Points 1-Process of communication 2-Types of communication 3-What are the 7CS of communication 4-Write down a paragraph explaining your stance on the importance of effective communication in professional life.

1. Points
1-Process of communication
2-Types of communication
3-What are the 7CS of communication
4-Write down a paragraph explaining stance on the importance of effective communication
in professional life.
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2.  Process of communication
What is communication?
An act of transferring information(thoughts ,feelings ,information , writing or speaking)from one
place to another place or from one person to another person. Every communication involves at least
one sender, receiver and a massage.
What is process of communication?
The communication process refers to a series of actions or steps taken in order to successfully
communicate. It involves several components such as the sender of the communication, the actual
message being sent, the encoding of the message, the receiver and the decoding of the message.
There are also various channels of communication to consider
within the communication process. This refers to the way
a message is sent.
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3. Parts of the communication process
The communication process has several components that enable the transmission of a message. Here
are the various parts:
Sender: This is the person that is delivering a message to a recipient.
Message: This refers to the information that the sender is relaying to the receiver.
Channel Of Communication: This is the transmission or method of delivering the message.
Decoding: This is the interpretation of the message. Decoding is performed by the receiver.
Receiver: The receiver is the person who is getting or receiving the message.
Feedback: In some instances, the receiver might have feedback or a response for the Sender. This
starts an interaction.
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This can be through various mediums such as voice, audio, video, writing email, fax or body
language. The overall goal of the communication process is to present an individual or party with
information and have them understand it. The sender must choose the most appropriate medium
in order for the communication Process to have worked successfully.

4. Explanation with examples:-
Examples;-
1-You share quality time, chit-chatting with your family before you leave for work;
2-You use an app to call a cab as your car is in the garage;
3-Catch the news on your tablet in the cab while also sneaking a peek at your facebook timeline;
4-You attend a slew of meetings at the office;
5-Reply to a flood of emails;
6-Video-conference with clients on another continent;
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5. 1-Non-verbal
2-Verbal
3-Verbal-written
4-Formal
5-Informal
6-Visualizing
1-Verbal communication;-
Verbal communication is the use of words to share information with other
people. It can therefore include both spoken and written communication. ... The verbal
element of communication is all about the words that you choose, and how they are heard
and interpreted.
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 TYPES OF COMMUNICATION

6. Example :-
-Verbal Communications for Team Members: Open and constant lines of communication are
vital to team success, particularly when completing quality- and deadline-critical projects. One of the
most important team-building skills, strong verbal communications help to ensure that issues will be
spotted and resolved in formative stages, averting costly escalation.
2-Non-verbal;-
Nonverbal communication refers to gestures, facial expressions, tone of voice, eye contact (or
lack thereof), body language, posture, and other ways people can communicate without using
language.
Example :-
- Steer clear of smiles or laughter when messages are serious.
-Display some animation with your hands and facial expressions to project a dynamic presence. (But
avoid talking with your hands excessively, which can appear unprofessional and unpolished.)
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7. 3-verbal written:-
A 'Written Communication' means the sending of messages,
orders or instructions in writing through letters, circulars,
manuals, reports, telegrams, office memos, bulletins, etc.
Examples ;
Electronic mail, Internet Web sites, letters, proposals, telegrams, faxes, postcards, contracts,
advertisements, brochures, and news releases.
4-Formal communication:-
Formal communication refers to the flow of official information through proper, predefined
channels and routes. The flow of information is controlled and needs deliberate effort to be
properly communicated
Example
Meetings. Scheduled meetings
Legal & Commercial Notices. Notices that are of legal and/or commercial relevance
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8. 5-Informal communication;-
Informal communication at work is any type of communication that doesn't take place using the
formal methods or structures in a company. It can be spoken, written or even conveyed through
gestures and body language.
Examples
-conversation between a family at a dinner table
-casual conversation
6-Visual communication;-
Visual communication is the practice of graphically representing information to efficiently,
effectively create meaning.
examples:-
Info graphics.
Process Diagrams.
Flow Charts.
Roadmaps.
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 7cs of communication
According to the seven Cs, communication needs to be: clear, concise, concrete,
correct, coherent, complete and courteous.
Importance :-
The 7Cs of communication is a very useful tool to
help write high-quality Email messages. It helps ensure
your messages are clear, targeted, and well-structured.
1. Clarity: Simplicity & Organization
Clarity is best achieved through short, simple and fluent sentences and paragraphs. Clarity is
interconnected with the principle of completeness and concreteness.
Example:-
>The big picture< at the beginning to greater detail towards the end. The last sentence in a
paragraph should indicate the information in the next paragraph..

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2. Conciseness: Get to the Point
Conciseness means forming your message with minimum number of words possible without
invalidating the other 6 C’s. Avoid wordiness, repetition, and filler words or phrases
Example :-
This is particularly important in project proposals or research papers with strict word limits. Concise message is also
more appealing and comprehensible, and will save time both to you and your audience.
3. Concreteness: Specifics Instead of Generalizations
Concrete message is like a factsheet put to words. Concreteness is interconnected with the
principles of clarity, conciseness and consideration.
Example :-
For example, it is much better to say »In the review of the period from 2010 to 2015, A & B (2016) found that 75 %
of publications from the research area of X reported on the phenomenon of Y« than »The phenomenon of Y has
become increasingly recognized in the recent years«. Avoid also vague words and words with multiple meanings,
such as »in the future«, »several«, »quickly«, etc. Concreteness diminishes the need to guess the meaning and the
possibility of misinterpretation.

11. 4. Completeness: No Necessary Information is Missing
A complete message should convey all facts required by the audience.
Example
For example, your reviewers might be from another scientific field. It is therefore wise to include
more general information than
you normally would if you wrote a paper
within your narrow expertise
5. Correctness: Facts & Proofreading
Correctness refers to both factual and linguistic accuracy. All the information you provide needs to
stem from valid, reliable, and credible sources that can be located.
Example
Correctness is fundamental in research paper discussions, where your claims need to be
supported with facts and figures from your results.
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12. 6. Courtesy: Stepping Into Audience’s Shoes
Courteous message is written from the viewpoint of the audience. Courtesy is interconnected
with the principle of completeness. However, it is also a way of showing respect.
Example
If you prepare a seminar about your latest discovery, you will need to provide background
information for your students, but you can skip those and get right to the details for your
coworkers.
7. Consideration: Scientists are People, Too
Consideration also entails good language. Visually or linguistically, your message shouldn’t
look as if it was prepared in a hurry! Consideration is interconnected with the principle of
correctness.
Example
Whatever document you are preparing, be considerate and use visual design to make the
main messages stand out.
During a conversation should be authentic and be polite during talking.
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 Explain stance on the importance of effective communication in
professional life.
“To Avoid Conflicts and Get What You Want From Life” is mostly about what you say and also about
WHEN, WHY and HOW you say it.
An Effective Communication is a communication between two or more persons wherein the
intended message is successfully delivered, received and understood. Having a great importance
communication skills are not only needed in daily personal life, but also required in the profession,
workplace and in business.
Communication perform a prominent role in the life of every individual as it is necessary for
achieving productivity and maintaining strong working relationships at all levels of an organization.
It is about communicating positively with clarity, developing strong active listening skills, being able
to read other people's behaviors, effectively managing conflict,
navigating difficult conversations successfully, being
empathetic And adaptable for having and Getting
organization's target

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Effective communication in the organization enables the employees to deepen their connection
with others and improve teamwork, decision-making, and problem-solving capacity. The
communication is a skill which is learned, and an individual can gain spontaneity in it by putting in
his extra efforts and participating in more public conversations.
Effective communication has a lots of benefits in professional life:-
1.Building trust
2. Preventing or resolving problems
3. Providing clarity and direction
4. Creates better relationships
5. Increases engagement
6. Improves productivity
7. Promotes team building