SlideShare a Scribd company logo
1 of 7
The Business
Communication
Advantage
www.communiskills.com
Dr Thomas Clark
President of CommuniSkills has been a writing and oral
communication consultant for a wide variety of businesses
including Procter & Gamble, where he has led over 500
business communication workshops
He has also taught workshops for other Fortune 500
companies, including General Electric, Microsoft, Nestle, AK
Steel, General Cable, Mars Petcare and Kellogg
He earned his doctorate at Indiana University and has
published three books on business communication,
including Career Strategies and Power Communication
What Executives Say About the Value of Good
Business Writing
If you want to run the show someday and run it well, you had better learn to think, write and
speak, in that order—clearly, forcefully, and concisely.
All important projects ultimately move forward on paper.
Clear concise messages shorten the cycle of submission, consideration, decision and action.
They get more action—faster.
Writing adds clarity to one’s thinking. It can be much more precise than oral communication,
and it can be shared with more people in different places
Given that memories are faulty and people change, clear written records are vital.
Poorly prepared messages carry an air of insult to the reader.
Testimony to the Program’s Effectiveness
Upon rewriting our contractors' communication templates based on Dr. Clark’s
training:
* Response time from stakeholders on feedback requests reduced by more than 80%.
* Feedback quality improved so that the first response was routinely actionable.
* Typical request approval cycles shrunk to 3 days, vs. 10+ previously.
The improvements were so immediate and dramatic that within a week of
implementing them on a pilot project, our team began redesigning communication
templates on other projects within our overall service."
The Business
Communication
Advantage
www.communiskills.com
Skills you will master
Writing opening paragraphs that serve as executive summaries for the rest of the
message
Using four visual design tools to win the reader’s 3 moments of truth: skim, scan, and
word for word
Composing logical, evidence-based persuasive arguments, and
Writing concisely so you can communicate complete messages that fit on the single
cell phone screen on which so many business readers now access their messages
Your organization can accrue the same
benefits by enrolling in the Business
Communication program
Sign up today at
• https://thomas-school-76f2.thinkific.com/courses/email

More Related Content

Similar to value of effective business writing.pptx

Mb0039 business communication
Mb0039   business communicationMb0039   business communication
Mb0039 business communicationsmumbahelp
 
Brainfuse Provider Response FormWelcome to the Writing Lab!.docx
Brainfuse Provider Response FormWelcome to the Writing Lab!.docxBrainfuse Provider Response FormWelcome to the Writing Lab!.docx
Brainfuse Provider Response FormWelcome to the Writing Lab!.docxjackiewalcutt
 
COM 295 RANK Remember Education--com295rank.com
COM 295 RANK Remember Education--com295rank.comCOM 295 RANK Remember Education--com295rank.com
COM 295 RANK Remember Education--com295rank.comchrysanthemu13
 
COM 295 RANK Introduction Education--com295rank.com
COM 295 RANK Introduction Education--com295rank.comCOM 295 RANK Introduction Education--com295rank.com
COM 295 RANK Introduction Education--com295rank.comagathachristie265
 
COM 295 STUDY Introduction Education--com295study.com
COM 295 STUDY Introduction Education--com295study.comCOM 295 STUDY Introduction Education--com295study.com
COM 295 STUDY Introduction Education--com295study.comkopiko204
 
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docx
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxWk 5 Individual Preparing for Working in TeamsTop of FormBott.docx
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxhelzerpatrina
 
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docxfelicidaddinwoodie
 
Role of Business Communication
Role of Business CommunicationRole of Business Communication
Role of Business CommunicationMihaela Florentina
 
COM 295 STUDY Education Planning--com295study.com
COM 295 STUDY Education Planning--com295study.comCOM 295 STUDY Education Planning--com295study.com
COM 295 STUDY Education Planning--com295study.comPSiddhar
 
Three step writing process
Three step writing processThree step writing process
Three step writing processSaad Malik
 
Mastering team skills
Mastering team skills Mastering team skills
Mastering team skills malik waheed
 
English Communication (AEC-01).pdf
English Communication (AEC-01).pdfEnglish Communication (AEC-01).pdf
English Communication (AEC-01).pdfssuserf7cd2b
 
Optimizing Your Broadcast Communications
Optimizing Your Broadcast CommunicationsOptimizing Your Broadcast Communications
Optimizing Your Broadcast CommunicationsPaula Cassin
 
Management Communication.pdf
Management Communication.pdfManagement Communication.pdf
Management Communication.pdfFlavioDonatello2
 
Avoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyAvoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyVing
 
Working Through Conflict and Negotiation.pdf
Working Through Conflict and Negotiation.pdfWorking Through Conflict and Negotiation.pdf
Working Through Conflict and Negotiation.pdfstirlingvwriters
 

Similar to value of effective business writing.pptx (20)

Mb0039 business communication
Mb0039   business communicationMb0039   business communication
Mb0039 business communication
 
Brainfuse Provider Response FormWelcome to the Writing Lab!.docx
Brainfuse Provider Response FormWelcome to the Writing Lab!.docxBrainfuse Provider Response FormWelcome to the Writing Lab!.docx
Brainfuse Provider Response FormWelcome to the Writing Lab!.docx
 
COM 295 RANK Remember Education--com295rank.com
COM 295 RANK Remember Education--com295rank.comCOM 295 RANK Remember Education--com295rank.com
COM 295 RANK Remember Education--com295rank.com
 
COM 295 RANK Introduction Education--com295rank.com
COM 295 RANK Introduction Education--com295rank.comCOM 295 RANK Introduction Education--com295rank.com
COM 295 RANK Introduction Education--com295rank.com
 
COM 295 STUDY Introduction Education--com295study.com
COM 295 STUDY Introduction Education--com295study.comCOM 295 STUDY Introduction Education--com295study.com
COM 295 STUDY Introduction Education--com295study.com
 
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docx
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxWk 5 Individual Preparing for Working in TeamsTop of FormBott.docx
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docx
 
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx
1Please write 1-2 page answer to Exercise #2, Chapter Analyz.docx
 
Role of Business Communication
Role of Business CommunicationRole of Business Communication
Role of Business Communication
 
COM 295 STUDY Education Planning--com295study.com
COM 295 STUDY Education Planning--com295study.comCOM 295 STUDY Education Planning--com295study.com
COM 295 STUDY Education Planning--com295study.com
 
Three step writing process
Three step writing processThree step writing process
Three step writing process
 
Mastering team skills
Mastering team skills Mastering team skills
Mastering team skills
 
AK4110_02_154446.pptx
AK4110_02_154446.pptxAK4110_02_154446.pptx
AK4110_02_154446.pptx
 
English Communication (AEC-01).pdf
English Communication (AEC-01).pdfEnglish Communication (AEC-01).pdf
English Communication (AEC-01).pdf
 
Optimizing Your Broadcast Communications
Optimizing Your Broadcast CommunicationsOptimizing Your Broadcast Communications
Optimizing Your Broadcast Communications
 
The Means of Communication
The Means of CommunicationThe Means of Communication
The Means of Communication
 
Management Communication.pdf
Management Communication.pdfManagement Communication.pdf
Management Communication.pdf
 
Unit 3 bc
Unit 3  bcUnit 3  bc
Unit 3 bc
 
Avoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyAvoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategy
 
Business communication assignment
Business communication assignmentBusiness communication assignment
Business communication assignment
 
Working Through Conflict and Negotiation.pdf
Working Through Conflict and Negotiation.pdfWorking Through Conflict and Negotiation.pdf
Working Through Conflict and Negotiation.pdf
 

More from Tom Clark

chapgpt slides.pptx
chapgpt slides.pptxchapgpt slides.pptx
chapgpt slides.pptxTom Clark
 
Text message ppts
Text message pptsText message ppts
Text message pptsTom Clark
 
Business communication etiquette for young realtors workshop.ppt revised 4 16 18
Business communication etiquette for young realtors workshop.ppt revised 4 16 18Business communication etiquette for young realtors workshop.ppt revised 4 16 18
Business communication etiquette for young realtors workshop.ppt revised 4 16 18Tom Clark
 
Mrs Cratchit Ppt
Mrs Cratchit PptMrs Cratchit Ppt
Mrs Cratchit PptTom Clark
 
uUpdated business communication etiquette slides
uUpdated business communication etiquette slidesuUpdated business communication etiquette slides
uUpdated business communication etiquette slidesTom Clark
 
Business Etiquette Powerpoint Slides
Business Etiquette Powerpoint SlidesBusiness Etiquette Powerpoint Slides
Business Etiquette Powerpoint SlidesTom Clark
 

More from Tom Clark (6)

chapgpt slides.pptx
chapgpt slides.pptxchapgpt slides.pptx
chapgpt slides.pptx
 
Text message ppts
Text message pptsText message ppts
Text message ppts
 
Business communication etiquette for young realtors workshop.ppt revised 4 16 18
Business communication etiquette for young realtors workshop.ppt revised 4 16 18Business communication etiquette for young realtors workshop.ppt revised 4 16 18
Business communication etiquette for young realtors workshop.ppt revised 4 16 18
 
Mrs Cratchit Ppt
Mrs Cratchit PptMrs Cratchit Ppt
Mrs Cratchit Ppt
 
uUpdated business communication etiquette slides
uUpdated business communication etiquette slidesuUpdated business communication etiquette slides
uUpdated business communication etiquette slides
 
Business Etiquette Powerpoint Slides
Business Etiquette Powerpoint SlidesBusiness Etiquette Powerpoint Slides
Business Etiquette Powerpoint Slides
 

Recently uploaded

بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfبروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfomnme1
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxSaksham Gupta
 
Potato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdfPotato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdfhostl9518
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Associationseri bangash
 
What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...AnaBeatriz125525
 
NewBase 24 May 2024 Energy News issue - 1727 by Khaled Al Awadi_compresse...
NewBase   24 May  2024  Energy News issue - 1727 by Khaled Al Awadi_compresse...NewBase   24 May  2024  Energy News issue - 1727 by Khaled Al Awadi_compresse...
NewBase 24 May 2024 Energy News issue - 1727 by Khaled Al Awadi_compresse...Khaled Al Awadi
 
Engagement Rings vs Promise Rings | Detailed Guide
Engagement Rings vs Promise Rings | Detailed GuideEngagement Rings vs Promise Rings | Detailed Guide
Engagement Rings vs Promise Rings | Detailed GuideCharleston Alexander
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowMiriam Robeson
 
Hyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings releaseHyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings releaseirhcs
 
New Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9loNew Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9logalbokkahewagenitash
 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product DiscoveryDesmond Leo
 
The Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdfThe Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdfinsightssuccess2
 
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...Björn Rohles
 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxSymbio Agency Ltd
 
A Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob BadgettA Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob BadgettJacobBadgett
 
Pitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deckPitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deckHajeJanKamps
 
Falcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small BusinessesFalcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small BusinessesFalcon investment
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptxrdishurana
 
Event Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridEvent Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridHolger Mueller
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Alejandro Cremades
 

Recently uploaded (20)

بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfبروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
 
Potato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdfPotato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdf
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
 
What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...
 
NewBase 24 May 2024 Energy News issue - 1727 by Khaled Al Awadi_compresse...
NewBase   24 May  2024  Energy News issue - 1727 by Khaled Al Awadi_compresse...NewBase   24 May  2024  Energy News issue - 1727 by Khaled Al Awadi_compresse...
NewBase 24 May 2024 Energy News issue - 1727 by Khaled Al Awadi_compresse...
 
Engagement Rings vs Promise Rings | Detailed Guide
Engagement Rings vs Promise Rings | Detailed GuideEngagement Rings vs Promise Rings | Detailed Guide
Engagement Rings vs Promise Rings | Detailed Guide
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
 
Hyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings releaseHyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings release
 
New Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9loNew Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9lo
 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
 
The Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdfThe Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdf
 
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptx
 
A Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob BadgettA Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob Badgett
 
Pitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deckPitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deck
 
Falcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small BusinessesFalcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small Businesses
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
 
Event Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridEvent Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybrid
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)
 

value of effective business writing.pptx

  • 2. Dr Thomas Clark President of CommuniSkills has been a writing and oral communication consultant for a wide variety of businesses including Procter & Gamble, where he has led over 500 business communication workshops He has also taught workshops for other Fortune 500 companies, including General Electric, Microsoft, Nestle, AK Steel, General Cable, Mars Petcare and Kellogg He earned his doctorate at Indiana University and has published three books on business communication, including Career Strategies and Power Communication
  • 3. What Executives Say About the Value of Good Business Writing If you want to run the show someday and run it well, you had better learn to think, write and speak, in that order—clearly, forcefully, and concisely. All important projects ultimately move forward on paper. Clear concise messages shorten the cycle of submission, consideration, decision and action. They get more action—faster. Writing adds clarity to one’s thinking. It can be much more precise than oral communication, and it can be shared with more people in different places Given that memories are faulty and people change, clear written records are vital. Poorly prepared messages carry an air of insult to the reader.
  • 4. Testimony to the Program’s Effectiveness Upon rewriting our contractors' communication templates based on Dr. Clark’s training: * Response time from stakeholders on feedback requests reduced by more than 80%. * Feedback quality improved so that the first response was routinely actionable. * Typical request approval cycles shrunk to 3 days, vs. 10+ previously. The improvements were so immediate and dramatic that within a week of implementing them on a pilot project, our team began redesigning communication templates on other projects within our overall service."
  • 6. Skills you will master Writing opening paragraphs that serve as executive summaries for the rest of the message Using four visual design tools to win the reader’s 3 moments of truth: skim, scan, and word for word Composing logical, evidence-based persuasive arguments, and Writing concisely so you can communicate complete messages that fit on the single cell phone screen on which so many business readers now access their messages
  • 7. Your organization can accrue the same benefits by enrolling in the Business Communication program Sign up today at • https://thomas-school-76f2.thinkific.com/courses/email