8. Group Decision Making
Strengths
– More complete information&
knowledge
– Increased diversity of views
– Higher quality of decisions
(more accuracy)
– Increased acceptance of
solutions
Weaknesses
More time consuming
(slower)
Increased pressure to
confirm
Domination by one or a
few members
Ambiguous responsibility
9. Groups & Teams Impact Effectiveness
Groups
and
Teams
Can...
Enhance
Performance
Increase
Responsiveness
to customer
Increase
Innovation
Increase
Motivation
& Satisfaction
Gaining a
Competitive
Advantage