Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Arun Sehgal

1,926 views

Published on

Published in: Business, Technology
  • Be the first to comment

Arun Sehgal

  1. 1. Driving Operational Excellence<br />NHRD Seminar on HR Value Proposition<br />20 May 2011<br />
  2. 2. Why is ‘Operational Excellence’ so important?<br />Best in Class HR<br />Deliver High Quality HR Services at <br />Lowest Cost<br />Design and Develop HR Programs<br />Support Business Requirements<br />HR Operational Excellence<br />
  3. 3. The HR Operating Model<br />HR BUSINESS PARTNERS<br />Embedded HR Business Leaders<br />Highly skilled, expert Centres of Excellence<br />GLOBAL CENTRES OF EXCELLENCE<br />“Joined up” Generalist, Transactional & Specialist shared services<br />HR SHARED SERVICES<br />Deliver value-added HR support on what is strategic and <br />provide low-cost yet effective HR services for operational activities<br />
  4. 4. HR Business Partnership<br /> Prime interface with line management<br /> Drive HR initiatives to enhance business unit’s performance <br />Develop People Capability in the business<br />Employee Relations<br />
  5. 5. HR Centers of Excellence<br />Specialized expertise and knowledge<br />Learning & Development<br />Performance Management<br /><ul><li>Compensation & Benefits Design
  6. 6. OD & Change Management</li></li></ul><li>HR Shared Services<br />CentralizedTransactional HR services <br />Compensation & Benefits Administration<br />Talent Acquisition<br />Training Delivery<br /><ul><li>HR Information Systems
  7. 7. On-boarding & Exit Processes</li></li></ul><li>Measuring HR Excellence<br />Critical to Success<br />Few Key Metrics<br /><ul><li>Talent Management
  8. 8. Leadership Bench Strength
  9. 9. Internal Hire Ratio
  10. 10. Employee Retention
  11. 11. Resignation to Joining TAT
  12. 12. Quality of Hire
  13. 13. Learning & Development
  14. 14. Investment in L&D as % of Total revenue
  15. 15. Cost of Human Capital
  16. 16. Employee Cost as % of Total revenue
  17. 17. Return on Human Capital (Profit as % of Employee Cost)</li></li></ul><li>Thank You<br />Arun Sehgal<br />GlaxoSmithKline Consumer Healthcare<br />arun.r.sehgal@gsk.com<br />

×