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Organizational Patterns in
Retailing
Dr. Gopal Thapa
Tribhuvan University
Email:thapazee@gmail.com
Dr. Gopal Thapa
Organizational Patterns in
Retailing
 Organizational Arrangements Used by Small
Independent Retailers
 Organizational Arrangements Used by Department
Stores
 Organizational Arrangements Used by Chain
Retailers
 Organizational Arrangements Used by Diversified
Retailers
Organizational Arrangements Used by
Small Independent Retailers
 Functional organization
 Product organization
 Geographic organization
 Combined organization
Organizational Arrangements Used by
Department Stores
 Merchandising dept.
 Publicity/promotion dept.
 Store management
 Accounting and control
Organizational Arrangements Used by
Chain Retailers
 Treasurer
 Sales promotion manager
 General merchandise manager
 Operation manager
 Main branch and store manager
Organizational Arrangements Used by
Diversified Retailers
 Diversified retailer is a multi-line firm operating
under central ownership
 Diversified retailer operates multiple store
 Due to their multiple strategy mixes, diversified
retailers face complex organizational
consideration
 E.g. multi-channel marketing

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Organizational Patterns in Retailing

  • 1. Organizational Patterns in Retailing Dr. Gopal Thapa Tribhuvan University Email:thapazee@gmail.com
  • 3. Organizational Patterns in Retailing  Organizational Arrangements Used by Small Independent Retailers  Organizational Arrangements Used by Department Stores  Organizational Arrangements Used by Chain Retailers  Organizational Arrangements Used by Diversified Retailers
  • 4. Organizational Arrangements Used by Small Independent Retailers  Functional organization  Product organization  Geographic organization  Combined organization
  • 5. Organizational Arrangements Used by Department Stores  Merchandising dept.  Publicity/promotion dept.  Store management  Accounting and control
  • 6. Organizational Arrangements Used by Chain Retailers  Treasurer  Sales promotion manager  General merchandise manager  Operation manager  Main branch and store manager
  • 7. Organizational Arrangements Used by Diversified Retailers  Diversified retailer is a multi-line firm operating under central ownership  Diversified retailer operates multiple store  Due to their multiple strategy mixes, diversified retailers face complex organizational consideration  E.g. multi-channel marketing