The document discusses the role of educational technologies like learning analytics and artificial intelligence. It provides examples of how learning analytics can be used to analyze academic data to gain insights about difficult courses, dropout paths, and the relationship between courses. This allows universities to identify issues and redesign programs. It also discusses using learning analytics to build tools like academic advising dashboards that provide personalized recommendations to students about course loads. While artificial intelligence can provide automated feedback at scale, the quality of feedback is still limited and human judgment remains important.