This document discusses cross-channel digital marketing campaigns. It begins by defining a cross-channel campaign as one that aligns different digital marketing channels like search, social media, public relations, email and displays around a unified message. The document then discusses why these types of campaigns are effective by explaining how search engine optimization and social media are becoming more intertwined. It provides examples of campaign elements and outlines the roles that different channels like SEO, social media, public relations, and paid media can play. It also describes best practices for campaign mechanics, workflow, and concludes by having attendees plan their own hypothetical cross-channel campaign.
1. D IGITAL AC AD EMY VOL .1 2
C R OSS- C H AN N EL D IGITAL C AMPAIGN S
1 0 T H A P R I L 2 0 1 4
Daniel Nuss
Head of Media
Daniel.Nuss@LBi.com
+971 (0) 4 446 2404
@businuss
2. Agenda
• What is a Cross-Channel Digital Campaign?
• …why bother?
• Campaign mechanics
• Media strategy – who does what?
• Campaign workflow
• Group task
11. SEO has changed…
Panda Penguin
High-quality content
that is engaging
and incentivises users
to share
No more
high volume
manual link building
activity
UPDATESIMPLICATIONS
12. SEO has changed…
Panda Penguin Search+ Your World
High-quality content
that is engaging
and incentivises users
to share
No more
high volume
manual link building
activity
Creation of
social signals & buzz
rather than pure
link acquisition
UPDATESIMPLICATIONS
13. SEO & Social are becoming one…
Social
SEO
Social
SEO
23. Media Strategy – Who does what?
SEO
• Optimisation of landing page
• Creation of shareable content
• Identify relevant influencers
• Blogger outreach
Social
• Community management
• Campaign hashtag
• Platform specific competitions
(Facebook, Twitter, etc.)
• Moderation of UGC
SEO
&
Social
24. Media Strategy – Who does what?
PR
• Distribution of optimised press
releases to maximise reach
• Contacting news editors, portals &
digital publishers
eCRM
• Prime position in weekly/monthly
newsletter
• Emails optimised for mobile
• Channel-specific competition
PR &
eCRM
SEO
&
Social
25. Media Strategy – Who does what?
PPC
• Keyword research
• Account build out
• Added site links to branded ads
• Campaign optimisation
Paid Social
• Paid stumbles
• Sponsored tweets & stories
• Promoted posts
Paid Media
PR &
eCRM
SEO
&
Social
26. Display
Paid Media
PR &
eCRM
Media Strategy – Who does what?
Display
• Google Display Network
• AdExchanges & RTB
• TrueView in-stream ads &
mastheads on YouTube
SEO
&
Social
35. Group Task: Plan a Cross-Channel Campaign
1. What are the objectives?
2. Define campaign KPIs and targets.
3. Come up with a creative campaign idea.
4. What can I win?
5. What do I need to do?
6. Define budget spend.
36. A few more Tips
• One BIG prize plus many small ones
• At least one designated prize per channel
• Incentivise to share, invite & nominate
• And most importantly
38. A few more Tips
• One BIG prize plus many small ones
• At least one designated prize per channel
• Incentivise to share, invite & nominate
• And most importantly …keep it simple!
1. What is it about?
2. What do I need to do?
3. What can I win?
› Give clear steps on how to participate!
39. …so what are the Benefits?
Your 1st
Integrated
Digital
Campaign!
Engaging &
relevant content
Greater social
engagement
Better
rankings
Greater impact
NON-brand
story telling
Natural backlink
profile
Increase in high-
quality traffic
Better cost
efficiency