Managing Group Dynamics

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Managing Group Dynamics

  1. 1. Leadership Now! Program Managing Group Dynamics July30-31, 2008
  2. 2. Agenda <ul><li>Wednesday, July 30 </li></ul><ul><li>9:00 am Welcome and Overview </li></ul><ul><ul><ul><ul><ul><li>Session agenda </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Group learning norms </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Community Review </li></ul></ul></ul></ul></ul><ul><li>10:00 am Facilitation Skills </li></ul><ul><li>12:00 pm lunch </li></ul><ul><li>1:00 pm Group Decision Making </li></ul><ul><li>4:30 pm Adjourn </li></ul>
  3. 3. Agenda <ul><li>Thursday, July 31 </li></ul><ul><li>9:00 am Group Decision Making </li></ul><ul><li>12:00 pm lunch </li></ul><ul><li>1:00 pm Project Teams </li></ul><ul><li>4:00 pm Review and Next Steps </li></ul>
  4. 4. Norms for Group Learning <ul><li>Participate </li></ul><ul><li>Inquire to learn </li></ul><ul><li>Lean into your discomfort </li></ul><ul><li>Try on new ideas for size </li></ul><ul><li>Help the group learn </li></ul><ul><li>Avoid side conversations </li></ul><ul><li>Take care of comfort needs </li></ul><ul><li>Give timely feedback </li></ul><ul><li>Respect confidentiality </li></ul><ul><li>Come prepared to sessions </li></ul><ul><li>Have fun! </li></ul>
  5. 5. Group Decision Making
  6. 6. Participatory Process <ul><li>Four Basic Fields of Activity </li></ul><ul><li> Divergent Zone </li></ul><ul><li>Convergent Zone </li></ul><ul><li>Closure Zone </li></ul><ul><li>Decision Point </li></ul>Sam Kaner
  7. 7. Decision Making Diamond topic divergence convergence Adapted from Sam Kaner, Facilitator's Guide to Participatory Decision-making Topic info idea proposal decision- Outcome sharing generation building making Decision point Closure • action
  8. 8. Divergent Zone Activities <ul><li>Generating alternatives </li></ul><ul><li>Free, open discussion </li></ul><ul><li>Gathering diverse points of view </li></ul><ul><li>Unpacking the logic of a problem </li></ul>Sam Kaner
  9. 9. Convergent Zone Activities <ul><li>Evaluating alternatives </li></ul><ul><li>Summarizing key points </li></ul><ul><li>Sorting ideas </li></ul><ul><li>Arriving at conclusions </li></ul>Sam Kaner
  10. 10. Closure Zone Activities <ul><li>Ending discussion </li></ul><ul><li>Clarifying proposal </li></ul><ul><li>Polling group members </li></ul><ul><li>Implementing decision rule </li></ul>Sam Kaner
  11. 11. Decision Point <ul><li>Separates thinking & action </li></ul><ul><li>Indicates that disagreements no longer considered alternative points of view </li></ul>Sam Kaner
  12. 12. Common Decision Rules <ul><li>Person In Charge </li></ul><ul><li>Majority Vote </li></ul><ul><li>“ Flip a Coin” </li></ul><ul><li>Unanimous Agreement </li></ul>Sam Kaner
  13. 13. Decision Rule: Considerations <ul><li>Time available </li></ul><ul><li>Information </li></ul><ul><li>High/low stakes </li></ul><ul><li>Whose AOL </li></ul><ul><li>Need for support in implementation </li></ul>
  14. 14. Gradients of Agreement Model Endorse Agree with reservation Mixed feelings, but support Don't like, but won't block Veto
  15. 15. Joint Ownership <ul><li>The result of the participatory process should be that each group member feels he/she has a stake in the group’s decisions and work products. </li></ul>
  16. 16. Documenting Agreements <ul><li>Clarifies what people are agreeing to </li></ul><ul><li>Provides a record of what was decided </li></ul><ul><li>Motivates people to keep agreements </li></ul><ul><li>Focuses energy & attention on what needs to get done </li></ul>Fran Rees
  17. 17. Documentation <ul><li>WHAT needs to be done </li></ul><ul><li>WHO will do it </li></ul><ul><li>BY WHEN should it be started/completed </li></ul><ul><li>RESOURCES needed/available </li></ul>
  18. 18. Facilitation Skills

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