Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Hospitality industry

1,170 views

Published on

It explains about the hospitality industry in service sector, including 7P's of leading company.

Published in: Services
  • Positions Available Now! We currently have several openings for writing workers. ■■■ http://t.cn/AieXS5j0
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Hospitality industry

  1. 1. Hospitality Industry
  2. 2. • Ibef.org (Indian Brand Equity Foundation) • Wikipedia.org • WTTc.org • Oifc.in/hospitality • India-briefing.com • Ibef.org • InvestIndia.gov.in References
  3. 3. • The hospitality industry is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. • The hospitality industry is a multi-billion dollar industry that depends on the availability of leisure time. • A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, kitchen workers, bartenders, management, marketing, and human resources etc.).
  4. 4. Emerging Tourism and Hospitality Segments Rural Tourism Medical Tourism Heritage Tourism Luxury Tourism Eco-Tourism
  5. 5. India ranked 12th among 184 countries in terms of travel & tourism‘s total contribution to GDP in 2012 In India, the sector’s direct contribution to GDP is expected to grow at 7.8 per cent per annum during 2013–2023 vis-à-vis the world average of 4.2 per cent The travel & tourism sector in India is estimated to create 78 jobs per USD18,366 of investment compared to 45 in the manufacturing sector
  6. 6. Tourism & Hospitality Industry in India
  7. 7. Tourism & Hospitality Industry in India
  8. 8. FDI in Hospitality sector Hotel & Tourism 100% FDI is permissible in the sector on the automatic route. For foreign technology agreements, automatic approval is granted if • Up to 3% of the capital cost of the project is proposed to be paid for technical and consultancy services including fees for architects, design, supervision, etc. • Up to 3% of net turnover is payable for franchising and marketing/publicity support fee, and up to 10% of gross operating profit is payable for management fee, including incentive fee.
  9. 9. The size of the hospitality sector of India is considered as a sum of market share of two segments. revenue obtained from travel businesses revenues acquired from hotel businesses
  10. 10. Companies Several foreign players have established their strong presence in the country’s hospitality spaces • Accor • Starwood • Marriott • Cabana Hotels • Mandarin Oriental • Hampton Inns • Banana Tree • Satinwoods • Amanda and many more Some reputed Indian companies leading in the hospitality sector include • Asia Hotels • ITC • East India Hotels (EIH) • Bharat Hotels • Hotel Leela venture • Indian Hotels Company (IHCL).
  11. 11. Growth Prospect of Tourism Industry • As international tourism is growing every year, the Indian hospitality industry will offer tremendous opportunities for investors to grow. In the near future, the Government of India will try to explore new tourist destinations in order to serve the rising demand for tourism and hospitality in India. • In spite of the downgrading given by credit rating agencies to Indian market; foreign players stand firm with their investment plans in the hospitality industry of India. Citing strong growth prospect, foreign investors are nicely poised to continue with their investments in India without any hassles. • The Indian Hospitality industry has been also receiving significant interest in the form of Private Equity investments. It is expected that the hospitality industry of India is likely to attract more than US$ 12 billion of inbound investment in next couple of years.
  12. 12. Major Players • The Lalit • The Part • Courtyard • Four Seasons • The Oberoi • Watson’s • Radisson • Le Meridien • The Hyatt • The Fortune • Starwoods • Ramada • Westin • The Zuri • JW Marriott • Trident • ITC • Taj hotels • The Leela Kempinski • Crown Plaza • Sheraton • Hilton
  13. 13. Two Players The Lalit ITC Hotels
  14. 14. • Product- Hotels and resorts • Place- Business Hubs,tourist destinations and strategic locations • Price- Tariff rates • Promotion-through FMCG goods, Travel assistants • People-Employees and customers • Process-Guest booking,Check in etC • Physical evidence- Hotel lobby,Phone and Nice music • Products- Hotels and resorts • Place- Business hubs, tourist destinations and heritage areas • Price- Tariff rates • Promotion-Concept promotion, Hotel directories • People-Employees and customers • Process-Stay in hotel, Consuming services, Payment and Check out • Physical evidence- Restaurant, Before &after sale service 7 P’s
  15. 15. Segmentation • Business hotel • Palace hotels • Resorts • Mid-segment hotels Targeting • Corporate firms • Tourists Positioning • Best Price hotels for Luxury experience
  16. 16. Segmentation • Business hotel • Palace hotels • Resorts • Mid-segment hotels Targeting • Corporate firms • Tourists • High income families • Couples Positioning • World class services • Greenest luxury hotel chain

×