Online and Blended Academic Advising Approaches & Strategies - September 24, 2014 http://bit.ly/1quKFB3

1. Online and Blended
Academic Advising
Approaches & Strategies
September 24, 2014
2:00 – 3:30 PM ET
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This presentation may not be reproduced without permission from PaperClip Communications and its
presenters. This presentation and all materials provided during the presentation may not be altered.
This presentation is not intended as legal advice and should be considered general information only. The answers
to legal questions generally hinge upon the specific facts and circumstances of an institution. Individuals with
specific questions should contact their institution’s legal counsel.

2. Panelist
• Laura A. Pasquini, Ph.D.
• Lecturer
• Department of Learning
Technologies
• University of North Texas
• Laura.Pasquini@unt.edu
• Follow @laurapasquini
The opinions expressed during today’s event are
not necessarily those of PaperClip Communications

3. Agenda
•Getting Social (Media)
•Digital Skills for Learners
•Supporting Experiential Learning
& Engagement
•Digital Ideas for Your Campus

4. Webinar Resources:
http://bit.ly/AdvOnline

5. Do you
tweet?
#AcAdvOnline

6. How are you advising digitally?
Tell me about it. #AdvOnline
Image c/o CRUSTINA! http://www.flickr.com/photos/crustina/3196036316/

7. What is ONE word
to describe what
you do on campus?
#AcAdvOnline

9. Image c/o deanj http://www.flickr.com/photos/deanj/2398424227/

11. How can we
ENGAGE
our
advisees?
Image c/o The Out Sourcing Company http://www.theoutsourcingcompany.com/blog/wp-content/uploads/2011/04/idea.jpg

12. Required Skills for Today’s Learner:
1. Exploration
2. Connection
3. Curation
4. Collaboration
5. Openness

13. #1.
Exploration

14. Image c/o Luke Mahan http://www.flickr.com/photos/kremovich/4471473109/
Web 2.0
#SocialMedia
Social Web
New Media
Transmedia
Emerging
Tech

17. “Students experience an increasing need for
connectivity and digital access to excel
beyond the higher education learning
environment. They must access and interact
with information, learning materials, and
colleagues from around the globe.”
Implications for use of technology in advising 2011 NACADA

18. The Iceberg Effect
© Mark Smiciklas Intersection Consulting

19. “Over 94% of undergraduate,
graduate, and community college
students are Internet users and
approximately 80% of this same
group use social networking sites.”
College students and Technology,
The Pew Internet Research

20. From
2013 #sxswEDU #smHE Session

21. How are We Social
(Media) in Higher Ed?
•Mergel et al. (2012)
Create a social media policy before using social media
or experimentation with social media within the
organization to generate and apply guidance.
•Wandel (2009) and Joosten et al. (2013)
Security and privacy are two of the primary concerns
•Rodriguez (2011)
Deal with challenges related to privacy, ownership of
intellectual property, legal use, identity management,
and literacy development Pasquini, 2014
pp. 31-32 21

25. Digital Advising with Laura…

27. It’s not about the
technology,
it’s all social
Tanya Joosten (@tjoosten)

28. Social Media
Definition:
“A virtual place where
people share;
everybody and
anybody can share
anything anywhere
anytime” (Joosten,
2012, p. 6).

29. What is ONE
technology you
want to EXPLORE
for advising?

30. @catspyjamasnz

31. Be a Participant
1. Be social
2. Respond
3. Share
4. Connect
5. Start the conversation
6. Keep it going: make time
Flickr photo c/o furiousgeorge81

33. Develop an
Identity
Do you like spam? Do
you like “bots”?
Customers don’t either.
What is your
organizational brand?
What information do
you want to share?
Start with these
questions, and then add
in personality and
Via @julieclarsen variety.

36. #2.
Connection

37. 37

38. Flickr photo c/o xotoko

40. Dr. Alec Couros (@courosa) & #eci831

41. What the hashtag?
Hashtags
rock.
Tweet,
yeah!

42. #edusocmedia #AcAdv Chat
@tanyajoosten
http://tanyajoosten.com/
#edtech
#phdchat
#sachat
#highered
#SocialMedia
#edchat

43. Follow: #AcAdv & @AcAdvChat

44. There are A
LOT of people
chatting.
Have you
explored
yet?
http://bitly.com/TwitterChatSchedule

45. Develop a
Community

46. Low Impact:
Read chat transcripts
Medium Impact:
Set up a Twitter account
Search for #______ hashtag
Post advising-related content as you wish
“Lurk” during a chat time
High Impact:
Set up a Twitter account
Search for #______ hashtag
Chime in with your
thoughts/opinions/experiences during a chat time
Connect with peers beyond Twitter Chats

47. Give & Get Support

49. 49
#ugstJOUR

50. #ugstSTORY
50

51. 51
Student Panel Q & A

53. 53
Live
Tweets
to take
Notes

54. Peer-to-Peer Education

56. Flickr photo c/o hoodlumper
“Focus on connecting
with the people, and
the tools will all make
sense.”
~Chris Brogan

57. Where do
Image c/o http://blog.us.cision.com/wp-content/uploads/2009/12/SM-Policy-Image.bmp
your
advisees
connect?

58. #3.
Curation

59. Online information flows like…

60. Crowdsourcing

61. http://storify.com/ Open Forum & Debates

63. Share Advising Stories

65. Platform Considerations
•Channel options – testing & exploring
•Related to learning outcomes
•Potential for community use

67. Researching options
ANALYTICS
-Google Analytics
-Social Network Analysis
-Twitter search
Hashtags (#) – Hashtracking.com
Interactions
Followers & RTs & @ mentions
-Content Management
Bufferapp.com
Hootsuite.com
Facebook Insights
SocialBro.com

70. Hootsuite.com

71. Facebook Insights

72. Curation Tips
• Learn as you go
• Brainstorm ideas with campus
colleagues
• Find interesting artifacts to collect
• Consider collaboration among
departments
• Identify curation projects for events,
programs & curriculum
• Encourage a sense of community

73. #4.
Collaboration

74. Participation = Engagement

75. IDEAS!
Sharing
Thoughts

79. ACE: Learning Outcomes
• Incoming UTSC students will:
o orient themselves to the campus
o connect with resources & services
o transition into university life
o join a collaborative community
o learn about UTSC via weekly topics
o ask helpful questions
o connect with other students on campus
AA & CC Online peer
www.utsc.utoronto.ca/aacc/ace/

81. Discovery

82. Creativity

83. A picture is worth…

84. 84

85. #asbABQ13
85

86. Engage Your Community
• Be active
• Create a profile & get talking
• Engage with your campus
• Read resources shared
• Ask questions
• Post challenges
• Don’t just push information out
• Have a personality
• Encourage discussion

87. #5.
Openness

89. “...technology could be used
much more strategically than is
currently undertaken to commit
students to their academic life.”
orizon Report 2012
Dahlstrom, de Boor, Grunwald, &
Vockley, 2012

90. Digital Scholars
• @mweller … The Ed Techie
90

91. Digital
Identity
91

92. Reflection
http://techknowtools.wordpress.com/

93. Research
&
Support

94. Join a Community:
e.g. UNT LT Facebook Page
94

95. To Ask
Questions
& Discuss

96. http://www.sageperformance.com/ojs/index.php/LPQ

97. #Selfie Generation

98. How can you help
your advisees to
digitally develop?

99. #ugstSTORY
Blog Posts

100. #ugstSTORY
Photos

101. #ugstSTORY
Final Projects

102. #UNTadvised

103. #AcAdvOnline
Considerations

104. Prevent #AdvOnline Epic Fails

105. Use of social media &
technology not mean
sensitive data will be
shared.
Like all things, proper
training should be
conducted to discuss:
-protocols
-privacy
-challenges
-suggested practices

106. • Consider your student population
• Performance Analysis
– Focus (Student View/Perception)
– Capability (Culture)
– Will (Change)

107. Online Advising Considerations
• Accessibility
• ADA Standards
• Universal Design
• Campus Environment
• Student Population
• Faculty/Staff Resources

109. The Technology, Education, and
Accessibility in College and Higher
Education Act (TEACH)
• Evolution of technology has changed the
education system
• Barriers to access create a separate-but-equal
approach to learning
• Equality on campus is a civil right

110. To Encourage Access Online:
• Develop & utilize
accessibility guidelines at
your campus
• Create standards for
learning materials
• Encourage equality
• Identify support for
access at your institution

111. Down the Road for #AdvOnline…

112. The Direction for Online Advising
• Share experiences for effective online advising delivery
• Contribute to academic advising initiatives
• Review some key digital/online advising resources
• Introduce online advising projects examples
• Connect you to some savvy online academic advisors
• Evaluate, assess & contribute to research in #AdvTech

113. The Horizon Report
New Media Consortium's (NMC) &
EDUCAUSE
• annual, research-oriented effort that seeks to
identify & describe emerging technologies
likely to have considerable impact on
teaching, learning, & creative expression
within higher education.
• Organized to project 1-5 years into the future:
o 2005 Report: ubiquitous wireless,
intelligent searching, & social networking
in the 1-4 year time to significant impact
o 2007 Report: mobile phones usage in
higher ed and user created content
(classify & tag to create & upload)
o 2010 Report predicts:
 Open Content
 Electronic Books
 Gesture-based Computing
http://www.nmc.org/horizon

114. EDUCAUSE
http://www.educause.edu/
• EDUCAUSE is a nonprofit association
whose mission is to advance higher
education by promoting the intelligent use
of information technology.
• Advising Systems - 30 Resources
• Teaching and Learning
o - 924 Resources
o Applying Technology to Academic
Advising: A Vision Statement
o ECAR Study

115. NACADA’s
Technology in
Advising
Commission
The purpose of NACADA's Technology in Advising Commission is to
help academic advisors and advising administrators to understand the
impact that technologies such as:
•Online communication & virtual advising
•Degree audits & web registration
•Student information systems & electronic advising notes
•Social and connected spaces for innovative staff/faculty resources
•Understand the ideas and trends of how technology is being utilized in
higher education
•Website

116. Getting Started in #AdvOnline…
• Lurking is learning (at first)
• Read & research – then PLAY
• Engage & participate – ASK!!
• Share resources openly
• Identify your goals BEFORE tools
• Find a mentor & support team!
• Communities will look different
– Both the medium & message
– Find a place to connect & talk

117. About.me/LauraPasquini