1. KATHY GRUDZINSKI
1445 N. 50
th
Street / Milwaukee, WI 53208 / (414) 335-2259 / kkgrudzinski@att.net
CREDIT / A/R SPECIALIST
Hard-working, detail-driven professional with significant experience providing credit administration and
support in fast-pace business environments. Successful working independently and as part of teams to
develop and streamline A/R processes and procedures to achieve collection / credit goals. Superior
communication and research skills, capable of investigating and resolving multiple and complex credit issues
per customer / organizational needs. Excels at tracking and managing bad debt exposure, credit terms,
collection processes, and account relations to mitigate risks and maximize cash flows. Proficient in MS
Office Suite, Electronic Check Scanning Software, Fintech, Workday, Fortis, AS400.
CORE COMPETENCIES
Credit Administration / Practices Office / Clerical Administration
A/ R Process Improvements Account Reconciliations / Management
Resource / Workflow Management Conflict & Problem Resolution
Billing / Credit Collection Practices Customer-Focus Orientation
PROFESSIONAL
EXPERIENCE
JOHNSON BROTHERS BEVERAGES – Milwaukee, WI 1987 – Present
Credit Manager
Serve as a Credit Manager for a global beverage retailer with over 20 locations worldwide. Accountable for
posting / adjusting Fintech, credit card, and ACH payments, reconciling accounts, processing monthly
billings, credit policies & procedures, and A/R processes. Monitor A/R portfolio for trends and warning signs.
Help determine credit ceilings and set credit-rating criteria per corporate credit policy. Control bad debt
exposure and expenses via credit terms. Initiate legal or other recovery actions against customers who are
delinquent. Update and maintain customer accounts.
Selected Highlights
• Tracked and managed account’s shipment status based on their payment history and current accounts
receivables.
• Processed customer invoice payments via issuing credits, reinstating NSF checks, and calculating service
charges.

2. • Worked closely with new accounts to ensure all liquor license information was updated and correct as well
as provided credit terms based on bank information and payment history.
• Identified and resolved delinquent accounts by collaborating with collection agency to develop and
implement viable solutions to collect outstanding balances.
• Improved profitability by supporting both management and sales teams to streamline and enhance credit
processes.
• Planned and coordinated daily billing and invoice processing functions, customer refunds, and write-off
activities.
• Reduced past due accounts by researching and investigating collections and billing issues to resolve
accounts receivable disputes and discrepancies.
• Made decisions concerning credit limits, acceptable levels of risk and terms of payment to customers.