visitor on KTC
   • Educate on Variety of Roles
• Brief Fair Interview
   •   Ask Interests & Area of Study
   •   Positive KTC Message
   •   Initial Review/Rank/Rate
   •   Determine Potential Candidate Pool
• Sell All Positions at All Functions

                   Campus Strategy
Word of Mouth Recruiting
•   Build Referral Network
•   Best Students Are Connected
•   Turn Students into Recruiters
•   Increase Candidate Volume & Quality




                  Campus Strategy
Interview Process Overview
• Coordinated Interviews at Each Stage
  • Specific Role for Each Interview
  • Skill Assessment & Core Value
    Questions on Every Interview
  • Limited Superficial Questions
• Accommodative Interview Schedule
• Look For Best in Each Candidate
  • Value Talent over Experience



               Interview/Selection Process
Campus Interview Process (1)
• Personally Invite Top Prospects
  • Career Fair Visitors
  • Speaking Engagement Contacts
• Candidate Posts Resume for Specific Role
  • Submit 1 Week Prior
  • Determine Who To Meet
• Work with C3 to Build Candidate Interest
• Walk-In: Based On Schedule Availability



              Interview/Selection Process
Campus Interview Process (2)
• 1st Interview- 45 Minutes:
  • Know Candidate
     • Desire & Objectives
  • Structured Situational Questions
     • Competence & Teamwork
  • Structured Behavioral Questions
  • Present KTC Brand & EVP
• Move 3-5 Candidates to 2nd Interview



               Interview/Selection Process
On-Site Interview Process (1)
• 2nd Interview- KTC Office
  •   Meet Hiring Authority & Team Members
  •   Questions Focused on Talent
  •   Competency/Programming Tests
  •   Identify Candidate Job Acceptance Criteria
  •   Identify Finalists
• Candidate Goals
  • Understanding Position and Role
  • KTC Culture


                Interview/Selection Process
On-Site Interview Process (2)
• 3rd/4th Interview
   • Determine Final Candidate
   • Close to Accept Offer
   • Extend Offer, Set Start Date
• Manage Candidate Recruitment Experience
   • Leave All Candidates with Positive Feeling
   • Honest Feedback to Rejected Finalists




                Interview/Selection Process
Remote Candidate Process
•   Attracted from Social Media Campaign
•   Phone Introduction
•   Skype/Virtual Interview
•   Determine ROI for In-Person Interview
    • Remote C3 Contact
    • Potential Source for Future Talent?
• Opportunity to Build KTC Awareness
  Outside ATL Market



                Interview/Selection Process
On Boarding/Post Hire
• Maintain Bi-Weekly Pre-Start Date Contact
  •   Orientation Projects
  •   Outline Training Goals/Objectives
  •   Cover Company Expectations
  •   Transition to “Real World”
• Emphasize Value to Team/Organization
• Continue Contact 6-12 Months Post Hire
  • Feedback on Recruitment Experience
  • Asset for Future Campus Recruiting Effort

                Interview/Selection Process
Internship Program (1)
• Run in Conjunction with Campus
  Recruiting Efforts
• Provides Strategic and Tactical Value
  • Farm Team for Full-Time Employment
• Ability to Evaluate Talent “Real World”
  • Low Cost/Risk/Commitment to KTC
     • Offer I-9 Stipend at Completion of Program
     • Non-Fit Candidates Eliminated




                 Internship Program
Internship Program (2)
• Actual Work Responsibilities for Intern
  • Fill Critical Temp Internal Staffing Needs
• Develop Strong Relationship w/ Candidate
  • Intern Treated as Work Colleague
• Great On-Campus Ambassadors
  • Encourage to Attend Campus Events




                 Internship Program
Program Time Line- 90 Day
• Establish Program Goals & Budget,
  Head Count Objectives, and Corporate
  Messages
• Set Up Social Media Campaign
• Identify Campus Recruiting Targets
  • Establish Relationships with C3
• 1st Student Event at All Campuses




                Program Timelines
Program Time Line- 180 Day
• Continued Student/Campus Presentations
  • Evaluation of Campus Targets
• Formal Interview Process Begins
  • Active Recruitment of Ideal Candidates
  • Formal Offers for Summer 2012 Hire Date
• Development of Internship Program
  • Identify Potential Intern Candidates




                 Program Timelines
Program Time Line- 9 Month
• Evaluation of Campus Recruiting Program
  • Management Input
  • Strengths, Weaknesses, and Improvements
  • Expand/Reduce Campus Relationships
• Evaluation of Internship Program
• Candidate Recruitment for Jan/June 2013
• Continued Promotion of KTC Brand and
  Employee Value Propositions



               Program Timelines
Program Time Line- 1 Year
• New Hire Evaluation
  • Contribution vs Investment
  • Employee Input: Experience vs Expectations
• Set Year 2 Program Goals
• Social Media Expansion Options
  • You Tube Channel
  • Facebook Campus Recruiting Page
• Candidate Recruitment for June 2013
• Continued Promotion of KTC Brand and
  Employee Value Propositions

                Program Timelines
QUESTIONS & COMMENTS

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KeiTai Communications (KTC) Campus Recruiting Program

  • 1. Campus Recruiting Program Development: KeiTai Communications (KTC) Tom Furlong tafurlong99@yahoo.com 4Q 2011
  • 2. Outline • Background • Campus Recruiting Business Case • Program Scope • Social Media/Branding Campaign • Campus Recruiting Strategy • Interview & Selection Process • Internship Program • Program Time Lines
  • 3. ABOUT THE AUTHOR • 9+ Years Talent Acquisition and Recruiting • 3+ Years Recruiting Sales & Marketing Professionals • 3+ Years Recruiting Campus/Recent College Grads • 1 Year Executive Recruitment in Japan • 13+ Year Sales, Training, & Leadership • Numerous National & Regional Sales Awards • Social Media Advocate to Improve Branding & Prospect Outreach Initiatives
  • 4. KTC Background • Mobile Technology Firm • Leadership: ATL High Tech Pioneers • Georgia Tech “Technology Incubator” • 300+ Employees • Aggressive Headcount Growth • National & International Expansion Background
  • 5. Program Business Case • Attract Future Leaders • Hire Best and Brightest • Forefront of Mobile Technology • Develop Talent Pipeline • Internal Growth vs External Acquisition • Imperative for Success • Build Company Awareness • Increased Brand & Product Visibility • Today’s Candidates = Tomorrow’s Clients Campus Recruiting Business Case
  • 6. Management Support • Leadership Commitment to Strategy • 2 Year Establishment Period • Department Management Buy-In • Training/Development Willingness • Accept Inexperienced Talent • Constructive Feedback Campus Recruiting Business Case
  • 7. Recruiting Focus • Seek Out Best & Brightest • Secure High-Potential Talent • Create Positive Impression of KTC • Educate on Career Opportunities • Top of Mind • Candidates • Campus Career Centers • Straightforward & Honest • Always Sell KTC Program Scope
  • 8. Recruiting Strategy • Define Staffing Needs • Types of Positions to Fill • Programming • Engineering • Marketing • Internal (Accounting/HR/Admin) • Determine Desired Candidate Characteristics • Program Budget Program Scope
  • 9. Employee Value Proposition • Brand Awareness Message • Unique Employment Brand Position • Promote KTC: “Best Place to Work” • Communicate What Candidate Will Do • Separate KTC from Talent Competitors • Provide Visibility to College Career Centers Program Scope
  • 10. Talent Competitors • All Companies in All Industries • Understand Their Message • Evaluate Their Strategy • KTC Strengths Program Scope
  • 11. Targeted Campus Selection • Local Public/Private Engineering Programs • Engineering & Programming Roles • Local Top Public/Private Universities • Marketing & Other Internal Roles • Leading Regional Engineering Programs • National Exposure • Candidates Attracted through Social Media • Add to Target List if Cost/Talent Justified Program Scope
  • 12. Social Media Utilization • Develop Social Media Objectives & Goals • Stand Out with Social Media Utilization • Demonstrate Industry Innovation • Mobile Technology Company Using Social Media Recruiting Techniques • Cost-Effective Tool to Engage/Attract Local and “Remote” Collegiate Talent • Distinguish KTC from Talent Competitors • Makes Process Appear Real Social Media/Branding Campaign
  • 13. Social Media Campaigns • Employ “Most Successful” Tools • Dedicated Campus Recruiting Sites • Twitter “@KTCcamprec” • Recruiting Blog • Enhanced Campus Recruiting Page on KTC Careers Website • Keep Connected with Candidates • Proactive Management: 30-60 min/day Social Media/Branding Campaign
  • 14. Campus Contacts • Campus Career Center (C3) Personnel • Introduce & Sell KTC • Understand C3 Protocols • Recruiting Event Schedule • C3 Position Posting Process • Faculty/Administrative Personnel • Build Talent Identification Network • Potential Recruitment Allies Campus Strategy
  • 15. Successful Recruiting Events • Career Fairs • Trade Clubs & Affinity Organizations • Accept/Initiate Speaking Engagements • Develop Word of Mouth Campus Referrals • Event Follow-up • Continual Communication • Encourage Two-Way Dialogue Campus Strategy
  • 16. Student Contact • Every Meeting An Interview • Focus Candidate Thinking on KTC • Approach Everyone • Non-Targeted Student Leaders • Alumni, Staff • Experienced Hire Candidates • Request Referrals Campus Strategy
  • 17. Campus Career Fairs • KTC Brand Message • Sell Every Visitor on KTC • Educate on Variety of Roles • Brief Fair Interview • Ask Interests & Area of Study • Positive KTC Message • Initial Review/Rank/Rate • Determine Potential Candidate Pool • Sell All Positions at All Functions Campus Strategy
  • 18. Word of Mouth Recruiting • Build Referral Network • Best Students Are Connected • Turn Students into Recruiters • Increase Candidate Volume & Quality Campus Strategy
  • 19. Interview Process Overview • Coordinated Interviews at Each Stage • Specific Role for Each Interview • Skill Assessment & Core Value Questions on Every Interview • Limited Superficial Questions • Accommodative Interview Schedule • Look For Best in Each Candidate • Value Talent over Experience Interview/Selection Process
  • 20. Campus Interview Process (1) • Personally Invite Top Prospects • Career Fair Visitors • Speaking Engagement Contacts • Candidate Posts Resume for Specific Role • Submit 1 Week Prior • Determine Who To Meet • Work with C3 to Build Candidate Interest • Walk-In: Based On Schedule Availability Interview/Selection Process
  • 21. Campus Interview Process (2) • 1st Interview- 45 Minutes: • Know Candidate • Desire & Objectives • Structured Situational Questions • Competence & Teamwork • Structured Behavioral Questions • Present KTC Brand & EVP • Move 3-5 Candidates to 2nd Interview Interview/Selection Process
  • 22. On-Site Interview Process (1) • 2nd Interview- KTC Office • Meet Hiring Authority & Team Members • Questions Focused on Talent • Competency/Programming Tests • Identify Candidate Job Acceptance Criteria • Identify Finalists • Candidate Goals • Understanding Position and Role • KTC Culture Interview/Selection Process
  • 23. On-Site Interview Process (2) • 3rd/4th Interview • Determine Final Candidate • Close to Accept Offer • Extend Offer, Set Start Date • Manage Candidate Recruitment Experience • Leave All Candidates with Positive Feeling • Honest Feedback to Rejected Finalists Interview/Selection Process
  • 24. Remote Candidate Process • Attracted from Social Media Campaign • Phone Introduction • Skype/Virtual Interview • Determine ROI for In-Person Interview • Remote C3 Contact • Potential Source for Future Talent? • Opportunity to Build KTC Awareness Outside ATL Market Interview/Selection Process
  • 25. On Boarding/Post Hire • Maintain Bi-Weekly Pre-Start Date Contact • Orientation Projects • Outline Training Goals/Objectives • Cover Company Expectations • Transition to “Real World” • Emphasize Value to Team/Organization • Continue Contact 6-12 Months Post Hire • Feedback on Recruitment Experience • Asset for Future Campus Recruiting Effort Interview/Selection Process
  • 26. Internship Program (1) • Run in Conjunction with Campus Recruiting Efforts • Provides Strategic and Tactical Value • Farm Team for Full-Time Employment • Ability to Evaluate Talent “Real World” • Low Cost/Risk/Commitment to KTC • Offer I-9 Stipend at Completion of Program • Non-Fit Candidates Eliminated Internship Program
  • 27. Internship Program (2) • Actual Work Responsibilities for Intern • Fill Critical Temp Internal Staffing Needs • Develop Strong Relationship w/ Candidate • Intern Treated as Work Colleague • Great On-Campus Ambassadors • Encourage to Attend Campus Events Internship Program
  • 28. Program Time Line- 90 Day • Establish Program Goals & Budget, Head Count Objectives, and Corporate Messages • Set Up Social Media Campaign • Identify Campus Recruiting Targets • Establish Relationships with C3 • 1st Student Event at All Campuses Program Timelines
  • 29. Program Time Line- 180 Day • Continued Student/Campus Presentations • Evaluation of Campus Targets • Formal Interview Process Begins • Active Recruitment of Ideal Candidates • Formal Offers for Summer 2012 Hire Date • Development of Internship Program • Identify Potential Intern Candidates Program Timelines
  • 30. Program Time Line- 9 Month • Evaluation of Campus Recruiting Program • Management Input • Strengths, Weaknesses, and Improvements • Expand/Reduce Campus Relationships • Evaluation of Internship Program • Candidate Recruitment for Jan/June 2013 • Continued Promotion of KTC Brand and Employee Value Propositions Program Timelines
  • 31. Program Time Line- 1 Year • New Hire Evaluation • Contribution vs Investment • Employee Input: Experience vs Expectations • Set Year 2 Program Goals • Social Media Expansion Options • You Tube Channel • Facebook Campus Recruiting Page • Candidate Recruitment for June 2013 • Continued Promotion of KTC Brand and Employee Value Propositions Program Timelines