The document discusses the use of information and communication technologies (ICT) to support agricultural extension work. It provides examples of how Cornell Cooperative Extension has used technologies like online learning platforms, videoconferencing, and mobile apps to deliver educational programs across New York State. While ICT increases access to information and opportunities for collaboration, challenges remain around digital literacy and universal broadband access. The document advocates for inclusive, sustainable ICT models that respect local knowledge and engage new technologies like mobile and social media.