Hospitality Industry Overview. Visit us at www.technofunc.com

1. Overview of Hospitality Industry
The dictionary meaning of hospitality is
KINDNESS IN WELCOMING GUESTS OR
STRANGERS. Hospitality is the
relationship between guest and host, or
the act or practice of being hospitable.
Specifically, this includes the reception
and entertainment of guests, visitors, or
strangers, resorts, membership clubs,
conventions, attractions, special events,
and other services for travelers and
tourists.
Source : Wikipedia

2. HOSPITALITY MANAGEMENT
As a field of work
As a field of work
hospitality
management refers to
the management of
hotels, restaurants,
resorts and any other
institutions that are
involved in the
hospitality industry
As a field of study
As a field of study,
hospitality
management refers to
the study of the
hospitality industry
and its management
needs. It also relates
to the people who opt
hospitality sector as a
career and pursue
their studies in the
same.

3. Facets of Hospitality Industry
©Chartered Technofunctional Institutewww.technofunc.com
Tourism
Management
Hotel
management
Event
Management
Convention
Management
Resort
Management
Hospitality
Management

4. Classification of Hotels
©Chartered Technofunctional Institutewww.technofunc.com
Hotels
Based on Service levels Based on Theme
Based on Target Market
Budget Suite
Luxury
Boutique Ecotel
Heritage
Commercial Resort Convention

5. Departments In Hospitality Industry
©Chartered Technofunctional Institutewww.technofunc.com
Housekeeping Front Desk
Food/
Beverage
Engineering Health/sports
Safety/
security

6. Importance of Hospitality Management
Why is hospitality important?
 It directly affects customer satisfaction
 Creates Quality Employment
 Helps in improving Country’s Image
 Captures Tourists and Business Markets
 Acts as a major engine of Economic Growth
©Chartered Technofunctional Institutewww.technofunc.com
Importance of Hospitality Industry

7. TECHNOFUNC
©Chartered Technofunctional Institutewww.technofunc.com
Thank you for watching/downloading
our training material. Users are free
to download the material for their
personal use only. Commercial use is
strictly prohibited without prior
permission from the Chartered
Technofunctional Institute.
If you need copies of this material
for corporate training or commercial
use please contact
info@technofunc.com for further
details
Creating the world’s best techno-functional talent
TECHNOFUNC