A global volunteer network of NGOs, activists, technologists, academics, media A community of practice for knowledge and skill sharing An onlinemDirectory of apps, case studies, research, how-to materials An innovation channel
The Use of Mobiles Disasters and Relief Early warnings Urgent alerts Refugee coordination Supply chain management Environmental Monitoring GPRS individual and crowd data Organizing/Advocacy Constituency engagement Legislative advocacy Mobilization Getting Out the Vote Information dissemination Political campaigns/candidates/parties Economic Development/Livelihoods Payments Micro loan management Market data/information Small enterprises (SMEs) Health: Disease surveillance and mapping Patient management Public health education (HIV, TB, STDs) Supply chain management (drugs, food) Telemedicine Accountability/Transparency Election monitoring Human rights monitoring Corruption monitoring Budget tracking/participatory budgeting Media and (Citizen) Reporting Incidence/news mapping Incident photo/video footage News dissemination in restricted environments
Functionality Voice/Audio SMS Mobile Web Mobile Applications Data Collection Supply Chain Medical records/Imaging etc USSD Location-based apps and services Bluetooth Photos and Video/Life-stream
1. It’s all very exciting2. Are we there? If not, what do we need?…with a dose of realism
It’s all really exciting… Computing is not at the margins anymore, (though people still are.) Communications is now in the hands of people who have not had it before Innovation is happening everywhere
“God Sends Mobiles”(Schmitt 2002) "The cell phone is the single most transformative technology for development” (Jeffrey Sachs) “A 10% increase in mobile penetration boosts annual GDP by 1.2%” (Deloitte 2007) “Making lives better”
Mobiles…A Wonderful World? (Positive) Externalities Cell Phone Services and Development Projects
Empirical Research on the Impact of Mobile Phones Fisheries in India (Abraham 2007, Jensen 2007) Grain markets in Niger (Aker 2008) Farmer participation in Uganda (Muto 2009) Internet kiosks and soybean prices in India (Goyal 2009) Labor markets in South Africa (Klonner and Nolen 2009)
Mobile Phones and Fish Price Dispersion (Jensen 2007)
Cell Phones and Welfare Welfare improves with market efficiency, but how welfare is distributed among consumers, producers and traders is ambiguous Increase in fisherman’s profits and a reduction in waste (Jensen 2007) Traders’ profits increase (higher prices) and consumer prices decrease (Aker 2008) Increase in monthly wholesale price of soybeans (Goyal 2008)
2. Are we there? If not, what do we need?
The Mobile Eco System Source: Rudy de Waele
Key Issues Incredibly promising and exciting Commercial, competitive, very fluid field Privacy and security Fragmented platforms Many pilots, no scale Impact unclear. Much trial and error Focus on apps but not on an enabling environment Lack of open platforms and applications
Key Issues Significant capacity issues (NGOs and Gov) Lack of capable intermediaries Little knowledge of what works in what setting Data alone may be largely useless unless it provides the right information delivered through the right channel in the right form at the right time.
Towards a framework Additive versus transformative Contextual and user-focused Sustainable (unsolved) Driven by demand Build it and they will come does usually not work Localized but shareable Built on open standards? Built on existing knowledge
In what context?
Critical success factors?
Needed Targeted (and outsourced) R&D ICT innovation marketplaces Venture funds and PPPs Strong intermediaries IT, mobile, data, information visualization, etc User adoption studies and contextual research Nokia and Microsoft Better topographies (and case studies)