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Agenda
Introductions
Project Leader Essentials - Master the Online Platform
Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar
Maximize Your GlobalGiving Experience - Perfect the details of your campaign
Town Hall
Who am I? 
Who:	
  Kelly Kurz 
What: East African Field Representative
When: February - August
Where: —————————————>
Why: To Experience the Nonprofit World in
East Africa and share GlobalGiving
*2nd Time in East Africa
`
Who are you? 
What is your name?
What organization are you from?
When were you founded?
Where are your projects are located?
Why did you come to this workshop?
Introduce yourself to your neighbor!
Agenda
Introductions
Project Leader Essentials - Master the Online Platform
Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar
Maximize Your GlobalGiving Experience - Perfect the details of your campaign
Town Hall
20
Possible Subjects:
•  Navigating Project Entry (PE)
•  Projects
•  Project Reports
•  Partner Rewards
•  Donor Information and Thank You’s
Navigating Project Entry
21
22
What makes a good Project?
Specific, action
oriented
Easy to understand, jargon-free, project
specific
Close-up, high-resolution
photo
Tangible, realistic,
varied
Microprojects attract new donors!
23
• Microprojects are intended to help you fundraise for an individual or one specific activity. 

• Microprojects have a budget of $250 - $10,000
and are only active on the site for 3 months. 

• Microprojects only require 1 report, 90 days 
after it is funded.

• Microprojects are tied to an existing parent 
project on GlobalGiving.

• Microprojects get a bump up in 
GlobalGiving’s project ranking!
‘Support Ian’s Education”
Nyaka AIDS Project
Project Ranking Criteria
"  40% the amount of time since your previous
project report
"  20% the number of donors that your project has
attracted
"  20% the amount of money your project has raised
"  20% how close is the project to being fully funded
24
25
26
27
28
Project Reports
•  Is the report on-topic? 
•  Is it written for the correct target
audience? 
•  Is it compelling? 
•  Are there high-quality photos?
29
•  Includes	
  	
  at	
  least	
  one	
  vibrant	
  	
  and	
  high	
  resolu6on	
  photo	
  	
  
•  Report	
  directed	
  at	
  donors	
  ,	
  thanks	
  donors	
  	
  
•  tells	
  a	
  story	
  using	
  specific	
  people	
  from	
  the	
  project	
  
1	
  -­‐	
  Poor	
  
•  Does	
  not	
  include	
  photos	
  
•  No	
  thank	
  you	
  to	
  donors	
  	
  
•  Does	
  not	
  tell	
  a	
  story	
  
•  Content	
  is	
  not	
  relevant	
  to	
  the	
  project	
  	
  
2	
  –	
  Fair	
  
•  Does	
  not	
  include	
  photos	
  or	
  includes	
  poor	
  quality	
  photo(s)	
  
•  No	
  thank	
  you	
  to	
  donors	
  
•  Makes	
  sense	
  but	
  might	
  not	
  be	
  appropriately	
  directed	
  at	
  donors	
  
3	
  -­‐	
  Good	
  
•  Detailed	
  update	
  specific	
  to	
  the	
  project,	
  but	
  without	
  photos	
  
•  Includes	
  photos	
  of	
  various	
  quality	
  	
  
•  Report	
  content	
  does	
  not	
  elicit	
  emo6on,	
  but	
  includes	
  substan6al	
  content	
  on	
  the	
  project	
  	
  
4	
  –	
  Very	
  
Good	
  
•  Detailed	
  update	
  specific	
  to	
  the	
  project;	
  directed	
  at	
  GlobalGiving	
  donors	
  
•  Thanks	
  donors	
  several	
  6mes	
  
•  Includes	
  quotes	
  and/or	
  stories	
  about	
  the	
  project	
  	
  
•  Several	
  vibrant	
  and	
  high-­‐resolu6on	
  photos	
  
•  Elicits	
  emo6on	
  	
  
5	
  –	
  
Excellent	
  
Partner Rewards Program
"  Makes it possible for GlobalGiving to be more
transparent in our corporate recommendations and
donor promotions
"  Gives you concrete ways to help your organization
stand out
"  Rewards organizations that are reporting
regularly, participating in campaigns, etc.
"  Helps GlobalGiving better manage a growing
network
30
31
Partner	
  
•  Access	
  to	
  GlobalGiving’s	
  online	
  fundraising	
  and	
  donor	
  management	
  tools;	
  
•  Free	
  monthly	
  trainings;	
  	
  
•  Inclusion	
  on	
  GlobalGiving’s	
  employee	
  giving	
  programs	
  with	
  corporate	
  partners;	
  	
  
•  Access	
  to	
  site-­‐wide	
  matching	
  campaigns;	
  	
  
•  Eligibility	
  to	
  receive	
  gi8	
  card	
  redemp9ons	
  from	
  donors;	
  
•  Ability	
  to	
  post	
  volunteer	
  opportuni9es.	
  
Leader	
  
•  Eligible	
  to	
  be	
  recommended	
  to	
  a	
  corporate	
  partner,	
  featured	
  in	
  GlobalGiving	
  
social	
  media,	
  and	
  highlighted	
  in	
  donor	
  communica9ons;	
  	
  
•  Eligible	
  for	
  special	
  trainings,	
  matching	
  campaigns,	
  and	
  other	
  opportuni9es	
  just	
  
for	
  Leaders.	
  	
  
Superstar	
  
•  Most	
  likely	
  to	
  be	
  recommended	
  to	
  a	
  corporate	
  partner,	
  featured	
  in	
  GlobalGiving	
  
social	
  media,	
  and	
  in	
  donor	
  communica9ons;	
  	
  
•  Eligible	
  for	
  unique	
  matching	
  opportuni9es;	
  
•  Eligible	
  for	
  Project	
  of	
  the	
  Month	
  Club.	
  
32
33
34
35
36
37
38
Thank You’s
•  Acknowledge the donation amount and source
•  Use the filter to identify repeat donors
•  Ask questions!
Agenda
Introductions
Project Leader Essentials - Master the Online Platform
Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar
Maximize Your GlobalGiving Experience - Perfect the details of your campaign
Town Hall
41
Subjects:
•  GG Calendar 2015 
•  Tools and Trainings
•  Online Fundraising Academy 
•  One-on-One Consultation
Arlington Academy of Hope 
"  US based org., works in Uganda 
"  2012 September Open Challenge 
"  Raised $6,895 during the Open Challenge 
"  Participated in The Fundraising Academy 
"  Raised $33,726 during the June 2013 Partner Rewards Bonus Day&
received a $1,000 bonus for most funds raised 
"  Joined Give for Youth by participating in the Give for Youth Open
Challenge-raised $11,910 & received a $3,000 bonus for most funds
raised 
42
Iracambi 
"  Small organization 
"  Based in Brazil
"  2011 October Open Challenge
"  To date Iracambi has raised $39,540 on GG
"  Superstar 
"  Several Recurring Donations 
"  Participated in The Fundraising Academy 
"  Has posted microprojects 
"  Spoke to GG’s New York City Leadership Council !
43
Asociacion Grupo de Trabajo Redes (AGTR) 
"  Medium sized organization 
"  Based in Peru
"  April 2011 Open Challenge
"  To date AGTR has raised$37,711.84!
"  Superstar
"  Project Leader is a GG Ambassador 
"  Raised $9,585 during the June 2013 Partner Rewards Bonus Day
"  Recurring donations 
"  Participated in the The Fundraising Academy !
44
What do these organizations have in common?
"  Intentionally planned GlobalGiving
into their organizational fundraising
"  Selected and experimented with
different campaigns
"  A c t i v e e n g a g e m e n t w i t h
GlobalGiving activities and staff
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
Tools and Trainings
64
Online Fundraising Academy
What is the Online Fundraising Academy: 
A two-month course;
Made up of nine webinar sessions;
Taking place on Tuesdays at 11:00 am Washington, DC time in March and April (Find this time in your city).
A small cohort of organizations will be selected via an online application to participate.
Selected participants are required to:
Participate in at least seven of the nine webinar sessions;
Complete three homework assignments for the course;
Provide feedback and recommendations to discussion group members; and
Participate in the May Bonus Day OR July Bonus Day and raise at least $1,000.
Apply online by February 20th! Feel free to email Alexis Nadin at anadin@
65
One-on-One Consultation
Looking for help with your online fundraising? 

Set up a call with one of GlobalGiving's team members to create a
GlobalGiving fundraising strategy that is right for your organization.
projecthelp@globalgiving.org
Agenda
Introductions
Project Leader Essentials - Master the Online Platform
Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar
Maximize Your GlobalGiving Experience - Perfect the details of your campaign
Town Hall
Why should we bother with
data?
“There’s never enough time/money/resources to have the impact
we’d like!”


!
BUT
With good data, you’ll be able to make the greatest impact with
the resources you DO have!!
67
Running an organization is like
driving a car
"  You’ve only got one tank of fuel and a short time to get to your
destination
"  Without a map, you’d just be able to drive around and hope you got
there, but you stand a good chance of running out of fuel or arriving late
"  BUT, with a map, you’ve got a clear path to get where you need to go
as quickly and efficiently as possible!
68
Where to find your map!
69
What’s on your Analytics page?
70
Date	
  Picker	
  
Overview	
  
Numbers	
  
Web	
  Analy6cs	
  
Charts	
  
What’s on your Analytics page?
71
Project	
  Report	
  Metrics	
  
Web	
  Analy6cs	
  Charts	
  
Move the slider to see different
time frames
"  January 1-May 17, 2013 !
"  January 1-May 17, 2014	
  
72
What can I do with this data?
Hypothesis: If I make a change to my project page,
visitors will stay on it longer

Steps:
1.  Make a change to your project page (best to test this when
you’re not running other campaigns)
2.  Use the slider to compare the average time on page before
and after you made the change
73
Let’s say we made a change on Feb.14
74
Feb	
  14	
  –	
  April	
  1	
  Jan	
  1	
  –	
  Feb	
  14	
  
What can I do with this data?
Hypothesis: If we do an outreach campaign via facebook, more people will
donate to our project from facebook than have in the past.

Steps:
1.  Start reaching out to supporters on facebook
2.  Use the slider to compare your top donation sources before and
after the campaign. Does the proportion of facebook donors
increase?
75
Same time of year, different
strategy
76
No	
  specific	
  holiday	
  season	
  strategy	
  
Facebook-­‐focused	
  year-­‐end-­‐giving	
  
campaign	
  
Project Report Metrics
How did donors find your project pages?
77
•  Sent	
  Count	
  –	
  How	
  many	
  people	
  received	
  a	
  copy	
  of	
  the	
  report?	
  
•  Open	
  Count	
  –	
  How	
  many	
  people	
  opened	
  the	
  email?	
  
•  Clicked	
  Count	
  –	
  How	
  many	
  people	
  clicked	
  a	
  link	
  in	
  the	
  email?	
  
Report	
  email	
  metrics	
  are	
  captured	
  back	
  through	
  May	
  2013	
  
What can I do with this data?
Hypothesis: My last report didn’t get a very good open rate. If I change
the tone of my subject line, more people will open my report.

Steps:
1.  When you send your next report, include a subject line that gives
people a concrete reason to open your report
2.  Compare the open rates for each report as a percentage of how
many people received the message to see if your subject line
helped.
78
Let’s try a better subject line
79
Open rate nearly doubled with the more exciting subject line!
Future test: Can we increase click rates?
Key Takeaways
"  Data can help maximize the impact you can have with the limited time
and resources you’ve already got.
"  New Web Analytics page available on your PE Dashboard can share
insights about your donations, project page traffic, and project reports
"  Listen, Act, Learn. Repeat!
80
81
Effectiveness Dashboard
Our Hypothesis =
82
Effectiveness Dashboard
83
Effectiveness Dashboard
84
Effectiveness Dashboard
Agenda
Introductions
Project Leader Essentials - Master the Online Platform
Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar
Maximize Your GlobalGiving Experience - Perfect the details of your campaign
Town Hall
86
Questions:
How to tap recurring donations?
How can we make the most of
networking with other non-profits?
How do you get donors to
fund your projects?
Can GlobalGiving link up with local mobile banking MPESA to
enable Kenyan organizations receive local donations via MPESA?
Ways we can boost up our
global giving account?
How would one go about
increasing visibility to the
local donors towards
fundraising on global giving?
How can GlobalGiving enable
Kenyan organizations to receive
money from MPESA?
How can we effectively use the global
giving platform to fund raise for the
organization fully as compared to the
35%?
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Current Partner Workshop Slides

  • 1.
  • 2. Agenda Introductions Project Leader Essentials - Master the Online Platform Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar Maximize Your GlobalGiving Experience - Perfect the details of your campaign Town Hall
  • 3.
  • 4. Who am I? Who:  Kelly Kurz What: East African Field Representative When: February - August Where: —————————————> Why: To Experience the Nonprofit World in East Africa and share GlobalGiving *2nd Time in East Africa
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  • 9.
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  • 18. Who are you? What is your name? What organization are you from? When were you founded? Where are your projects are located? Why did you come to this workshop? Introduce yourself to your neighbor!
  • 19. Agenda Introductions Project Leader Essentials - Master the Online Platform Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar Maximize Your GlobalGiving Experience - Perfect the details of your campaign Town Hall
  • 20. 20 Possible Subjects: •  Navigating Project Entry (PE) •  Projects •  Project Reports •  Partner Rewards •  Donor Information and Thank You’s
  • 22. 22 What makes a good Project? Specific, action oriented Easy to understand, jargon-free, project specific Close-up, high-resolution photo Tangible, realistic, varied
  • 23. Microprojects attract new donors! 23 • Microprojects are intended to help you fundraise for an individual or one specific activity. • Microprojects have a budget of $250 - $10,000 and are only active on the site for 3 months. • Microprojects only require 1 report, 90 days after it is funded. • Microprojects are tied to an existing parent project on GlobalGiving. • Microprojects get a bump up in GlobalGiving’s project ranking! ‘Support Ian’s Education” Nyaka AIDS Project
  • 24. Project Ranking Criteria "  40% the amount of time since your previous project report "  20% the number of donors that your project has attracted "  20% the amount of money your project has raised "  20% how close is the project to being fully funded 24
  • 25. 25
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  • 27. 27
  • 28. 28 Project Reports •  Is the report on-topic? •  Is it written for the correct target audience? •  Is it compelling? •  Are there high-quality photos?
  • 29. 29 •  Includes    at  least  one  vibrant    and  high  resolu6on  photo     •  Report  directed  at  donors  ,  thanks  donors     •  tells  a  story  using  specific  people  from  the  project   1  -­‐  Poor   •  Does  not  include  photos   •  No  thank  you  to  donors     •  Does  not  tell  a  story   •  Content  is  not  relevant  to  the  project     2  –  Fair   •  Does  not  include  photos  or  includes  poor  quality  photo(s)   •  No  thank  you  to  donors   •  Makes  sense  but  might  not  be  appropriately  directed  at  donors   3  -­‐  Good   •  Detailed  update  specific  to  the  project,  but  without  photos   •  Includes  photos  of  various  quality     •  Report  content  does  not  elicit  emo6on,  but  includes  substan6al  content  on  the  project     4  –  Very   Good   •  Detailed  update  specific  to  the  project;  directed  at  GlobalGiving  donors   •  Thanks  donors  several  6mes   •  Includes  quotes  and/or  stories  about  the  project     •  Several  vibrant  and  high-­‐resolu6on  photos   •  Elicits  emo6on     5  –   Excellent  
  • 30. Partner Rewards Program "  Makes it possible for GlobalGiving to be more transparent in our corporate recommendations and donor promotions "  Gives you concrete ways to help your organization stand out "  Rewards organizations that are reporting regularly, participating in campaigns, etc. "  Helps GlobalGiving better manage a growing network 30
  • 31. 31 Partner   •  Access  to  GlobalGiving’s  online  fundraising  and  donor  management  tools;   •  Free  monthly  trainings;     •  Inclusion  on  GlobalGiving’s  employee  giving  programs  with  corporate  partners;     •  Access  to  site-­‐wide  matching  campaigns;     •  Eligibility  to  receive  gi8  card  redemp9ons  from  donors;   •  Ability  to  post  volunteer  opportuni9es.   Leader   •  Eligible  to  be  recommended  to  a  corporate  partner,  featured  in  GlobalGiving   social  media,  and  highlighted  in  donor  communica9ons;     •  Eligible  for  special  trainings,  matching  campaigns,  and  other  opportuni9es  just   for  Leaders.     Superstar   •  Most  likely  to  be  recommended  to  a  corporate  partner,  featured  in  GlobalGiving   social  media,  and  in  donor  communica9ons;     •  Eligible  for  unique  matching  opportuni9es;   •  Eligible  for  Project  of  the  Month  Club.  
  • 32. 32
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  • 38. 38 Thank You’s •  Acknowledge the donation amount and source •  Use the filter to identify repeat donors •  Ask questions!
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  • 40. Agenda Introductions Project Leader Essentials - Master the Online Platform Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar Maximize Your GlobalGiving Experience - Perfect the details of your campaign Town Hall
  • 41. 41 Subjects: •  GG Calendar 2015 •  Tools and Trainings •  Online Fundraising Academy •  One-on-One Consultation
  • 42. Arlington Academy of Hope "  US based org., works in Uganda "  2012 September Open Challenge "  Raised $6,895 during the Open Challenge "  Participated in The Fundraising Academy "  Raised $33,726 during the June 2013 Partner Rewards Bonus Day& received a $1,000 bonus for most funds raised "  Joined Give for Youth by participating in the Give for Youth Open Challenge-raised $11,910 & received a $3,000 bonus for most funds raised 42
  • 43. Iracambi "  Small organization "  Based in Brazil "  2011 October Open Challenge "  To date Iracambi has raised $39,540 on GG "  Superstar "  Several Recurring Donations "  Participated in The Fundraising Academy "  Has posted microprojects "  Spoke to GG’s New York City Leadership Council ! 43
  • 44. Asociacion Grupo de Trabajo Redes (AGTR) "  Medium sized organization "  Based in Peru "  April 2011 Open Challenge "  To date AGTR has raised$37,711.84! "  Superstar "  Project Leader is a GG Ambassador "  Raised $9,585 during the June 2013 Partner Rewards Bonus Day "  Recurring donations "  Participated in the The Fundraising Academy ! 44
  • 45. What do these organizations have in common? "  Intentionally planned GlobalGiving into their organizational fundraising "  Selected and experimented with different campaigns "  A c t i v e e n g a g e m e n t w i t h GlobalGiving activities and staff 45
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  • 64. 64 Online Fundraising Academy What is the Online Fundraising Academy: A two-month course; Made up of nine webinar sessions; Taking place on Tuesdays at 11:00 am Washington, DC time in March and April (Find this time in your city). A small cohort of organizations will be selected via an online application to participate. Selected participants are required to: Participate in at least seven of the nine webinar sessions; Complete three homework assignments for the course; Provide feedback and recommendations to discussion group members; and Participate in the May Bonus Day OR July Bonus Day and raise at least $1,000. Apply online by February 20th! Feel free to email Alexis Nadin at anadin@
  • 65. 65 One-on-One Consultation Looking for help with your online fundraising? Set up a call with one of GlobalGiving's team members to create a GlobalGiving fundraising strategy that is right for your organization. projecthelp@globalgiving.org
  • 66. Agenda Introductions Project Leader Essentials - Master the Online Platform Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar Maximize Your GlobalGiving Experience - Perfect the details of your campaign Town Hall
  • 67. Why should we bother with data? “There’s never enough time/money/resources to have the impact we’d like!” ! BUT With good data, you’ll be able to make the greatest impact with the resources you DO have!! 67
  • 68. Running an organization is like driving a car "  You’ve only got one tank of fuel and a short time to get to your destination "  Without a map, you’d just be able to drive around and hope you got there, but you stand a good chance of running out of fuel or arriving late "  BUT, with a map, you’ve got a clear path to get where you need to go as quickly and efficiently as possible! 68
  • 69. Where to find your map! 69
  • 70. What’s on your Analytics page? 70 Date  Picker   Overview   Numbers   Web  Analy6cs   Charts  
  • 71. What’s on your Analytics page? 71 Project  Report  Metrics   Web  Analy6cs  Charts  
  • 72. Move the slider to see different time frames "  January 1-May 17, 2013 ! "  January 1-May 17, 2014   72
  • 73. What can I do with this data? Hypothesis: If I make a change to my project page, visitors will stay on it longer Steps: 1.  Make a change to your project page (best to test this when you’re not running other campaigns) 2.  Use the slider to compare the average time on page before and after you made the change 73
  • 74. Let’s say we made a change on Feb.14 74 Feb  14  –  April  1  Jan  1  –  Feb  14  
  • 75. What can I do with this data? Hypothesis: If we do an outreach campaign via facebook, more people will donate to our project from facebook than have in the past. Steps: 1.  Start reaching out to supporters on facebook 2.  Use the slider to compare your top donation sources before and after the campaign. Does the proportion of facebook donors increase? 75
  • 76. Same time of year, different strategy 76 No  specific  holiday  season  strategy   Facebook-­‐focused  year-­‐end-­‐giving   campaign  
  • 77. Project Report Metrics How did donors find your project pages? 77 •  Sent  Count  –  How  many  people  received  a  copy  of  the  report?   •  Open  Count  –  How  many  people  opened  the  email?   •  Clicked  Count  –  How  many  people  clicked  a  link  in  the  email?   Report  email  metrics  are  captured  back  through  May  2013  
  • 78. What can I do with this data? Hypothesis: My last report didn’t get a very good open rate. If I change the tone of my subject line, more people will open my report. Steps: 1.  When you send your next report, include a subject line that gives people a concrete reason to open your report 2.  Compare the open rates for each report as a percentage of how many people received the message to see if your subject line helped. 78
  • 79. Let’s try a better subject line 79 Open rate nearly doubled with the more exciting subject line! Future test: Can we increase click rates?
  • 80. Key Takeaways "  Data can help maximize the impact you can have with the limited time and resources you’ve already got. "  New Web Analytics page available on your PE Dashboard can share insights about your donations, project page traffic, and project reports "  Listen, Act, Learn. Repeat! 80
  • 85. Agenda Introductions Project Leader Essentials - Master the Online Platform Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar Maximize Your GlobalGiving Experience - Perfect the details of your campaign Town Hall
  • 86. 86 Questions: How to tap recurring donations? How can we make the most of networking with other non-profits? How do you get donors to fund your projects? Can GlobalGiving link up with local mobile banking MPESA to enable Kenyan organizations receive local donations via MPESA? Ways we can boost up our global giving account? How would one go about increasing visibility to the local donors towards fundraising on global giving? How can GlobalGiving enable Kenyan organizations to receive money from MPESA? How can we effectively use the global giving platform to fund raise for the organization fully as compared to the 35%?