Central reservation system

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Central reservation system

  1. 1. Central Reservation System Prepared By: Shantimani Sathwara Lecturer PCTE
  2. 2. What is a Central Reservation System? <ul><li>A central reservation system (CRS) is a computerized system that stores and distributes information on a hotel, resort, or other lodging facility. </li></ul><ul><li>Central reservation systems are available exclusively to hotel representation companies, hotels themselves, and CRS providers. </li></ul>
  3. 3. Main modules that are present in a CRS: <ul><li>Reservations </li></ul><ul><li>Profiles </li></ul><ul><li>Groups </li></ul><ul><li>Rate and Inventory Control </li></ul><ul><li>Administration </li></ul><ul><li>Reporting </li></ul><ul><li>Global Distribution Interface </li></ul><ul><li>PMS Interface </li></ul>
  4. 4. Information commonly stored in a CRS: <ul><li>Room Rates </li></ul><ul><li>Room Allotments </li></ul><ul><li>Room Types </li></ul><ul><li>Room availability </li></ul><ul><li>Generic hotel information (address, phone number, fax number) </li></ul><ul><li>Reservation information </li></ul><ul><li>Geocode information </li></ul><ul><li>Nearby IATA cities and airports </li></ul><ul><li>On-site or nearby restaurants, bars, attractions, and recreational activities </li></ul><ul><li>Room and hotel features </li></ul><ul><li>Hotel cancellation, deposit, and minimum stay information </li></ul>
  5. 5. Few Global Distribution Interfaces at CRS are: <ul><li>Amadeus </li></ul><ul><li>Galileo/Apollo </li></ul><ul><li>Abacus Hotel Net </li></ul><ul><li>Sabre-Sharp Plus </li></ul><ul><li>Worldspan </li></ul><ul><li>Utell Reservations </li></ul>

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