This document provides an overview of a Business Communication course, including learning objectives, topics to be covered, reference materials, and meeting plans. Specifically, the course aims to help students develop effective written and oral communication skills for professional settings. Key topics include understanding the communication process, planning and designing business messages, writing different types of business documents and reports, developing presentations, and applying communication skills such as interviewing. Reference books include the 6th edition of Business Communication Essentials by Bovee and Thill. The course will involve lectures, activities, a midterm exam and final exam.
This document outlines a business communication course, describing how it will teach students to design effective written and oral messages using a communication model, with a focus on persuasive communication techniques, and will include practice drafting business documents and delivering presentations. Key topics covered include defining communication and its importance in business, explaining the communication process and how social media are changing it, and describing what it means to communicate professionally in a business context.
This course presents communication as a critical component for success in the workplace. Students will learn to design effective written and oral messages by identifying objectives, analyzing audiences, choosing information, and determining the best format and channel. The course emphasizes elements of persuasive communication such as designing messages for diverse audiences and presenting information credibly. Students will practice writing clear business documents and deliver a presentation using visual aids to make a persuasive argument.
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxhelzerpatrina
Wk 5 Individual: Preparing for Working in Teams
Top of Form
Bottom of Form
Assignment Content
1.
Top of Form
Collaboration is everywhere, especially in the health care industry. It is important to learn how to work and communicate in a collaborative environment. As you progress through your program, you will experience learning teams in your courses. Learning teams provide you with valuable experiences that will prepare you for working collaboratively in the health care industry.
Navigate to the University Library homepage.
Locate the Learning Team Toolkit on the upper right side of the homepage.
Create a 7- to 10-slide Microsoft® PowerPoint® presentation that identifies the Learning Team resources provided by the University and the importance of working effectively in a team. A presentation format has been provided for this assignment; however, you may choose to format your presentation in another professional manner.
Include the following in your presentation:
Slide One: Title Slide
· Title of presentation
· Your name
· Course abbreviation and course number
· Due date
· Your facilitator’s name
Slide Two: Introduction
· Describe what the Learning Team Toolkit is.
· Provide screenshots of the Learning TeamToolkit.
Slides Three and Four: Review the Learning Team Charter
· Explain the importance of the Learning Team Charter.
· Why is it created?
· Why is it important in collaborative environments?
· How can it be used during team conflicts?
· Why is it important to communicate with your faculty?
Slides Five and Six: Review the Learning Team Evaluation
· Explain the importance of the Learning Team Evaluation form.
· Why is it important to rate the members of your team?
· Why is it important that your faculty know how you would rate your team members?
Slide Seven: Learning Team Toolkit Resources
· Explain the resources available in the LearningTeam Toolkit.
Slide Eight: Importance of Team Work
· Explain the importance of team work in education and the workplace.
· Identify some strategies you would use when working in a team.
· Identify effective communication you would use when working in a team.
Slide Nine: References
· Cite 3 peer-reviewed, scholarly, or similar references.
· Format your references according to APA guidelines.
Note: Speaker notes are to be provided for each slide. Refer to the “Tutorial: Adding Speaker Notes to Microsoft® PowerPoint® Presentations” document for more information on how to add speaker notes to your presentation.
Note: The University’s Center for Writing Excellence provides samples of different deliverables. Under Samples, you will find a sample Microsoft® PowerPoint® presentation to use as a reference while creating your presentation.
Cite 3 peer-reviewed, scholarly, or similar references to support your presentation.
Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.
Submit your assignment.
Bottom of Form
INFO FROM THE BOOK ...
Professional communication in today's digital world requires new skills. Effective communication strengthens connections between a company and its stakeholders. To communicate professionally, focus on making messages practical, factual, concise, clear, and persuasive. Communication barriers like noise and competing messages can disrupt messages, so consider audience expectations to increase understanding.
Mastering the Art of Business Communication A Comprehensive Guide.pdfMr. Business Magazine
In the fast-paced world of business, effective communication is the key to success. Whether you’re interacting with clients, colleagues, or stakeholders, mastering the art of business communication is crucial for fostering positive relationships and achieving organizational goals.
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
The document discusses interpersonal communication in formal organizational relationships. It defines interpersonal communication and notes that effective communication is important for organizational efficiency and teamwork. It outlines common elements of interpersonal communication like sender, receiver, message, feedback, and barriers. It also discusses important skills for organizational communication like problem solving, listening, assertiveness, and negotiation. Finally, it provides tips for improving interpersonal communication in an organization, such as planning, understanding your audience, self-evaluation, and managing expectations.
8 Effective Tips to Improve Business Communication Skills.pdfClosecall
Effective business communication skills are strong pillars of any successful business organisation, as they help with the seamless execution of both major and minor business tasks.
This document outlines a business communication course, describing how it will teach students to design effective written and oral messages using a communication model, with a focus on persuasive communication techniques, and will include practice drafting business documents and delivering presentations. Key topics covered include defining communication and its importance in business, explaining the communication process and how social media are changing it, and describing what it means to communicate professionally in a business context.
This course presents communication as a critical component for success in the workplace. Students will learn to design effective written and oral messages by identifying objectives, analyzing audiences, choosing information, and determining the best format and channel. The course emphasizes elements of persuasive communication such as designing messages for diverse audiences and presenting information credibly. Students will practice writing clear business documents and deliver a presentation using visual aids to make a persuasive argument.
Wk 5 Individual Preparing for Working in TeamsTop of FormBott.docxhelzerpatrina
Wk 5 Individual: Preparing for Working in Teams
Top of Form
Bottom of Form
Assignment Content
1.
Top of Form
Collaboration is everywhere, especially in the health care industry. It is important to learn how to work and communicate in a collaborative environment. As you progress through your program, you will experience learning teams in your courses. Learning teams provide you with valuable experiences that will prepare you for working collaboratively in the health care industry.
Navigate to the University Library homepage.
Locate the Learning Team Toolkit on the upper right side of the homepage.
Create a 7- to 10-slide Microsoft® PowerPoint® presentation that identifies the Learning Team resources provided by the University and the importance of working effectively in a team. A presentation format has been provided for this assignment; however, you may choose to format your presentation in another professional manner.
Include the following in your presentation:
Slide One: Title Slide
· Title of presentation
· Your name
· Course abbreviation and course number
· Due date
· Your facilitator’s name
Slide Two: Introduction
· Describe what the Learning Team Toolkit is.
· Provide screenshots of the Learning TeamToolkit.
Slides Three and Four: Review the Learning Team Charter
· Explain the importance of the Learning Team Charter.
· Why is it created?
· Why is it important in collaborative environments?
· How can it be used during team conflicts?
· Why is it important to communicate with your faculty?
Slides Five and Six: Review the Learning Team Evaluation
· Explain the importance of the Learning Team Evaluation form.
· Why is it important to rate the members of your team?
· Why is it important that your faculty know how you would rate your team members?
Slide Seven: Learning Team Toolkit Resources
· Explain the resources available in the LearningTeam Toolkit.
Slide Eight: Importance of Team Work
· Explain the importance of team work in education and the workplace.
· Identify some strategies you would use when working in a team.
· Identify effective communication you would use when working in a team.
Slide Nine: References
· Cite 3 peer-reviewed, scholarly, or similar references.
· Format your references according to APA guidelines.
Note: Speaker notes are to be provided for each slide. Refer to the “Tutorial: Adding Speaker Notes to Microsoft® PowerPoint® Presentations” document for more information on how to add speaker notes to your presentation.
Note: The University’s Center for Writing Excellence provides samples of different deliverables. Under Samples, you will find a sample Microsoft® PowerPoint® presentation to use as a reference while creating your presentation.
Cite 3 peer-reviewed, scholarly, or similar references to support your presentation.
Format your assignment according to APA guidelines. Include a title slide, detailed speaker notes, and a reference slide.
Submit your assignment.
Bottom of Form
INFO FROM THE BOOK ...
Professional communication in today's digital world requires new skills. Effective communication strengthens connections between a company and its stakeholders. To communicate professionally, focus on making messages practical, factual, concise, clear, and persuasive. Communication barriers like noise and competing messages can disrupt messages, so consider audience expectations to increase understanding.
Mastering the Art of Business Communication A Comprehensive Guide.pdfMr. Business Magazine
In the fast-paced world of business, effective communication is the key to success. Whether you’re interacting with clients, colleagues, or stakeholders, mastering the art of business communication is crucial for fostering positive relationships and achieving organizational goals.
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
The document discusses interpersonal communication in formal organizational relationships. It defines interpersonal communication and notes that effective communication is important for organizational efficiency and teamwork. It outlines common elements of interpersonal communication like sender, receiver, message, feedback, and barriers. It also discusses important skills for organizational communication like problem solving, listening, assertiveness, and negotiation. Finally, it provides tips for improving interpersonal communication in an organization, such as planning, understanding your audience, self-evaluation, and managing expectations.
8 Effective Tips to Improve Business Communication Skills.pdfClosecall
Effective business communication skills are strong pillars of any successful business organisation, as they help with the seamless execution of both major and minor business tasks.
This document provides an overview and best practices for business writing and communication. It covers effective and ethical business communication, professionalism in the workplace, intercultural business communication, writing tips, using electronic messages and digital media, conveying positive and negative messages, business presentations, and creating business reports, plans and proposals. The document offers guidance on communicating respectfully, being honest and sensitive to differences, and properly using various communication channels like phone, email, and social media.
The document discusses effective communication in diverse workplaces. It explains that effective communication is key to success in multicultural organizations as it allows people from different backgrounds to understand each other. The document outlines 4 modules on understanding communication, different communication methods, factors that influence effectiveness, and assessing communication skills. It emphasizes developing skills like active listening, managing assumptions, and overcoming barriers to ensure clear understanding between all employees.
This document provides an overview of effective business communication. It discusses the importance of communication skills for managers and identifies key learning outcomes around communicating in business. Some main points covered include the seven principles of effective business writing, understanding audience and purpose, the social communication model, differences between verbal and nonverbal communication, guidelines for ethical communication, and tools for staying connected with colleagues and customers in the digital age.
Management CommunicationManagement Communication .docxinfantsuk
Management Communication
Management Communication 11
1. Explain effective communication norms in a business setting
The idea that people need to have feedback, appreciation and information is a good basis for understanding how and why excellent business communication is important and compelling for success. In fact, not only do they need it for appreciation, they need it to continue to be effective and be successful. If we do not give feedback and communicate we will lose our influence and cut into creating successful results. Some of the basic business communication norms include responding to business needs. These needs include returning phone calls, following up on a request, listening intently, appreciative communication, and clear communications with details and directions, doing what you say you will do, remembering what is important to them, and valuing what is most important to them (Thompson, 2009).
Our communication styles and methods are being stretched to the limit by email, technology, lack of time and demands on our ability to do so much in our days.
Email – not only should you be returning emails in a timely way, but you need to set the context each and every time of why the email is important and what information it is that you want to deliver.
Cell phones – the ring tones that are available now are fun outside of the office, networking situations, client lunches, etc. Put them on vibrate or shut them off. Take and make calls when you are with people sparingly. Most people are not interested in listening to your conversations no matter how stimulating you think they might be.
Returning phone calls –Whether you think you have time to return the call or not, find out what people need, make sure you are clear on whether you can help them or not and then get back to your own work. People who return phone calls are trusted and respected. You do not need to make the calls long.
Handshake, body language and eye contact – ask a friend to shake hands with you and then ask them to give you feedback. Firm is good. Learn to look at a person when they
are speaking. A good part of our non verbal communication is our body – watch what your body is saying about you.
Business cards – get one and have them with you at ALL times. Do include an address, email and phone number. Name and what you do – a title is very good. If your company does not provide a business card, get one for yourself anyway.
2. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Role of Interpersonal Communication
Interpersonal communication plays a vital role in the business organization, is essence without communication one can't think of the existence of organization in real world. Followings are t ...
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace involves behaving respectfully through written, verbal, visual, and electronic communication by respecting others, being honest, adhering to company policies, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not offend others. It is dependent on clear, efficient, and honest messaging. Professionalism in communication encompasses written, verbal, visual, and electronic interactions that respect others, adhere to company conduct policies, and are cognizant of time and resources. Intercultural communication requires acknowledging differences to find common ground and universal understanding.
Business Communication and its important.pptxneekmz1996
This document discusses effective business communication. It covers key topics like the importance of business communication for presenting ideas, making plans and agreements, and more. It defines communication and its principles, like clarity and feedback. It discusses internal and external communication channels and flows in an organization. Effective communication is important for information sharing, problem solving, and building relationships. The document outlines several components of communication including context, sender, message, medium, receiver, and feedback. It also discusses nonverbal communication factors like appearance, body language, and paralanguage.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences and adjusts approaches accordingly to find common ground and respect diverse values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.
Effective communication is crucial in today's business environment. Modern organizations are flatter with more diverse workforces collaborating in teams. This requires communication to build trust, promote understanding, empower and motivate employees. Communication skills are essential for managers, who spend 75-80% of their time communicating. Communication provides the critical link between organizational functions. It flows downward, upward and horizontally to exchange information, increase job satisfaction and productivity. Both formal and informal communication networks are important. Characteristics of effective communication include providing practical, concise, fact-based information while clarifying expectations. Feedback is also essential for effective communication.
The document discusses the importance of communication for entrepreneurs. Effective communication is crucial for establishing businesses, sharing information, coordinating activities, and achieving goals. Communication allows entrepreneurs to connect with employees, market their business, and pitch sales. To communicate successfully, entrepreneurs should clarify ideas, use simple language, and consider feedback. Developing listening skills and using communication technologies also helps entrepreneurs achieve effective communication.
This document discusses the importance and process of communication in business. It makes three key points:
1. Communication is essential for businesses to function effectively as it allows for coordination between departments, clarity on goals and tasks, and ultimately higher profits. A lack of communication would severely hamper a business.
2. The objectives of business communication include informing employees, persuading stakeholders, educating staff, training workers, motivating teams, integrating divisions, building relationships, and entertaining to relieve stress.
3. The basic process of human communication involves a sender encoding a message and transmitting it through a channel to a receiver who decodes and responds. Feedback from the receiver back to the sender can clarify or confirm the message was
Demystify clear, concise, & impactful business communication in today's workplace. Explore essential elements, navigate challenges, & discover strategies for success. From active listening to leveraging tech, empower your team to collaborate, build trust, & achieve goals.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
This document provides an overview and best practices for business writing and communication. It covers effective and ethical business communication, professionalism in the workplace, intercultural business communication, writing tips, using electronic messages and digital media, conveying positive and negative messages, business presentations, and creating business reports, plans and proposals. The document offers guidance on communicating respectfully, being honest and sensitive to differences, and properly using various communication channels like phone, email, and social media.
The document discusses effective communication in diverse workplaces. It explains that effective communication is key to success in multicultural organizations as it allows people from different backgrounds to understand each other. The document outlines 4 modules on understanding communication, different communication methods, factors that influence effectiveness, and assessing communication skills. It emphasizes developing skills like active listening, managing assumptions, and overcoming barriers to ensure clear understanding between all employees.
This document provides an overview of effective business communication. It discusses the importance of communication skills for managers and identifies key learning outcomes around communicating in business. Some main points covered include the seven principles of effective business writing, understanding audience and purpose, the social communication model, differences between verbal and nonverbal communication, guidelines for ethical communication, and tools for staying connected with colleagues and customers in the digital age.
Management CommunicationManagement Communication .docxinfantsuk
Management Communication
Management Communication 11
1. Explain effective communication norms in a business setting
The idea that people need to have feedback, appreciation and information is a good basis for understanding how and why excellent business communication is important and compelling for success. In fact, not only do they need it for appreciation, they need it to continue to be effective and be successful. If we do not give feedback and communicate we will lose our influence and cut into creating successful results. Some of the basic business communication norms include responding to business needs. These needs include returning phone calls, following up on a request, listening intently, appreciative communication, and clear communications with details and directions, doing what you say you will do, remembering what is important to them, and valuing what is most important to them (Thompson, 2009).
Our communication styles and methods are being stretched to the limit by email, technology, lack of time and demands on our ability to do so much in our days.
Email – not only should you be returning emails in a timely way, but you need to set the context each and every time of why the email is important and what information it is that you want to deliver.
Cell phones – the ring tones that are available now are fun outside of the office, networking situations, client lunches, etc. Put them on vibrate or shut them off. Take and make calls when you are with people sparingly. Most people are not interested in listening to your conversations no matter how stimulating you think they might be.
Returning phone calls –Whether you think you have time to return the call or not, find out what people need, make sure you are clear on whether you can help them or not and then get back to your own work. People who return phone calls are trusted and respected. You do not need to make the calls long.
Handshake, body language and eye contact – ask a friend to shake hands with you and then ask them to give you feedback. Firm is good. Learn to look at a person when they
are speaking. A good part of our non verbal communication is our body – watch what your body is saying about you.
Business cards – get one and have them with you at ALL times. Do include an address, email and phone number. Name and what you do – a title is very good. If your company does not provide a business card, get one for yourself anyway.
2. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Role of Interpersonal Communication
Interpersonal communication plays a vital role in the business organization, is essence without communication one can't think of the existence of organization in real world. Followings are t ...
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace involves behaving respectfully through written, verbal, visual, and electronic communication by respecting others, being honest, adhering to company policies, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not offend others. It is dependent on clear, efficient, and honest messaging. Professionalism in communication encompasses written, verbal, visual, and electronic interactions that respect others, adhere to company conduct policies, and are cognizant of time and resources. Intercultural communication requires acknowledging differences to find common ground and universal understanding.
Business Communication and its important.pptxneekmz1996
This document discusses effective business communication. It covers key topics like the importance of business communication for presenting ideas, making plans and agreements, and more. It defines communication and its principles, like clarity and feedback. It discusses internal and external communication channels and flows in an organization. Effective communication is important for information sharing, problem solving, and building relationships. The document outlines several components of communication including context, sender, message, medium, receiver, and feedback. It also discusses nonverbal communication factors like appearance, body language, and paralanguage.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences and adjusts approaches accordingly to find common ground and respect diverse values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.
Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.
Effective communication is crucial in today's business environment. Modern organizations are flatter with more diverse workforces collaborating in teams. This requires communication to build trust, promote understanding, empower and motivate employees. Communication skills are essential for managers, who spend 75-80% of their time communicating. Communication provides the critical link between organizational functions. It flows downward, upward and horizontally to exchange information, increase job satisfaction and productivity. Both formal and informal communication networks are important. Characteristics of effective communication include providing practical, concise, fact-based information while clarifying expectations. Feedback is also essential for effective communication.
The document discusses the importance of communication for entrepreneurs. Effective communication is crucial for establishing businesses, sharing information, coordinating activities, and achieving goals. Communication allows entrepreneurs to connect with employees, market their business, and pitch sales. To communicate successfully, entrepreneurs should clarify ideas, use simple language, and consider feedback. Developing listening skills and using communication technologies also helps entrepreneurs achieve effective communication.
This document discusses the importance and process of communication in business. It makes three key points:
1. Communication is essential for businesses to function effectively as it allows for coordination between departments, clarity on goals and tasks, and ultimately higher profits. A lack of communication would severely hamper a business.
2. The objectives of business communication include informing employees, persuading stakeholders, educating staff, training workers, motivating teams, integrating divisions, building relationships, and entertaining to relieve stress.
3. The basic process of human communication involves a sender encoding a message and transmitting it through a channel to a receiver who decodes and responds. Feedback from the receiver back to the sender can clarify or confirm the message was
Demystify clear, concise, & impactful business communication in today's workplace. Explore essential elements, navigate challenges, & discover strategies for success. From active listening to leveraging tech, empower your team to collaborate, build trust, & achieve goals.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
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1. BUSINESS
COMMUNICATION
EAK S-1 International Class (3 SKS)
Even Semester 2019/2020
Estu Mahanani, SP., MM
NIDN. 0313047902
Reference:
Bovee & Thill, 2014, Business Communication Essensials, a skills- based approach, pearson education, 6e, Inc (BT)
etc
Compilation of Teaching Material from STEI
2. BUSINESS COMMUNICATION DESCRIPTION
*This course presents communication as a critical component for success in
the workplace. In this class, you will develop a foundation for designing
effective messages, both written and oral, from concept to delivery.
*You will use a communication model to identify objectives, analyze
audiences, choose information, and create the most effective arrangement
and channel for that message.
*Particularly, the course emphasizes elements of persuasive communication:
how to design messages for diverse and possibly resistant audiences and how
to present that information in a credible and convincing way.
3. BUSINESS COMMUNICATION DESCRIPTION
• Specifically, you will practice drafting and editing clear, precise,
and readable written business documents as well as learn to
design documents to make information easily accessible to a busy,
executive-level reader.
• In addition, you will develop and deliver an individual
presentation, using appropriate and effective visual support, in
which you present a persuasive argument that demonstrates
relevance and benefits to an audience at different levels of
expertise or interest.
4. Pertemuan Bahan Kajian Referensi
1 Understanding Business Communication in Today’s
Workplace
BT ch 1
Understanding Business Communication in Today’s
Workplace
BT ch 2
2 Planning Business Messages (TITTA) BT ch 3
3 Writing Business Messages (ABED) BT ch 4
4 Completing Business Messages (SELYA ) BT ch 5
5 Crafting Messages for Electronic Media ( NOLA ) BT ch 6
Writing Routine and Positive Messages ( ANNISA ) BT ch 7
8 MID TERM TEST
RENCANA PEMBELAJARAN SEMESTER : BUSINESS COMMUNICATION
5. Pertemuan Bahan Kajian Referensi
9 Writing Persuasive Messages ( NABILAH ) BT ch 8
10 Understanding and Planning Reports and Proposals
(INDRI)
BT ch 9
11 Writing and Completing Reports and Proposals (AUREL ) BT ch 10
12 Developing Oral and Online Presentations (RINI) BT ch 11
13 Building Careers and Writing Résumés ( ENDANG) BT ch 12
14 Writing Resume (FINAL EXAM)
15 Applying and Interviewing for Employment BT ch 13
16 Interviewing Role
17 FINAL EXAM
RENCANA PEMBELAJARAN SEMESTER : BUSINESS COMMUNICATION
6. DAFTAR REFERENSI
1) Bovee & Thill, 2014, Business Communication Essensials, a skills- based approach,
pearson education, 6e, Inc (BT)
2) Ewald and Burnett, Business Communication, Prentice Hall International, Inc.
Latest Edition. (EB)
3). Taylor,S (2009). Communication for Business: A Practical Approach. 4th Ed. New
Delhi: Prentice-Hall. (T)
4). Essentials of Business Communication, 8th Ed., 2010; Mary Ellen Guffey;
Southwestern Cengage
Learning ISBN: 978-
8. LEARNING OBJECTIVES :
1. Define communication and explain the importance of effective business
communication.
2. Explain what it means to communicate as a professional in a business context.
3. Describe the communication process model and explain how social media are
changing the nature of business communication.
4. Define ethics, explain the difference between an ethical dilemma and an
ethical lapse, and list six guidelines for making ethical communication choices.
5. Explain how cultural diversity affects business communication anddescribe
the steps you can take to communicate more effectivelyacross cultural
boundaries.
6. List four general guidelines for using communication technology effectively.
9.
10.
11.
12. LO 1 Define communication and explain the importance of effective business communication.
Communication is the process of transferring information and meaning
between senders and receivers, using one or more written, oral, visual,
or electronic media.
The essence of communication is sharing—providing data,
information, insights, and inspiration in an exchange that benefits both
you and the people with whom you are communicating.
No matter what career path you pursue communication skills will be
essential to your success at every stage. You can have the greatest ideas
in the world but they're no good to your company or your career if you
can't express them clearly and persuasively.
13. Aside from the personal benefits communication should be important to you because it
is important to your company, effective communication helps businesses and
numerous ways it provides:
• Closer ties with important communities in the marketplace
• Opportunities to influence conversations, perceptions, and trends
• Increased productivity and faster problem solving
• Better financial results and higher return for investors
• Earlier warning of potential problems, from rising business costs to critical safety
issues
• Stronger decision making based on timely, reliable information
• Clearer and more persuasive marketing messages
• Greater employee engagement with their work, leading to higher employee
satisfaction and lower employee turnover
14. Effective communication strengthens the connections between a company and all of its
stakeholders, those groups affected in some way by the company's actions: customers,
employees, shareholders, suppliers, neighbors, the community, the nation and the world as
a whole
To make your communication efforts as effective as possible focus on making them
practical, factual, concise, clear, and persuasive so:
• provide practical information
• give facts rather than vague impressions
• present information concise, efficient manner
• clarify expectations and responsibilities
• offer compelling persuasive arguments and recommendations
15. LO 2 :Explain what it means to communicate as a professional in a business context.
A good place to start to consider what it means to be a professional.
Professionalism is the quality of performing at a high level and
conducting oneself with purpose and pride. It means doing more than
putting in the hours and collecting a paycheck true professionals go
beyond minimum expectations and commit to making meaningful
contributions.
Professionalism can be broken down into six distinct traits: striving to
excel, being dependable and accountable, being a team player,
demonstrating a sense of etiquette making ethical decisions, and
maintaining a positive outlook.
16. Given the importance of communication in business, employers expect you
to be competent at a wide range of communication tasks, these include:
• organizing ideas and information logically and completely
• expressing yourself coherently and persuasively in a variety of media
• building persuasive arguments to gain acceptance for important ideas
• evaluating data and information critically to know what you can and
cannot
• trust actively listening to others
• communicating effectively with people from diverse backgrounds and
experiences
• using communication technologies effectively and efficiently
17. • following accepted standards of grammar spelling and other aspects of
high quality writing and speaking
• adapting your message and communication styles to specific audiences
and situations
• communicating in a civilized manner that reflects contemporary
expectations of business etiquette
• communicating ethically even when choices aren't crystal clear
• respecting the confidentiality of private company information
• following applicable laws and regulations
• managing your time wisely and using resources efficiently
18. Every company has a unique communication system that connects people within
the organization and connects the organization to the outside world. The system
in this broad sense is a complex combination of communication channels such as
the internet and department meetings, company policies organizational structure
and personal relationships.
To succeed in a job you need to figure out how your company's system operates
and how to use it to gather information you need and to share information you
want others to have.
Successful business professionals take an audience centered approach for their
communication meaning that they focus on understanding and meeting the
needs of the readers and listeners Providing the information your audiences need
is obviously an important part of this approach, but it also involves such elements
as your ability to listen your style of writing and speaking and your ability to
maintain positive working relationships.
19. Even with the best intentions communication efforts can fail. Messages can get lost
or simply ignored the. The receiver of a message can interpret it in ways the sender
never imagined. Many variations of the communication process model exist but
these eight steps provide a practical overview :
The sender has an idea
The sender encodes the ideas as s message
The sender produces the message in a transmittable medium
the sender transmits the message through a channel
the audience receives the message
the receiver decodes the message
the receiver responds to the message
the receiver provides feedback
LO 3 : Describe the communication process model, and explain how social media are
changing the nature of business communication.
20.
21. The basic communication model presented in your book illustrates how
a single idea moves for one sender to one receiver. In a larger sense it
also helps represent the traditional nature of much business
communication, which was primarily defined by publishing or
broadcasting mindset.
However in recent years a variety of technologies enabled and inspired a
new approach to business communication. In contrast the publishing
mindset the social communication model is interactive and
conversational and usually open to all who wish to participate.
Audience members are no longer passive recipients of messages but
active participants in a conversation. Social media have given customers
and other stakeholders a voice they did not have in the past.
22.
23. LO 4: Define ethics, explain the difference between an ethical dilemma and an ethical
lapse, and list six guidelines for making ethical communication choices
Ethics are the accepted principles of conduct that govern behavior within a society.
Ethical behavior is a company-wide concern but because communication efforts are
the public face of a company they are subjected to particularly rigors scrutiny from
regulators, legislators, investors, consumer groups, environmental groups, labor
organizations, and anyone else affected by business activities.
Ethical communication includes all relevant information, is true in every sense, and is
not deceptive in any way. In contrast unethical communication can distort the truth or
manipulate audiences in a variety of ways. Examples of unethical communication
include:
plagiarism, omitting essential information, selective misquoting, misrepresenting
numbers, distorting visuals, failing to respect privacy or information security needs.
24. • The widespread use of social media has increased the attention
given to the issue of transparency, which in this context refers to a
sense of openness, of giving all participants in a conversation
access to the information they need to accurately process the
messages they are receiving. A key aspect of transparency is
knowing who is behind the messages one receives.
• Some ethical questions are easy to recognize and resolve but
others are not. Deciding what is ethical and complex business
situations is not always easy. An ethical dilemma involves
choosing among alternatives that are aren't clear-cut.
25. • Perhaps two conflicting alternatives are both ethical and valid or perhaps
alternatives lies somewhere in the grey area between clearly right and
clearly wrong. Unlike with dilemma an ethical lapse is a clearly unethical
and frequently illegal choice.
• Ensuring ethical business communication requires three elements:
ethical individuals, ethical company leadership, and the appropriate
policies and structures to support ethical decision-making.
• Many companies establish this explicit ethics policy by using a written
code of ethics to help employees determine what is acceptable. Showing
employees if the company is serious about ethical behavior is also vital.
26. LO5 :Explain how cultural diversity affects business communication, and describe the
steps you can take to communicate more effectively across cultural boundaries
Throughout your career you will interact with people from a variety of cultures,
people who different in race, age, gender, sexual orientation, national and regional
attitudes and beliefs, family structure, religion, native language, physical and cognitive
abilities life experience, and educational background.
Although the concept is often narrowly framed in terms of ethnic background, a
broader and more useful definition of a of diversity includes all the characteristics and
experiences that define each of us as individuals. As you learn in this chapter these
characteristics and experiences can have a profound effect on the way
businesspeople communicate.
Smart business leaders recognize the competitive advantage of a diverse workforce
that offers a broader spectrum of viewpoints and ideas helps companies understand
and identify with diverse markets and enables companies to benefit from a wider
range of employee talents.
For all their benefits diverse workforces and markets do present some communication
challenges and understanding the effect of culture on communication is essential.
27. Culture is a shared system of symbols, beliefs, attitudes, values, expectations, and norms for behaviour.
Culture influences the way people perceive the world and respond to others, which naturally affects the
way they communicate as both senders and receivers.
These influences operate on such a fundamental level that people often don't even recognize the
influence of culture on their beliefs and behaviors. This subconscious affective culture can create friction
because it leads people to assume that everybody thinks and feels the way they do. However differences
between cultures can be profound.
You don't need to become an expert in the details of every culture with which you do business, but you do
need to attain a basic level of cultural proficiency to ensure successful communication.
Every attempt at communication occurs within a cultural context the pattern of physical cues,
environmental stimuli, and implicit understanding that convey meaning between two members of the
same culture.
However cultures around the world vary widely in the role that context plays in communication. In a high
context culture people rely less on verbal communication and more on the context of nonverbal actions
and environmental setting to convey meaning.
28. Cultural context influences legal and ethical behavior which in turn can affect communication. As you
conduct business with colleagues and customers around the world you'll find that legal systems and
ethical standards differ from culture to culture.
Making ethical choices across cultures can seem complicated but you can keep your messages
ethical by applying four basic principles: actively seek mutual ground, send and receive messages
without judgment, send messages that are honest, show respect for cultural differences.
The combination of formal and informal rules influences the overall behavior of everyone in a society
in areas such as manners, attitudes toward time, individual versus community values, attitudes
towards status and wealth, respect for authority and degrees of openness and inclusiveness.
Nonverbal communication (communicating without the use of words) is a vital part of the
communication process. Factors ranging from facial expressions to style of dress can influence the
way receivers decode messages, and the interpretation of nonverbal signals can vary widely from
culture to culture.
Gestures or clothing choices that you don't think twice about for example might seem inappropriate
or even offensive to someone from another culture.
29. People whose hearing vision cognitive ability or physical ability to operate computers
or other tools is impaired can be a significant disadvantage in today's workplace. As
with other elements of diversity, success starts with respect for individuals and
sensitivity to differences.
Employers can also invest in a variety of assistive technologies that help create a vital
link for thousands of employees with disabilities, giving them opportunities to
pursue a greater range of career paths and giving employers access to a broader
base of talent.
In any cross-cultural situation you can communicate more effectively if you heed the
following tips; avoid ethnocentrism, avoid stereotyping, don't automatically assume
that others think believe or behave as you do, accept differences and others without
judging them, learn how to communicate respect in various cultures, tolerate
ambiguity and control your frustration, don't be distracted by superficial factors such
as personal appearance, recognize your own cultural biases, be flexible and be
prepared to change your habits and attitudes, observe and learn the more you know
the more effective you'll be.
30. To write effectively for people who may not be comfortable using your language
remember these tips: use plain language, avoid words with multiple meanings, be
clear, cite numbers Carefully, avoid slang and be careful with technical jargon and
abbreviations, be brief, use short paragraphs, use transitions generously.
When speaking to people whose native language is not your own, you may find these
tips helpful: speak clearly simply and relatively slow, look for feedback but interpret it
carefully, rephrase if necessary, clarify your meaning with repetition and examples,
don't talk down to the other person, learn important phrases in your audience's
language, listen carefully and respectfully, adapt your conversation style to the other
person's, check frequently for comprehension, clarify what will happen next.
Finally remember that oral communication can be more difficult for audiences because
it happens in real time and in the presence of other people.
31. LO6: List four general guidelines for using communication technology effectively.
Today's businesses rely heavily on technology to facilitate the communication process in
fact many of the technologies you might use in your personal life, from Facebook to
Twitter to video games are also used in business.
The benefits of Technology are not automatic of course. To communicate effectively you
need to keep technology in perspective, use technological tools productively, guard
against information overload, and disengage from the computer frequently to
communicate in person.
Remember that technology is an aid to communication, not a replacement for it.
Technology can't think for you, make up for a lack of essential skills or ensure that
communication really happens. No matter how innovative or popular it may be, a
technology has value only if it helps deliver the right information to the right people at
the right time.
You don't have to become an expert to use most communication technologies effectively,
but to work efficiently you do need to be familiar with basic features and functions.
32. Conversely don't worry about learning advanced features unless you really need to use them.
Many software packages contain dozens of obscure features that typical business
communicators rarely need.
The overuse or misuse of communication technology can lead to information overload. in
which people receive more information than they can effectively process. Information overload
makes it difficult to discriminate between useful and useless information inhibits the ability to
think deeply about complex situations, lowers productivity, and amplifies employees stress
both on the job and at home. Even to the point of causing health and relationship problems.
As a sender, make sure every message you send is meaningful and important to receivers.
Even the best technologies can hinder communication if they are overused. For instance a
common complaint among employees, is that managers rely too heavily on email and don't
communicate face-to-face often enough.
Speaking with people over the phone or in person can take more time and effort, and can
sometimes force you to confront unpleasant situations directly, but it is often essential for
solving tough problems and maintaining productive relationships.
33. 1. Be the best
2. Be dependable
3. Be a team player
4. Be respectful
5. Be ethical
6. Be positive
Elements of Professionalism
34. Exercise 1:
1.Describe the communication process model, and
explain how social media are changing the nature of
business communication?
2.Define communication, and explain the importance
of effective business communication?
3.What is the meaning of professionalism, and What
are the six traits of professionalism?