This document summarizes a partnership between UHI Millennium Institute and the University of Aberdeen to enhance knowledge exchange between higher education institutions and local authorities in order to improve dementia care services in rural areas of Orkney and the Scottish Borders. The project aims to build capacity for using evidence to inform practice through placements, research, training, and developing improvement plans. Findings so far indicate a lack of relevant research on rural dementia care and that successful service innovation depends on the local demographic, geographic, and community context. The project is working to more closely align the knowledge exchange process with practitioner needs and culture.
Informed Rural & Remote Social Services [Ann Clark]
1. UHI Millennium Institute and The University of Aberdeen working in partnership
ESRC Engaging Local Authorities Scheme
Building Capacity for Evidence
Informed Practice in Rural and Remote
Island Social Service Delivery
2. UHI Millennium Institute and The University of Aberdeen working in partnership
Aims
Enhance KE between HEIs and LAs to improve services
Use evidence to improve dementia care in Orkney & Borders
Build capacity for longer term evidence use in Orkney & Borders
Learn lessons about interaction between researchers and LAs
Build capacity of researchers to respond to LA needs
+ NHS, Independent Sector, users, carers and communities
3. UHI Millennium Institute and The University of Aberdeen working in partnership
Dementia Care
Identified by LAs as a challenge
Rising demand - 69,000 people in Scotland
Financial Constraints
Changing Policy context
Rural service challenges:
Higher % of older people
Costs – distance, travel time, sparse pop.
Recruitment and retention of skilled staff
Thin market for care services
4. UHI Millennium Institute and The University of Aberdeen working in partnership
What EIP is Doing
LA Placement
Literature Search
Seminar
Literature
Research
Synthesis
Report
K4P Training
Programme
Mapping
Evidence Use/
Local Research
Placements
Engagement
Seminar
All Evidence
Improvement
Plans
Evaluation
Dissemination
5. UHI Millennium Institute and The University of Aberdeen working in partnership
Challenges
• How project came about
• Different local contexts of LAs
• People!
• Communication:
– No of partners, distance, use of ICTs
• Operational priorities of LAs
• Gap between needs and culture of LAs and
researchers
• Research evidence lacking in key areas
6. UHI Millennium Institute and The University of Aberdeen working in partnership
FINDINGS TO DATE
Lack of relevant research evidence on rural and
remote dementia care services:
People with dementia can express views
But engagement practice lags behind norm
Diversity of: location/needs/impact of rurality
Providers face common rural challenges
Innovation includes peripatetic/outreach, mobile
services, hub models
Demographic, geographic and community context
heavily influences successful service innovation
7. UHI Millennium Institute and The University of Aberdeen working in partnership
Findings to Date
KE process needs to be strongly aligned to practitioner
needs and culture from start
Funding processes
Team approach at all stages
More receptive if evidence generated by those perceived to
understand practitioners – i.e. other practitioners
Research needs to address practitioner concerns and extend
thinking
Research needs to be communicated by good communicators
KE methods need to take account of local context –e.g.
operational priorities
Focus on networks rather than individuals to maximise impact
8. UHI Millennium Institute and The University of Aberdeen working in partnership
PROJECT IMPACTS
‘Significantly improved’ knowledge base for participants:
Engagement methods
Research skills
KE theory and practice
Confirmed ‘tacit’ knowledge of best practice in dementia
care – evidence to back up approaches
Learning disseminated to others but greatest impact on
small no of participants
Learning influencing practice in some areas
Information on user/carer preferences influencing service
planning in some areas
Dialogue between different levels of staff
Inter LA learning and networking
Editor's Notes
PRESENTATION IS ABOUT A PARTNERSHIP PROJECT FUNDED AS PART OF THE ESRC ENGAGING WITH LOCAL AUTHORITIES SCHEME
OUR PARTNERS ARE:
SAC
ORKNEY ISLANDS COUNCIL
SCOTTISH BORDERS COUNCIL
FOCUS OF OUR PROJECT IS ON SOCIAL SERVICE DELIVERY IN RURAL AND REMOTE ISLAND SETTINGS, IN PARTICULAR DEMENTIA CARE AT HOME.
THE OVERALL AIM OF THE ESRC PROGRAMME IS TO BUILD THE CAPACITY OF SCOTTISH LOCAL AUTHORITIES TO USE EVIDENCE TO INFORM IMPROVEMENTS IN SERVICE DELIVERY THROUGH KNOWLEDGE EXCHANGE ACTIVITIES WTH RESEARCHERS.
AS RESEARCHERS WE ARE CONTRIBUTING OUR SKILLS AND KNOWLEDGE IN ACCESSING AND USING EVIDENCE AND LEARNING FROM LOCAL AUTHORITIES HOW TO MAKE THE OUTPUTS OF OUR RESEARCH MORE RELEVANT FOR MANAGERS AND PRACTITIONERS.
THE INDIVIDUAL PROJECTS ALSO AIM TO USE EVIDENCE TO IMPROVE SPECIFIC SERVICES IN THE SHORT AND MEDIUM TERM BY FOCUSING THE KNOWLEDGE EXCHANGE ACTIVITIES ON A CURRENT SERVICE CHALLENGE. THE EVIDENCE WE ARE SEEKING INCLUDES NOT JUST THE PUBLISHED RESEARCH LITERATURE BUT ALSO PRACTITIONER WISDOM AND EXPERT OPINION AS WELL AS THE VIEWS OF PEOPLE WITH DEMENTIA AND THEIR CARERS.
OURS IS ONE OF FIVE PROJECTS ACROSS SCOTLAND AND WE ARE ALMOST FINISHED THE FIELD WORK, WITH REPORT WRITING AND EVALUATION ACTIVITIES TO COMPLETE OVER THE NEXT THREE MONTHS. BEING AN ESRC PROJECT WE WILL REVISIT THE IMPACTS OF THE PROJECT IN THE FOLLOWING 12 MONTHS.
THE FOCUS OF THE ESRC PROGRAMME IS THE NEEDS OF LOCAL AUTHORITIES. HOWEVER IN PRACTICE THE MULTI-AGENCY CONTEXT FOR DELIVERY OF SOCIAL CARE AND THE IMPORTANCE OF ENGAGING USERS, CARERS AND THE WIDER COMMUNITY IN SERVICE CHANGE, MEANS THE PROJECT HAS ENGAGED WITH A MUCH WIDER NETWORK OF STAKEHOLDERS.
THE TOPIC OF DEMENTIA CARE AT HOME WAS CHOSEN BY THE LAS BECAUSE IT REPRESENTS A CURRENT COMMON CHALLENGE
AS THE POPULATION AGES THE CHALLENGE OF DEMENTIA IS INCREASING AND RURAL LOCAL AUTHORITIES FACE A NUMBER OF ISSUES WHICH I’M SURE ARE FAMILIAR TO YOU ALL
THE POLICY CONTEXT HAS CHANGED SIGNIFICANTLY IN RECENT YEARS AND CONTINUES TO DO SO, E.G A NATIONAL DEMENTIA STRATEGY WAS PUBLISHED DURING THIS PROJECT
THE KE ACTIVITIES WITHIN THE PROJECT CONSIST OF:
PLACEMENTS – WHEN RESEARCHERS AND PRACTITIONERS COME TOGETHER TO EXCHANGE SKILLS AND EXPERIENCE AND SOURCE RELEVANT EVIDENCE ON OUR TOPIC.
SEMINARS – WHERE WE GET FEEDBACK FROM A WIDER RANGE OF STAKEHOLDERS ON OUTPUTS AND FINDINGS FROM THE PROJECT AND
THE KNOWLEDGE FOR PRACTICE TRAINING PROGRAMME WHICH HAS ENABLED AROUND 20 LOCAL AUTHORITY STAFF TO RECEIVE TRAINING IN RESEARCH SKILLS AND UNDERTAKE A SMALL RESEARCH PROJECT ON A CURRENT ISSUE IN DEMENTIA CARE. IN THE ORIGINAL PROJECT PLAN, THESE LOCAL RESEARCH PROJECTS WERE INTENDED TO GATHER EVIDENCE ABOUT THE LOCAL AUTHORITIES’ CURRENT USE OF EVIDENCE TO INFORM PRACTICE. HOWEVER THE LOCAL AUTHORITIES PREFERRED TO INVESTIGATE SERVICE RELATED ISSUES.
ALL OF THE EVIDENCE GATHERED FROM THE LITERATURE, PRACTITIONERS AND COMMUNITIES WILL INFORM IMPROVEMENT PLANS TO BE PRODUCED BOTH ORKNEY AND BORDERS. THESE ARE BEING FINALISED AT THE MOMENT. IT IS UNLIKELY THAT THE PLANS WILL ADDRESS EVIDENCE USE. THE LOCAL AUTHORITIES HAVE TAKEN THE VIEW THAT IN THE CURRENT FINANCIAL CLIMATE THERE WILL BE NO CAPACITY FOR IMPROVEMENT IN THIS AREA.
OUR EVALUATION ACTIVITIES INCLUDE QUESTIONNAIRES, INTERVIEWS AND INPUT FROM THE RESEARCH ADVISORY GROUP. THERE IS ALSO AN ESRC COMMISSIONED PROGRAME OF IMPACT ASSESSMENT TO SHARE LESSONS ACROSS THE OTHER PROJECTS.
THINGS TO MENTION HERE INCLUDE:
- Funding process – orientated towards HEIs/researchers; deadlines
Lack of involvement of practitioners and some researchers who would do the work in agreeing project objectives
No time for period of review at start of project – too ambitious for 12 months
Difficult for LA staff to fit KE activities into day jobs
FROM LITERATURE REVIEW COMPLETED AT START OF PROJECT AND THAT DONE FOR THE SECOND PLACEMENT ABOUT COMMUNITY ENGAGEMENT
FAIRLY LIMITED LITERATURE ON RURAL AND REMOTE AREAS – MOST EXTENSIVE SCOTTISH STUDY BY ANTHEA INNES AND COLLEAGUES AT STIRLING DEMENTIA SERVICES DEVELOPMENT CENTRE
NOT SURE WHY – NO INNOVATION OR NO STUDIES?
GROWING LITERATURE ON ENGAGING PEOPLE WITH DEMENTIA IN PLANNING AND IMPROVING SERVICES
PEOPLE WITH DEMENTIA AND THEIR CARERS OFTEN IDENTIFIED GAPS IN SERVICES BUT WERE GENERALLY POSITIVE ABOUT THE SERVICES THEY RECEIVED
MORE FLEXIBLE SERVICES THAT BETTER MEET INDIVIDUAL NEEDS AND INTERESTS ARE DESIRED.
THE MAIN THEME TO EMERGE FROM THE LITERATURE WAS THE DIVERSITY OF NEEDS AND CIRCUMSTANCES OF PEOPLE WITH DEMENTIA AND CARERS LIVING IN RURAL AND REMOTE COMMUNITIES.
IN TERMS OF SERVICE INNOVATION, THE SUCCESS OF PROJECTS MAY BE DEPENDENT ON THE EXTENT TO WHICH SERVICE PROVIDERS RECOGNISE THESE DIFFERENCES AND TAKE CAREFUL ACCOUNT OF THE DEMOGRAPHIC, GEOGRAPHIC AND COMMUNITY CONTEXT OF DIFFERENT RURAL AND REMOTE AREAS.
THE FINDINGS ON KNOWLEDGE EXCHANGE AND PROJECT IMPACTS HAVE BEEN GATHERED FROM A VARIETY OF PROCESSES:
INFORMAL DISCUSSION AMONGST PROJECT TEAM
FORMAL PROJECT EVALUATION PROCESSES SUCH AS QUESTIONNAIRES TO SEMINAR AND PLACEMENT PARTICIPANTS
WIDER PROGRAMME IMPACT REVIEW COMMISSIONED BY ESRC
IMPACT ASSESSMENT PROCESS REQUIRED BY ESRC – PILOTED INTERNALLY AND WILL INVOLVE INTERVIEWS AND TELECONFERENCES AT 6 MONTHS AND 10 MONTHS AFTER END OF PROJECT