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The Accountable Leader: Developing the Right Mindset & Practices That Ignite Peak Performance

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* Are your leaders struggling to get strong performance from your people?

* Are your leaders driving results through their own efforts, not their team?

* Is your company suffering from operational breakdowns, late deliveries, low employee motivation and more?

Today’s most successful companies all have one trait in common. Their high performance organizations are driven by a strong accountability culture.

Download "The Accountable Leader" to learn the right mindset and practices to drive results in your organization.

Published in: Leadership & Management
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The Accountable Leader: Developing the Right Mindset & Practices That Ignite Peak Performance

  1. 1. The Accountable Leader: The Secret to Driving a High Performance Organization
  2. 2. About Denise Corcoran  Expert in …  Growth Leaders & Organizations  Peak Performance & Change Technologies  Whole Brain Business Growth Solutions  High Performance Cultures  “Our secret weapon to achieving rapid growth.” CEO, Manufacturing Company
  3. 3. Send your questions 3 ways: Email: denise@empoweredbusiness.com Tweet: @DeniseCorcoran4 #leading growth Or in the question box on screen
  4. 4. High Cost $10s Billions
  5. 5. WEAK EXECUTION 60% Booz Allen Study, 2008, HBR
  6. 6. NO Competitive Advantage
  7. 7. The high cost of poor accountability
  8. 8.  Struggling to get strong performance from employees?  Leaders driving results through own efforts?  Operational breakdowns, chaos and lack of control?  Low employee motivation?  Eroding profits and culture?
  9. 9. POLL Current company revenues? A. $0 - $10 million B. $10 - $50 million C. $50 - $200 million D. Above $200 million
  10. 10. POLL What is your current role? A. C-level Executive B. Vice President C. Middle manager D. Team leader E. Leader in development
  11. 11. What? Levels 5 Success Factors
  12. 12. What? Levels 5 Success Factors
  13. 13. “Account” + “Able”
  14. 14. Results + Valued Behaviors
  15. 15.  Lack of leadership self-responsibility & self- accountability  Need to be popular and liked (aka codependency)  Weak delegation skills  Focus on activities, not results & values  Systemic reasons/functional conflicts  Lack of associated rewards/consequences  Using hope as a strategy
  16. 16. Responsibility Accountability “You do it.” “You answer for it.” Before After Few results Many results
  17. 17. What? Levels 5 Success Factors
  18. 18. Organization Peer/ Team Personal
  19. 19. What? Levels 5 Success Factors
  20. 20. Do you have what it takes to create accountability? Goals & Strategy Culture Leadership Skills People Practices Mindset
  21. 21. #1: Leadership Mindset
  22. 22. Quiz When you think of the word accountability, what thoughts, feelings and associations come up for you?
  23. 23. Purpose & Vision Identity Beliefs Values MAPs 80% 70% 55% 30% 90% Behaviors&Results
  24. 24. Who you are Who you perceive yourself to be IDENTITY
  25. 25. POLL How’s the pace of this webinar? A. Much too slow B. A bit too slow C. About right D. A bit too fast E. Much too fast
  26. 26. What you believe? BELIEFS
  27. 27.  It causes conflict.  It’s about blaming people.  “Who am I to tell them what to do?”  “I won’t be liked.”  “Trusting employees will get it done and that’s enough.”
  28. 28. What’s important to you? VALUES
  29. 29. Is accountability a value within your company?
  30. 30. THE TRAP: When do your values become a liability?
  31. 31. What motivates you? MAPs (Motivation & Attitude Patterns)
  32. 32. Primary Motivation Drivers Pattern Strength Pitfall Power • Gets things done • Takes charge • Over control • Can offend others Affiliation • Teamwork • Cooperation • People pleasing • Overly influenced by unhappy employees Achievement • Success oriented • Challenges others to stretch • Over-drive • Ignores needs for employee buy-in
  33. 33. Relationship to Norms/Rules Pattern Strength Pitfall Assertive • Willing to tell others expectations • Golden rule • Too bossy • Over-rigid rules Tolerance • Lets others do things their way • Honors uniqueness • Too much autonomy • Difficulty holding others to same rules
  34. 34. #2: Goals & Alignment
  35. 35. Are your goals exciting and motivating?
  36. 36. Company Goals Success Measures/Metrics Personal Performance Goals Expected *Results* Coaching + Evaluations Accountability  Results
  37. 37. #3: Culture
  38. 38. Culture is EVERYTHING.
  39. 39. Teach the skills Hire for motivation and culture “fit”
  40. 40. Ideal Culture Identity, Values & Beliefs Valued Behaviors Expectations (measurable) MAPs Assessment Coaching & Evaluation Accountability  Behaviors
  41. 41. #4: Leadership Skills
  42. 42. Effective Delegation … The difference maker
  43. 43. Are you delegating? OR Are you dumping?
  44. 44.  Why delegate? (benefits)?  When/to whom and what do you delegate? (decision criteria)?  What do you believe are critical success factors in effective delegation?  How do you delegate? (steps, communications, considerations, etc.)  What stops you from delegating?  What do you believe are barriers to delegating from employee perspective?
  45. 45. Internal Blocks Perfectionism Enjoyment Not Valuing Your Time Fear of Loss of Control External Blocks Competency Blocks (employees) Not Having Necessary Skills (leader)
  46. 46. #5: People Practices
  47. 47. QUESTION: Who would you rather hire? Someone who … Has needed job skills OR Can deliver required results?
  48. 48. Why Traditional job descriptions don’t work
  49. 49.  Focus on end results and values behaviors, not the person  Key questions: what should he/she accomplish (not do)? What valued behaviors must he/she demonstrate?  Define success = top “x” number of performance measurable results + valued behaviors  Provide benchmark for “A” performance  For shared accountabilities, define individual’s contribution, plus lead/support role  Link to the hiring process and contribution management process
  50. 50. Results + Values Recognition Rewards Consequences Align people practices to expected results & values.
  51. 51. What? Levels 5 Success Factors
  52. 52. Results + Valued Behaviors
  53. 53. Do you have what it takes to create accountability? Goals & Strategy Culture Leadership Skills People Practices Mindset
  54. 54. Follow-up with questions Request bonus: delegation effectiveness Schedule Leadership Strategy Session Picture: oatsy40 on Flickr
  55. 55.  Clarify your goals and desired outcomes  Identify “real” issues holding you back  Learn from others’ success stories  Gain outside perspective how to move forward  Identify next steps and plan of action To schedule: www.EmpoweredBusiness.com/free- leadership-edge-strategy-session
  56. 56. Parting Words
  57. 57. Final Q&A
  58. 58. Contact Us! www.EmpoweredBusiness.com denise@empoweredbusiness.com Linkedin: www.linkedin.com/in/denisecorcoran Twitter: @DeniseCorcoran4 Facebook: www.facebook.com/denise.corcoran.902 650-348-1842
  59. 59. Denise Corcoran The Empowered BusinessTM denise@empoweredbusiness.com

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