1. Amanda Keskinen
397 Jardin Bello El Paso Texas, 79932
e-mail:amandakeskinenmajor@yahoo.com
phone: (254)404-5816
Objective:
Registered Medical Assistant currently looking for an employment opportunity that will give me
the chance to learn more and have advancement opportunities. I am very passionate about
helping people who are ill or hurt, walk out of the clinic better at some point with the highest
quality of life possible.
Education:
Le Cordon Bleu College of Culinary Arts.........3.2 GPA
Kaplan College: Medical Assistant program.......graduated December 2015....3.92 GPA
Family Medicine and Aesthetics
El Paso, TX
November 2015 to December 2015
Responsibilities
I was doing my 200 hours o my internship with Dr. Escandon. While I was there I did ECGs
daily, gave flu/pneumonia injections, assisted with Pap smears, Urinalyses, Prepped for physicals
male and female, entered new patients, updated charts, put in prescription refill requests, and
prepped patients for Botox/Juvaderm injections. I was also responsible for collecting co-
pays/past due bills, checking patients in and verifying patient demographics, and answering the
phone in a timely manner. I also did phlebotomy, and ran labs when able.
Accomplishments
I was able to practice all the skills I had learned in school and I was told I learned very quickly
and was able to perform tasks myself within the first week. I was offered employment when I
completed my hours but was unable to accept due to me relocating to San Antonio area.
Skills Used
Rapid results lab testing
phlebotomy
Medical front office procedures
pharmaceuticals
Injections
ECGs
Well womens setup and exams
STD testing

2. Core Strengths/Qualifications:
• Great face-to-face customer interaction
• Cash-handling experience
• Strong personalized customer service skills
• Previous Trainer experience
• Team Player
• Workforce Scheduling
• High volume telephone services
• Insurance verification/prior authorizations
• Patient Demographic entry
Work History:
Marshfield Clinic
Appointment coordinator October 2013-February 27, 2015
• Booked appointments for 16 different Doctors in 6 different facilities
• Assist in scheduling patients for MRIs, Bone scans, EMGs, Physical therapy
• Exemplary customer service-checking patients in/ reappointing
• Answering phone calls in professional matter
• Taking care of any need customer has-providing pamphlets, business cards, etc.
• Insurance verification-prior authorizations/patient demographics
Wausau Health services:
Receptionist-February 2013-October 2013
• Checked patients in–made sure that customers had as positive an experience as possible
• Booked Counselor/directors schedule
• Cashiering-Customer service
• Organizing office supplies
• Collecting urine samples and packaging for shipping/inputting collection data/results
References:
Brenda Hull
Appointment Coordinator/Trainer
715-218-3360
Dr Gregory Poole
-Podiatrist
715-847-3542
Diana Grubbs
Manager
715-573-1216
Diane King
Medical Assistant
Marshfield Clinic
715-348-6760