3. Organizational Patterns in
Retailing
Organizational Arrangements Used by Small
Independent Retailers
Organizational Arrangements Used by Department
Stores
Organizational Arrangements Used by Chain
Retailers
Organizational Arrangements Used by Diversified
Retailers
4. Organizational Arrangements Used by
Small Independent Retailers
Functional organization
Product organization
Geographic organization
Combined organization
5. Organizational Arrangements Used by
Department Stores
Merchandising dept.
Publicity/promotion dept.
Store management
Accounting and control
6. Organizational Arrangements Used by
Chain Retailers
Treasurer
Sales promotion manager
General merchandise manager
Operation manager
Main branch and store manager
7. Organizational Arrangements Used by
Diversified Retailers
Diversified retailer is a multi-line firm operating
under central ownership
Diversified retailer operates multiple store
Due to their multiple strategy mixes, diversified
retailers face complex organizational
consideration
E.g. multi-channel marketing