Remember that leadership is not about a “lone hero” but empowering others to act
Top Characteristics of Admired Leaders Characteristic % Honest 88 Forward-looking 75 Inspiring 68 Competent 63 Source: Kouzes and Posner, The Leadership Challenge , 1995 study, survey pop: 20,000
TRUST : a function of two converging beliefs Affection Distrust Trust Respect Low High Aptitude High Benevolence Low Source: Peter Scholtes, The Leader's Handbook , 1998.
Trust and Leader Motivation Leader Value Leader Motivation Aptitude Task (technical skills) Benevolence Relationship (attention to others' needs)
Leadership Motivation task relationship In a new work situation: Task motivated: "First, I work toward sufficient control to ensure the task will be done; then I attend to relationship needs." Relationship motivated: "First, I work toward sufficient control to ensure good relationships; then I attend to task needs.
Contingency Model of Leadership Effectiveness Level of situational control high moderate low Relative performance low high task relationship balanced Source: Fiedler and Chemers, Improving Leadership Effectiveness , 1984
Myths of Leadership Effectiveness and Motivation telling selling testing consulting co-creating Assumed effectiveness low high task relationship Assumed leadership motivation