1. L Y M A R I E M A S S O
1 6 18 A LLOW A Y DR IV E DE LTONA , FL 3 2 7 3 8
M O B I L E : ( 9 1 7 ) 7 0 5 - 8 0 0 3 • E - M A I L : M . L Y M A R I E 7 7 @ G M A I L . C O M
OBJECTIVE
I’M A VERY DEDICATED PROFESSIONAL WHO IS SEEKING WORK AS ADMINISTRATIVE ASSISTANT AS
WELL AS MEDICAL SECRETARY OR CLERICAL POSITION. THROUGH THE YEARS OF EXPERIENCE I HAVE LEARNED
ABOUT INSURANCE VERIFICATION, ABOUT CUSTOMER SERVICE WITHIN THE MEDICAL FIELD. ALTHOUGH BEING IN
THE MEDICAL FIELD FOR MANY YEARS I DON’T MIND WORKING IN DIFFERENT FIELDS AND LEARNING NEW SKILLS.
WORK EXPERIENCE
09/28/15 – Present Florida Hospital/KForce Staffing Agency Maitland, FL
Insurance Reimbursement Specialist II
Proficient in SunPort and Cerner while working Health Plan conversions.
Converted encounters both for Hospital and FHL {3,000+}.
Completed Road to Health Plan and passed with a 100%.
Understanding Health Plan search in Cerner works with regards to health plans secondary to Medicare.
Assisted with the correction of Misc Health Plan. Reviewed and completed an estimate of 200 accounts.
Completed PFS training.
Contributed in the Correction of Payor Codes for Billing Dept.
Primary billing and Secondary billing. Denials and Payments.
08/12/15 – 09/7/15 Pain Physician of Greater Orlando Altamonte Springs, FL
Temp position with Kforce Agency
Answering phones, taking messages, scheduling appointments, faxing.
Switching Demographics from Prognocis to E-Clinicals.
Scanning paper work into E-Clinicals.
Checking in and verifying insurance at time of visit along with collecting copays
One month June of 2015 Hanger Clinic Prosthetics and Orthotics Daytona, FL
Office Administrator – Temp job through an agency
Answering phones for the clinic.
Prep charts for two day out for each clinic.
Verifying insurance for each patient that had an appointment.
Filing charts for the clinic.
Cashing out patients with copays.
Registering patients for appointments.
Setting up Referrals and call backs for the clinic.
Notifying patients of their fees before their appointments.
2. 10/2010 – 02/13/2015 Danbury Hospital Danbury, CT
Medical Secretary B
Worked in a community center for Danbury Hospital for 5 years in the Tuberculosis and STD Clinics.
Tuberculosis Clinic: Set up charts for arriving patients. Set up appointments/discharged patients. Filed charts,
answered calls from hospital and city lines. Took messages, faxes, and referrals. Screened calls, ordered
supplies, kept stats for the clinic. Prepared payroll request forms. Mailed treatment updates to the PCP’s.
STD Clinic: Registering, keeping stats, assisting patients with testing. Documented results for Aids Project and
mailing them. Data entry for the STD State database, giving results over the phone to patients.
Volunteered once a year for “Project for Homeless”. Helped Spanish speaking people with the Flu Vaccine
application.
Light billing and entering billing codes; helped hospital departments, patients and state workers get bills resolved.
Translated from English to Spanish for the doctors and nurses.
Worked with Windows 7, Microsoft Outlook, Microsoft Word, and Microsoft Excel.
03/2005 – 07/2010 Central Florida Regional Hospital Sanford, FL
Medical Secretary
Worked in the medical/surgery and PCU units and in the intensive care units for 5 years.
Assisted the nurses with taking the patients to the morgue that had passed away.
Had several duties that included filing, making charts for new patients arriving to the floor. Entered doctor’s orders,
and answered call lights.
Customer Service such as answering phones, helping patients or their family members while passing by in the
hallways.
Translated between Spanish to English.
03/2005 – 07/2010 Dr. A. Pillai Office Sanford, FL
Assistant Helper
Assisted Physician as a help through his clinic when staff members were out of the office as needed.
I occasionally worked in a medical office checking in patients and assigning them to a room for the doctor to meet
with.
I also assisted with taking blood pressure, checking patient’s weights, and blood sugar levels.
I called in prescriptions to the pharmacies and assisted in various filing
EDUCATION/CERTIFICATIONS
Currently enrolled in Daytona State College
Majoring in Billing and Coding
Danbury High School (CDP) Credit Diploma Program
High School Diploma
Angley College
Certified Nursing Assistant Certification
