In what ways has an organization used or failed to use knowledge management? Solution Knowledge Management is some kind of IT (Information Technology) system that stores and retrieve knowledge, locate knowledge sources, creates repository, captures and uses knowledge. Following is the reason where organization failed to use knowledge management. 1. There is no adequate support in the organization. IT systems are managerial and technical which is difficult for the employees in the organization to use and implement it. 2. Understanding of knowledge dynamics is very limited. 3. There is inherent difficulty in transferring technical knowledge with IT based system. 4. There is lack of content management which results into inadequate quality measures. 5. Lack of understanding of a specific function and limitation of each individual system. 6. No budget to increase the storage capacity..