Knowledge management  and information management Maria Corpuz,  MSCS, PhD (Cand.)
Outline <ul><li>Defining knowledge management (KM) and information management (IM). </li></ul><ul><li>What is the differen...
Management Paradigms <ul><li>Electronic data processing – data automation </li></ul><ul><li>Information management – libra...
Data Management <ul><li>string of elementary symbols, such as digits or letters </li></ul><ul><li>Reasoning, calculation, ...
Information Management <ul><li>the connotation of evaluated, validated or useful data  </li></ul><ul><li>communication or ...
Knowledge Management <ul><li>a higher degree of validity than information&quot; and &quot;has the characteristic of inform...
Intelligence <ul><li>form of information but it is also &quot;a measure of reasoning capacity  </li></ul><ul><li>the abili...
Differentiation Perspectives Category Definition 1 Definition 2 Characteristics  Outcome Data string of elementary symbols...
Organisational Fit <ul><li>Industry Sector </li></ul><ul><li>Corporate Executive Management </li></ul><ul><li>Business uni...
Data Quality <ul><li>Industry Sector </li></ul><ul><li>Corporate Executive Management </li></ul><ul><li>Business units </l...
Other Concerns <ul><li>business intelligence   </li></ul><ul><ul><li>Corporate investment portfolios </li></ul></ul><ul><u...
References <ul><li>Corpuz, M. (2011),  “The Enterprise Information Security Policy as a Strategic Business Policy within t...
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Maria Corpuz

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Maria Corpuz

  1. 1. Knowledge management and information management Maria Corpuz, MSCS, PhD (Cand.)
  2. 2. Outline <ul><li>Defining knowledge management (KM) and information management (IM). </li></ul><ul><li>What is the difference between them? </li></ul><ul><li>KM, IM and DQ: where do they fit? </li></ul><ul><li>Organizational approaches to KM, IM and DQ </li></ul><ul><li>Other concerns: </li></ul><ul><ul><li>business intelligence </li></ul></ul><ul><ul><li>information security </li></ul></ul><ul><ul><li>intellectual property </li></ul></ul>
  3. 3. Management Paradigms <ul><li>Electronic data processing – data automation </li></ul><ul><li>Information management – library services </li></ul><ul><li>Knowledge management – database of lessons learned </li></ul><ul><li>Business intelligence – corporate reporting </li></ul>
  4. 4. Data Management <ul><li>string of elementary symbols, such as digits or letters </li></ul><ul><li>Reasoning, calculation, discussion </li></ul><ul><li>No apparent useful meaning </li></ul><ul><li>curiosity </li></ul>
  5. 5. Information Management <ul><li>the connotation of evaluated, validated or useful data </li></ul><ul><li>communication or reception of knowledge or intelligence </li></ul><ul><li>data made meaningful by being put into a context </li></ul><ul><li>Understanding </li></ul>
  6. 6. Knowledge Management <ul><li>a higher degree of validity than information&quot; and &quot;has the characteristic of information shared and agreed upon” </li></ul><ul><li>the condition of apprehending truth or fact through reasoning </li></ul><ul><li>data made meaningful through a set of beliefs about the causal relationships, gained through either inference or experience </li></ul><ul><li>Decision and action </li></ul>
  7. 7. Intelligence <ul><li>form of information but it is also &quot;a measure of reasoning capacity </li></ul><ul><li>the ability to understand and to apply knowledge </li></ul><ul><li>data made meaningful through learning founded on post action experience </li></ul><ul><li>active learning (include post action learning) </li></ul>
  8. 8. Differentiation Perspectives Category Definition 1 Definition 2 Characteristics Outcome Data string of elementary symbols, such as digits or letters Reasoning, calculation, discussion No apparent useful meaning curiosity Information the connotation of evaluated, validated or useful data communication or reception of knowledge or intelligence data made meaningful by being put into a context Understanding Knowledge a higher degree of validity than information&quot; and &quot;has the characteristic of information shared and agreed upon the condition of apprehending truth or fact through reasoning data made meaningful through a set of beliefs about the causal relationships, gained through either inference or experience Decision and action Intelligence form of information but it is also &quot;a measure of reasoning capacity the ability to understand and to apply knowledge data made meaningful through learning founded on post action experience active learning (include post action learning)
  9. 9. Organisational Fit <ul><li>Industry Sector </li></ul><ul><li>Corporate Executive Management </li></ul><ul><li>Business units </li></ul><ul><li>Information Management </li></ul><ul><li>ICT Operations </li></ul>Data Management Information Management Knowledge Management Business Intelligence Corporate Information Sharing I n t e r n a l E x t e r n a l
  10. 10. Data Quality <ul><li>Industry Sector </li></ul><ul><li>Corporate Executive Management </li></ul><ul><li>Business units </li></ul><ul><li>Information Management </li></ul><ul><li>ICT Operations </li></ul>Data Management Information Management Knowledge Management Business Intelligence Corporate Information Sharing I n t e r n a l E x t e r n a l DQ DQ DQ DQ
  11. 11. Other Concerns <ul><li>business intelligence </li></ul><ul><ul><li>Corporate investment portfolios </li></ul></ul><ul><ul><li>Mandatory disclosures (banks, internet service providers, telecommunications) </li></ul></ul><ul><li>information security </li></ul><ul><ul><li>Classifying information </li></ul></ul><ul><ul><li>Information related to national security </li></ul></ul><ul><ul><li>Legislative requirements </li></ul></ul><ul><li>intellectual property </li></ul><ul><ul><li>Corporate intellectual property </li></ul></ul>
  12. 12. References <ul><li>Corpuz, M. (2011), “The Enterprise Information Security Policy as a Strategic Business Policy within the Corporate Strategic Plan ” , The World Multi-Conference on Systems, Cybernetics and Informatics Proceedings. Florida, USA. </li></ul><ul><li>Meadow, C. T., Boyce, B.R. and Kraft, D.H.(2000) “ Text information retrieval systems” , 2nd ed. San Diego, CA: Academic Press. </li></ul><ul><li>Mitchell, K D. (2000) &quot;Knowledge management: the next big thing.&quot; Public Manager, 29 (2), 57-60. </li></ul><ul><li>Wiig, K.M. (1999) &quot;Introducing knowledge management into the entreprise&quot;, in: Knowledge management handbook , edited by J. Liebowitz. pp.3.1-3.41. NY: CRC Press. </li></ul>
  13. 13. Questions
  14. 14. Thank you

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