2. The Approaches
Dramatistic
Pathos Logos Ethos &
Narrative
3. Pathos
Emotions
Pathos describes emotions that come into
play as appeals are made to the things people hold
dear. Persuaders assess the emotional state of the audience
and design artistic appeals aimed at those states.
4. Logos
Logic
Logos relies on the audienceʼs ability to process evidence in logical
ways and to arrive at some conclusion. The persuader must predict
how the audience will do this; and thus, must assess their
information-processing and conclusion-drawing patterns.
5. Ethos
Credibility
Before the speaker actually makes a persuasive presentation,
the audience holds an image of the persuader. Even if the
persuader is totally unknown to the audience, members will draw
certain conclusions based on what they see— body type, height,
complexion, movements, clothing, grooming, and so on.
6. Burkeʼs
Dramatistic
Approach
Watch video on the next slide
7. Fisherʼs
Narrative
Approach
Watch video on the next slide
8. Dual Processing Theories
1) Low effort, fast 2 modes of 2) High effort, slow
information
uses mental heuristics and rule based
processing
Seen in
Elaboration Likelihood Model (ELM),
Heuristic Systematic Model (HSM)
Automatic Activation of Attitudes.
9. Elaboration Likelihood Model (ELM)
• The way we make use of info to make decisions
• Requires both motivation and ability
10. Elaboration Likelihood Model (ELM)
Central Peripheral
Route Route
• Routes operate interdependently
• Correlated inversely
eg: more central route less peripheral route and
vice versa
11. Elaboration Likelihood Model (ELM)
• Involves systematic reasoning
• Slower, deliberate and requires high
Central cognitive effort
Route • Requires one to be motivated to think
• Makes best logical decision after
processing info
eg: buying an android because of its features
12. Elaboration Likelihood Model (ELM)
• Use mental heuristics/short cuts
• Enables you to make a decision
quickly with less cognitive effort
Peripheral eg: Buying an iPad because of its aesthetic appeal
Route • Appeals to emotion and feelings
• Often used by advertisers
eg: Celebrity Endorsement
13. Heuristic Systematic Model (HSM)
Systematic Heuristic
Processing Processing
Route Route
slow, high effort fast, low effort
Routes operate independently
and can occur simultaneously
14. Automatic Activation of Attitudes
• Trigger certain attitudes automatically
• Used to induce change in peopleʼs attitudes and
behaviors
15. Automatic Activation of Attitudes
How does it work
1. Be aware of the triggers of a certain attitude or behaviour
eg: Impulse buying
2. Change current attitude/ belief towards an issue by altering
accessibility of information.
eg: Saving money by buying 2 shoes for the price of 1
3. Establish new behavior and/or attitude
eg: “I will NOT buy new clothes unless I need to” (good luck on that)