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Types of Knowledge Management Systems,[object Object],By,,[object Object],Nitin Reddy Katkam,[object Object],k.nitin.r [at] gmail.com,[object Object],www.nitinkatkam.com,[object Object]
What are Knowledge Management Systems?,[object Object],Knowledge management systems (KMSs),[object Object],Information systems “developed to support and enhance the organizational knowledge processes of knowledge creation, storage, retrieval, transfer, and application (Alavi & Leidner, 2001, p.114).”,[object Object]
Types of Knowledge Management Systems,[object Object],Expert Systems,[object Object],An information system used to make choices that would normally be performed by a domain expert, such as in the diagnosis of a problem.,[object Object]
Types of Knowledge Management Systems,[object Object],Groupware,[object Object],Groupware systems facilitate collaboration between workers. They may assist workers in sharing appointment calendars or sending messages between them.,[object Object]
Types of Knowledge Management Systems,[object Object],Document Management Systems,[object Object],Document management systems enable users to perform versioning, store and share documents, and search through documents more efficiently.,[object Object]
Types of Knowledge Management Systems,[object Object],Decision Support Systems,[object Object],Presents information to users in a manner that they can make informed decisions more easily.,[object Object]
Types of Knowledge Management Systems,[object Object],Database Management Systems,[object Object],Database management systems assist in use the collection of data stored within a database by enabling easy storage and retrieval.,[object Object]
Types of Knowledge Management Systems,[object Object],Simulation Systems,[object Object],Simulation systems are used for modeling a real world scenario and for testing the effects of scenarios that are either unsafe or not economical to perform with their real world equivalents.,[object Object],(Gupta & Sharma, 2004),[object Object]
Reference,[object Object],Alavi, M., Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly. 25(1).,[object Object],Gupta, J. D., & Sharma, S. K. (2004). Creating Knowledge Based Organizations. Hershey, PA: Idea Group Publishing.,[object Object]

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