1. Manager Performance
Evaluating, Cooperating, Improving
New Jersey Cooperator’s
2010 Condo and HOA EXPO
Taylor Management Company

2. What Makes a Good Manager
 Education
 Experience
 Desire to Serve
 Communication Skills
 Leadership Skills
 Organizational Skills
 Ahead of the Wave
 Personality Match
Taylor Management Company

3. Evaluation Process
 Measure the Skills Employed
 Eternal Feedback
o The Board
o The Owners
o Contractors
 Internal Feedback
o Being the Best by Serving Together
Taylor Management Company

4. The Board’s Responsibility
 Agreed Upon Expectations
 Policy Governance
 Monitor Results
Taylor Management Company

5. Resolving Conflict
 Board Of Trustees
 Unit Owners
 Vendors
 Professionals
Taylor Management Company

6. If You Only Knew!
 Work Load
 Forms of Communication
 Skill Set Required
 Evening Meetings
 Multiple Direction
 Honey versus Vinegar
Taylor Management Company

7. Taylor Management Company