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ISSN: 2278 – 1323
           International Journal of Advanced Research in Computer Engineering & Technology
                                                               Volume 1, Issue 4, June 2012



        A Literature Review of Online Discussion
              Forum in e-Learning Scenario
                      Ankita Singhal                                                Brij Mohan Kalra

                          Student                                                       Professor

  Department of Computer Science & Engineering                     Department of Computer Science & Engineering
 Ajay Kumar Garg Engineering College, Ghaziabad                   Ajay Kumar Garg Engineering College, Ghaziabad
                ankita.singhal08@gmail.com                                          brijkalra@yahoo.com




   Abstract-- eLearning is the technology that enables              intermediate and higher education programmers And
people to learn anytime and anywhere. It comprises all              informal learning describes a lifelong process
forms of electronically supported learning and teaching             whereby individuals acquire information, knowledge,
and has evolved over a period of time. The advancement
                                                                    values, skills, behavior and attitudes from daily
of web2.0 in e-Learning is increasing day by day. Web 2.0
is an important term that encompassing several new web              experience and the educational influences and
technologies. Discussion forum is one of the most                   resources from family neighbors and work place [2].
efficient web2.0 tool used for communication on internet            In the present times, it is estimate that there is 20%
by posting a question and waiting for comment or answer.            knowledge is through formal learning and 80% is
It have lot of information in the form of user generated            through informal learning [3].
content which is stored at different locations. The purpose
of the paper is to critically review the methods of posting a
question and a comment on discussion forum. Various                 Web 2.0 develop the new concept of Web which
related work that have been done and their gaps in the              provide services that strongly promote the
use of online discussion forums for e-Learning are also             development of communication, sharing of ideas,
discusses.                                                          development and acceptance of new knowledge and
                                                                    skills. Web 2.0 services provide a new way for
Index Terms-- eLearning, Crawling, Discussion forum,                development of informal learning [2].
Formal learning, Forum portal, Inforamal learning                   Discussion forum is a hierarchical or tree like
                                                                    structure. It contains numbers of sub forums, each
Web 2.0.
                                                                    Forum may have several topics. Within each forum’s
                                                                    topic a new discussion started is called thread [4].
                     I.   INTRODUCTION                              Online discussion forums are a valuable means to
e-Learning is a fast, just-in-time, and non-linear                  discuss ideas, get suggestions, exchange of
learning process, which is now widely applied in                    information and share insights between people
distributed and dynamic environments such as on the                 related to particular field of Internet [5]. The
World Wide Web [1]. Learning is categorized into                    continuous user interaction on an online forum
two major categories: Formal learning and Informal                  becomes a virtual community for members to share
learning.                                                           thoughts on subjects of their interest without face-to-
Formal learning refers to hierarchically structured                 face contact with each other [6].
learning in which acquiring knowledge and skills at                 Discussion forum motivate learners in two ways.
the official educational institutions through primary,              First, active discussion forum have every minute new


                                                                                                                      704
                                               All Rights Reserved © 2012 IJARCET
ISSN: 2278 – 1323
           International Journal of Advanced Research in Computer Engineering & Technology
                                                               Volume 1, Issue 4, June 2012


content, and thus, make it more attractive for a users                                   III. LITERATURE REVIEW
to come back later. Second, whenever a learner                        Discussion forum is become essential tool of web
expressed his own opinion then it tends to defend this
opinion against others. Hence, active learners will                   2.0. Various authors have discussed the design of
contribute quite regularly [4]. The main purpose of                   discussion forums, and how discussion forums work.
this paper is critical review of all the work related to
                                                                      Some of the major works are discussed below:
discussion forum and problems on the methods of
posting or comment on it.
                                                                      Andrew Arnt et al. states that large messege and
          II. FEATURES OF DISCUSSION FORUM                            posts may produce information overloading problem.
There are various features of discussion forum                        This problem can be resolved by moderator which is
available through which we can interact and                           based on naive Bayes classifier that can be trained by
communicate with others, share their ideas and                        a set of moderated comments in an online forum and
suggestions. Features are as follow:                                  then used to predict, with high accuracy, the expected

                            Table I                                   moderations of unlabeled comments in that same
                  Features of discussion forum                        forum. This classifier can then be used to augment
Parameters                 Discussion forum                           the existing moderation scheme, addressing inherent
Locus of control           Open to collaboration i.e.                 scarcity problems [5].
                           Decentralized and group
                                                                      Yulei Zhang et al. creates a Dark Web Forums Portal
Post                       Are owned by groups with equal
                           responsibilities                           which is a heterogeneous forum that collected data

Aim                        Aim is to provide support to               from different Jihadist forums. System designing of
                           public to discuss on any topic.            dark web forums portal containing Data acquisition,
Content                    It provide static content: once            Data preparation, several analysis functions including
(Static/dynamic)           posted the posting doesn't change          single and multiple forums searching, browsing,
                           (answers are provided by others)           statistics analysis, multilingual translation, and then
Way of display             Content is organized and
                                                                      social network visualization. This forum used for
                           presented in different ways
                                                                      providing the information to the users quickly and
Comments or                Both are required
                                                                      effectively [7].
answers
Intent                     The intent is decision making               Mikołaj Morzy. Introduce a framework for mining
                           (used more to provide support)
                                                                      Internet forums which is to provide users with
Login required to          Optional
                                                                      automatic means of discovering useful knowledge
see the content
                                                                      from these vast amounts of textual data. It consists of
Uploading/                 No allowed
                                                                      two levels of analysis: statistical and network
Downloading
                           Optional
                                                                      analysis. For each level of the analysis the basic
Personal profile
Content posts              Queries and answers                        statistics used to construct a given level have been
                                                                      identified. The statistics identified are topic, post and
Examples                   Yahoo answers
                                                                      user which are used to define activity, controversy,
                                                                      popularity and other work [8].



                                                                                                                          705
                                                 All Rights Reserved © 2012 IJARCET
ISSN: 2278 – 1323
          International Journal of Advanced Research in Computer Engineering & Technology
                                                              Volume 1, Issue 4, June 2012


Namita Mittal et al. describe that In the web forum,            quality of the content in forums. Post usage can be
crawling is used to collect the relevant information            identifying user rating through usage behavior [11].
from different webpages. It crawls all the pages
                                                                Guoying Wang and Jiyu Cheng states that all the
URLs that represent web forum. Out of these pages
                                                                data given by users in terms of posts or comments in
some of them are redundant pages, invalid pages and
                                                                online forums is the rewards in user contributed data.
some require the authorization to access the login
                                                                It may be possible that more reward is due to some
pages. For the efficient and effective searching,
                                                                fake contribution by users. Various possible frauds in
remove all those URLs pages having those errors and
                                                                online forum are junk post, advertisement post,
reconstruct the web forum. Other errors may be
                                                                dummy replies and dummy rates. These frauds are
connection error, text error and number error. To
                                                                useless and have no contribution to a forum. There
overcome these problems, it convert HTML page into
                                                                are some frauds tolerance parameters to measure
DOM tree and generate wrappers which used cluster
                                                                fraud feature of user contributed data like post
based on similarity between templates. It separate
                                                                minimum length, interval, Average rate, replies etc. it
and remove redundancy and errors among the pages
                                                                calculates user contribution score (UCS) and using
for effective and efficient information retrieval from
                                                                these frauds tolerance parameter, it recognizes fraud-
web forums [9].
                                                                tolerant user contribution score (FUCS) [12].
Qing gao states special and effective vertical crawler
for web forum. This crawler is different from General                              IV. RESEARCH GAP
and focused crawler in which general crawler is used            With the explosive growth of Internet, discussion has
to meet common users demand and focused crawler                 become an essential communication media for
is used for filter useless information. Vertical crawler        exchanging information and ideas over World Web
can get structured information from web pages,                  Wide. Some of the problems like information
filtering out the useless information and show users            overload are generated. If the forum becomes very
the most valuable web resources. It adapts the                  populated, many people post queries and comment on
template based processing method for regular                    others query then it becomes very difficult to find
expression to get structure information like title,             best comments. Some post or thread may be
author, number of replies that are saved into post              unanswered generate unwanted data. In the user
information table [10].                                         generated content, it become very difficult to find the
                                                                quality content. Other problem is to find relevant
According to the Kavin chai et al. due to rapid
                                                                information from the excessive data available on a
increase the amount of user generated content
                                                                discussion forum. Information retrieval is another big
(UGC), it is very difficult to identify the quality of
                                                                problem since there is plenty of useless information
the content. The main problem is insufficient rating
                                                                which cateorised into three categories: Invalid pages,
given to large amount of content. A novel method is
                                                                Replicated pages and login pages.
proposed to determine the post usage to evaluate the




                                                                                                                  706
                                           All Rights Reserved © 2012 IJARCET
ISSN: 2278 – 1323
             International Journal of Advanced Research in Computer Engineering & Technology
                                                                 Volume 1, Issue 4, June 2012


                        V. CONCLUSION                                             2.0 services on Informal Education”, in Proceedings of

The     development        of    Web      2.0    technologies                     the 33rd International Convention, MIPRO, pp. 944-
                                                                                  948, 2010.
encourages people to share individual opinions. Web
users can participate in a discussion forum platform                        [3]   Jay Cross. “Informal learning: recovering the natural
                                                                                  pathways that inspire innovation and performance”, San
to express themselves and interact with other users on
                                                                                  francico: John Wiley & Sons, 2006.
specific interests. This contribute to a lot of user
generated information which is distributed over many                        [4]   Fabian Abel, Ig Ibert Bittencourt, Evandro Costa,
                                                                                  Nicola Henze, Daniel Krause, and Julita Vassileva.
forums. Due to this, it is not easy to find specific
                                                                                  “Recommendations in Online Discussion Forums for E-
information from discussion forums. A review of
                                                                                  Learning     Systems,”    IEEE    Transaction    Learning
various methods of posting, commenting, searching                                 Technologies, vol. 3, pp. 165–176, April-June 2010.
the queries and the way to answer the questions (i.e.
                                                                            [5]   Andrew Arnt and Shlomo Zilberstein. “Learning to
queries) on online discussion forums from different
                                                                                  Perform      Moderation    in     Online     Forums”,    in
researchers has been done. The research gaps in the
                                                                                  International Conference on Web Intelligence, pp. 631-
previous work are examined and are listed above.                                  641, 2003.



                    VI. FUTURE ENHANCEMENT                                  [6]   Christopher    C.   Yang    and    Tobun      Dorbin    Ng.
Discussion forums have lot of information in the                                  “Analyzing and Visualizing Web Opinion Development
                                                                                  and social interactions with density based clustering”,
form of user generated content which is stored at
                                                                                  IEEE Transactions on Systems, Man and Cybernetics,
different locations. This distributed information can
                                                                                  Part A: Systems and Humans, vol. 41, pp.1144 – 1155,
be aggregrated at a single place and can be used by                               Nov. 2011.
users for learning. Additionally, collaboration with
                                                                            [7]   Yulei Zhang, Shuo Zeng, Li Fan, Yan Dang, Larson,
other web 2.0 tools like weblogs, Wikis and RSS etc
                                                                                  C.A and Hsinchun Chen.“Dark WebForums Portal:
can be done to enhance the power of eLearning. Also,                              Searching     and   Analyzing     Jihadist   Forums”,    in
people spend lot of time on social networks, so it is                             International Conference on Intelligence and Security
                                                                                  Informatics IEEE, pp.71-76, 2009.
adviseable to combine discussion forum with social
networking sites for better learning experiences                            [8]   Mikolaj Morzy.“On Mining and Social Role Discovery
through which user can easily access the information                              in Internet Forums”, in International Workshop on
                                                                                  Social Informatics, pp. 74-79, june 2009.
of the forums.
                                                                            [9]   Namita Mittal et al.”Reconstruction ofWeb Forms for
                                                                                  Efficient Web Search” in International Conference on
                        VII. REFERENCES
                                                                                  Methods and Models in Computer Science, pp. 1 – 5,
      [1]   Ming Mao, Yefei Peng, and Daqing He. “Ontology-
                                                                                  2009.
            based Content Management and Access Framework for
                                                                            [10] Qing Gao.“A high-precision forum crawler based on
            Supporting E-Learning Systems”, IEEE / WIC/ ACM
                                                                                  vertical crawling”, in IEEE International Conference
            International Conference on Web Intelligence and
                                                                                  on Network Infrastructure and Digital Content, pp.
            Intelligent Agent Technology Workshops, pp. 220-226,
                                                                                  362-367, 2009.
            2006.
                                                                            [11] Kevin Chai, Pedram Hayati, Vidyasagar Potdar, Chen

      [2]   Željka Požgaj and Nikola Vlahovi. “The Impact of Web                  Wu and Alex Talevski. “Assessing Post Usage for
                                                                                  Measuring the Quality of Forum Posts”, in IEEE



                                                                                                                                          707
                                                  All Rights Reserved © 2012 IJARCET
ISSN: 2278 – 1323
      International Journal of Advanced Research in Computer Engineering & Technology
                                                          Volume 1, Issue 4, June 2012

    international conference on digital ecosystems and
    technologies, pp. 233-238, Apr 12 2010.

[12] Guoying Wang and Jiyu Cheng. “Fraud-Tolerant
    Measurement of User Contribution in Online Forum”,
    in International Conference on Web Information
    Systems and Mining (WISM), vol.2, pp. 244-247, 23-24
    Oct. 2010.




                                                                                   708
                                              All Rights Reserved © 2012 IJARCET

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  • 1. ISSN: 2278 – 1323 International Journal of Advanced Research in Computer Engineering & Technology Volume 1, Issue 4, June 2012 A Literature Review of Online Discussion Forum in e-Learning Scenario Ankita Singhal Brij Mohan Kalra Student Professor Department of Computer Science & Engineering Department of Computer Science & Engineering Ajay Kumar Garg Engineering College, Ghaziabad Ajay Kumar Garg Engineering College, Ghaziabad ankita.singhal08@gmail.com brijkalra@yahoo.com Abstract-- eLearning is the technology that enables intermediate and higher education programmers And people to learn anytime and anywhere. It comprises all informal learning describes a lifelong process forms of electronically supported learning and teaching whereby individuals acquire information, knowledge, and has evolved over a period of time. The advancement values, skills, behavior and attitudes from daily of web2.0 in e-Learning is increasing day by day. Web 2.0 is an important term that encompassing several new web experience and the educational influences and technologies. Discussion forum is one of the most resources from family neighbors and work place [2]. efficient web2.0 tool used for communication on internet In the present times, it is estimate that there is 20% by posting a question and waiting for comment or answer. knowledge is through formal learning and 80% is It have lot of information in the form of user generated through informal learning [3]. content which is stored at different locations. The purpose of the paper is to critically review the methods of posting a question and a comment on discussion forum. Various Web 2.0 develop the new concept of Web which related work that have been done and their gaps in the provide services that strongly promote the use of online discussion forums for e-Learning are also development of communication, sharing of ideas, discusses. development and acceptance of new knowledge and skills. Web 2.0 services provide a new way for Index Terms-- eLearning, Crawling, Discussion forum, development of informal learning [2]. Formal learning, Forum portal, Inforamal learning Discussion forum is a hierarchical or tree like structure. It contains numbers of sub forums, each Web 2.0. Forum may have several topics. Within each forum’s topic a new discussion started is called thread [4]. I. INTRODUCTION Online discussion forums are a valuable means to e-Learning is a fast, just-in-time, and non-linear discuss ideas, get suggestions, exchange of learning process, which is now widely applied in information and share insights between people distributed and dynamic environments such as on the related to particular field of Internet [5]. The World Wide Web [1]. Learning is categorized into continuous user interaction on an online forum two major categories: Formal learning and Informal becomes a virtual community for members to share learning. thoughts on subjects of their interest without face-to- Formal learning refers to hierarchically structured face contact with each other [6]. learning in which acquiring knowledge and skills at Discussion forum motivate learners in two ways. the official educational institutions through primary, First, active discussion forum have every minute new 704 All Rights Reserved © 2012 IJARCET
  • 2. ISSN: 2278 – 1323 International Journal of Advanced Research in Computer Engineering & Technology Volume 1, Issue 4, June 2012 content, and thus, make it more attractive for a users III. LITERATURE REVIEW to come back later. Second, whenever a learner Discussion forum is become essential tool of web expressed his own opinion then it tends to defend this opinion against others. Hence, active learners will 2.0. Various authors have discussed the design of contribute quite regularly [4]. The main purpose of discussion forums, and how discussion forums work. this paper is critical review of all the work related to Some of the major works are discussed below: discussion forum and problems on the methods of posting or comment on it. Andrew Arnt et al. states that large messege and II. FEATURES OF DISCUSSION FORUM posts may produce information overloading problem. There are various features of discussion forum This problem can be resolved by moderator which is available through which we can interact and based on naive Bayes classifier that can be trained by communicate with others, share their ideas and a set of moderated comments in an online forum and suggestions. Features are as follow: then used to predict, with high accuracy, the expected Table I moderations of unlabeled comments in that same Features of discussion forum forum. This classifier can then be used to augment Parameters Discussion forum the existing moderation scheme, addressing inherent Locus of control Open to collaboration i.e. scarcity problems [5]. Decentralized and group Yulei Zhang et al. creates a Dark Web Forums Portal Post Are owned by groups with equal responsibilities which is a heterogeneous forum that collected data Aim Aim is to provide support to from different Jihadist forums. System designing of public to discuss on any topic. dark web forums portal containing Data acquisition, Content It provide static content: once Data preparation, several analysis functions including (Static/dynamic) posted the posting doesn't change single and multiple forums searching, browsing, (answers are provided by others) statistics analysis, multilingual translation, and then Way of display Content is organized and social network visualization. This forum used for presented in different ways providing the information to the users quickly and Comments or Both are required effectively [7]. answers Intent The intent is decision making Mikołaj Morzy. Introduce a framework for mining (used more to provide support) Internet forums which is to provide users with Login required to Optional automatic means of discovering useful knowledge see the content from these vast amounts of textual data. It consists of Uploading/ No allowed two levels of analysis: statistical and network Downloading Optional analysis. For each level of the analysis the basic Personal profile Content posts Queries and answers statistics used to construct a given level have been identified. The statistics identified are topic, post and Examples Yahoo answers user which are used to define activity, controversy, popularity and other work [8]. 705 All Rights Reserved © 2012 IJARCET
  • 3. ISSN: 2278 – 1323 International Journal of Advanced Research in Computer Engineering & Technology Volume 1, Issue 4, June 2012 Namita Mittal et al. describe that In the web forum, quality of the content in forums. Post usage can be crawling is used to collect the relevant information identifying user rating through usage behavior [11]. from different webpages. It crawls all the pages Guoying Wang and Jiyu Cheng states that all the URLs that represent web forum. Out of these pages data given by users in terms of posts or comments in some of them are redundant pages, invalid pages and online forums is the rewards in user contributed data. some require the authorization to access the login It may be possible that more reward is due to some pages. For the efficient and effective searching, fake contribution by users. Various possible frauds in remove all those URLs pages having those errors and online forum are junk post, advertisement post, reconstruct the web forum. Other errors may be dummy replies and dummy rates. These frauds are connection error, text error and number error. To useless and have no contribution to a forum. There overcome these problems, it convert HTML page into are some frauds tolerance parameters to measure DOM tree and generate wrappers which used cluster fraud feature of user contributed data like post based on similarity between templates. It separate minimum length, interval, Average rate, replies etc. it and remove redundancy and errors among the pages calculates user contribution score (UCS) and using for effective and efficient information retrieval from these frauds tolerance parameter, it recognizes fraud- web forums [9]. tolerant user contribution score (FUCS) [12]. Qing gao states special and effective vertical crawler for web forum. This crawler is different from General IV. RESEARCH GAP and focused crawler in which general crawler is used With the explosive growth of Internet, discussion has to meet common users demand and focused crawler become an essential communication media for is used for filter useless information. Vertical crawler exchanging information and ideas over World Web can get structured information from web pages, Wide. Some of the problems like information filtering out the useless information and show users overload are generated. If the forum becomes very the most valuable web resources. It adapts the populated, many people post queries and comment on template based processing method for regular others query then it becomes very difficult to find expression to get structure information like title, best comments. Some post or thread may be author, number of replies that are saved into post unanswered generate unwanted data. In the user information table [10]. generated content, it become very difficult to find the quality content. Other problem is to find relevant According to the Kavin chai et al. due to rapid information from the excessive data available on a increase the amount of user generated content discussion forum. Information retrieval is another big (UGC), it is very difficult to identify the quality of problem since there is plenty of useless information the content. The main problem is insufficient rating which cateorised into three categories: Invalid pages, given to large amount of content. A novel method is Replicated pages and login pages. proposed to determine the post usage to evaluate the 706 All Rights Reserved © 2012 IJARCET
  • 4. ISSN: 2278 – 1323 International Journal of Advanced Research in Computer Engineering & Technology Volume 1, Issue 4, June 2012 V. CONCLUSION 2.0 services on Informal Education”, in Proceedings of The development of Web 2.0 technologies the 33rd International Convention, MIPRO, pp. 944- 948, 2010. encourages people to share individual opinions. Web users can participate in a discussion forum platform [3] Jay Cross. “Informal learning: recovering the natural pathways that inspire innovation and performance”, San to express themselves and interact with other users on francico: John Wiley & Sons, 2006. specific interests. This contribute to a lot of user generated information which is distributed over many [4] Fabian Abel, Ig Ibert Bittencourt, Evandro Costa, Nicola Henze, Daniel Krause, and Julita Vassileva. forums. Due to this, it is not easy to find specific “Recommendations in Online Discussion Forums for E- information from discussion forums. A review of Learning Systems,” IEEE Transaction Learning various methods of posting, commenting, searching Technologies, vol. 3, pp. 165–176, April-June 2010. the queries and the way to answer the questions (i.e. [5] Andrew Arnt and Shlomo Zilberstein. “Learning to queries) on online discussion forums from different Perform Moderation in Online Forums”, in researchers has been done. The research gaps in the International Conference on Web Intelligence, pp. 631- previous work are examined and are listed above. 641, 2003. VI. FUTURE ENHANCEMENT [6] Christopher C. Yang and Tobun Dorbin Ng. Discussion forums have lot of information in the “Analyzing and Visualizing Web Opinion Development and social interactions with density based clustering”, form of user generated content which is stored at IEEE Transactions on Systems, Man and Cybernetics, different locations. This distributed information can Part A: Systems and Humans, vol. 41, pp.1144 – 1155, be aggregrated at a single place and can be used by Nov. 2011. users for learning. Additionally, collaboration with [7] Yulei Zhang, Shuo Zeng, Li Fan, Yan Dang, Larson, other web 2.0 tools like weblogs, Wikis and RSS etc C.A and Hsinchun Chen.“Dark WebForums Portal: can be done to enhance the power of eLearning. Also, Searching and Analyzing Jihadist Forums”, in people spend lot of time on social networks, so it is International Conference on Intelligence and Security Informatics IEEE, pp.71-76, 2009. adviseable to combine discussion forum with social networking sites for better learning experiences [8] Mikolaj Morzy.“On Mining and Social Role Discovery through which user can easily access the information in Internet Forums”, in International Workshop on Social Informatics, pp. 74-79, june 2009. of the forums. [9] Namita Mittal et al.”Reconstruction ofWeb Forms for Efficient Web Search” in International Conference on VII. REFERENCES Methods and Models in Computer Science, pp. 1 – 5, [1] Ming Mao, Yefei Peng, and Daqing He. “Ontology- 2009. based Content Management and Access Framework for [10] Qing Gao.“A high-precision forum crawler based on Supporting E-Learning Systems”, IEEE / WIC/ ACM vertical crawling”, in IEEE International Conference International Conference on Web Intelligence and on Network Infrastructure and Digital Content, pp. Intelligent Agent Technology Workshops, pp. 220-226, 362-367, 2009. 2006. [11] Kevin Chai, Pedram Hayati, Vidyasagar Potdar, Chen [2] Željka Požgaj and Nikola Vlahovi. “The Impact of Web Wu and Alex Talevski. “Assessing Post Usage for Measuring the Quality of Forum Posts”, in IEEE 707 All Rights Reserved © 2012 IJARCET
  • 5. ISSN: 2278 – 1323 International Journal of Advanced Research in Computer Engineering & Technology Volume 1, Issue 4, June 2012 international conference on digital ecosystems and technologies, pp. 233-238, Apr 12 2010. [12] Guoying Wang and Jiyu Cheng. “Fraud-Tolerant Measurement of User Contribution in Online Forum”, in International Conference on Web Information Systems and Mining (WISM), vol.2, pp. 244-247, 23-24 Oct. 2010. 708 All Rights Reserved © 2012 IJARCET