This document discusses the various means of communication used in the workplace. It describes 7 main means: 1) one-to-one contact, 2) group meetings, 3) the written word, 4) the phone, 5) formal interviews, 6) the grapevine, and 7) email and the internet. Each method is described in 1-2 paragraphs outlining its purpose and effective use in workplace communications. The document emphasizes understanding each communication method and having the skills to use various means effectively.