2. “Individually, we are one drop.
Together, we are an ocean.”
“Never doubt that a small group of
thoughtful, committed citizens can
change the world; indeed, it’s the only
thing that ever has.”
The Importance of Teamwork
3. Think about a time you successfully
worked as a team?
Who took the lead, how was their tone
and attitude? How did they influence
the group?
Think about where you are splitting into
groups, can you provide an example?
What is this doing to the team?
What is the difference between
Groupwork and Teamwork?
Things to Consider…
4. Group vs. Team
Group work: Teamwork:
Work independently
Motivated to achieve personal goals
Very hierarchical
“What’s in it for me?”
Have shared responsibilities
Motivated to achieve common goals
Participative or empowerment-oriented
“How can I help the common purpose?”
5. Achieve things beyond the capacity of
individuals working alone
Help each other avoid major errors
More opportunities for new ideas
Encourages empowerment
Affiliation, security, self-esteem, and
self-fulfillment
Advantages of Teamwork
6. That individuals who are part of an
effective team report greater levels of:
◦ Job satisfaction,
◦ Social interaction,
◦ Performance,
◦ Ownership for their initiatives
And
◦ They are also less like to leave their jobs
The Research Shows!
7. Highly publicized team charter and norms
Widely shared goals and objectives
Strong team cohesion
A diversified team mix
Clearly defined roles/responsibilities
Positive interpersonal relationships
Trust and conflict management abilities
Effective interpersonal communication skills
Strong top management support
What is an Effective Team?
8. Group recognition and rewards
Identify and build on team’s strengths
Develop trust and norms
Empower team members
Inspire and motivate members
Recognize needs and attend to them
Encourage and support team decisions
Display self-confidence
Has strong social skills
The Team Leader
Research shows that individuals who are part of an effective team report greater levels of job satisfaction and are less likely to leave their jobs. They are more likely to perform well and behave pro-socially.
Team charter – developed by team members that defines rules by which they agree to be governed – working documents. Norms come out of this.
Goals and objectives – should be very inclusive process, allowing for open and honest exchange of ideas
Team cohesion – banding together and remaining committed to goals, belief that they can do it, high praise and recognition
Diverse in knowledge, background and experience to create a mix of complementary skills, personality, knowledge and ability to perform
Clearly defined roles – “My job on this team is to help us get to our goal of X by doing Y. I know I am doing my job when Z happens.” increases accountability
Interpersonal relationships – a sense of belonging to the team. Mutual respect, trust, support, inclusion, collaboration and communication
Trust effects team performance. Need to recognize that there will be disagreement, allow for healthy debate
Communication – effective listening, applying feedback, being sensitive to others, simplify communication
Top management determines if the team is actually effective and rewards/recognizes members
