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Creating a coaching culture for a
defragmented workforce
Michelle Raymond - The People’s Partner
25th
May 2017
Who am I?
HR Consultant
More than 12 years experience
Founder of The People’s Partner Ltd
Work predominantly with SMB’s
Career Transition Coach
Change & Performance coach
Accountability partner for new business owners
Certified NLP Master Practitioner
The world of work has changed
Number of employers
Silent Generation: 1925-1942 1-2
Baby Boomers: 1943-1960 3-4
Generation X: 1961-1981 7-8
Generation Y: 1982-2004 15-16
Generation Z, Plurals: 2005+ 32
How long do you expect to stay with
your employer?
11+ years 5%
6-10 years 5%
3-5 years 53%
1-2 years 37%
What matters in selecting employers
Work-life balance
CEO’s reputation
Development opportunities
Performance-based bonus
Openness to innovation
Benefits package
Organisational culture
Corporate social responsibility practice
This is what is important to
employees
1)Work-life balance
2)Organisational culture
3) Development opportunities
What does this all mean?
Today’s talent is:
more mobile
less loyal
more connected
more global
Therefore……
What does this all mean?
The top down management style of
working, will no longer work.
Coaching will become the newest
leadership skill
Decentralised workforce
A coaching culture must exist for a
workforce that:
• Is uncomfortable with rigid corporate
structure
• Expect rapid progress
• Expect constant feedback
• Requires constant growth and personal
development
What would this look like?
• Create and maintain a safe environment for ideas and
collaboration
• Create a consultative environment
• Self-esteem
• Maintain an evironment of growth and development
• Bi-lateral action agreement
• Ask, don’t tell
Employers who support a coaching
culture
•Higher levels of employee engagement
•More commitment
•faster rates of talent development
Let’s talk stats
• 80% of organisations surveyed had used or are
using coaching.
• Another 9% are planning to. The more
employees in the organisation, the more likely
it is to use coaching.
• 90% of organisations with 2,001+ employees
used coaching in the past five years,
• 68% of organisations with 230-500 employees
• 95% of respondents saw direct benefits to the
organisation
• 96% saw benefits to the individual
The benefits
Improvement areas:
communication and interpersonal skills
leadership and management
conflict resolution
personal confidence
attitudes and motivation
management performance
preparation for a new role or promotion
attraction and retention
Organsiations where senior leaders “very frequently
coach had 21% higher business results
The single most important managergial competency thsat
separates' highly effective manager from acverage ones is
coaching
www.thepeoplespartner.com
michelle@thepeoplespartner.com
@ThePPartner
thepeoplespartner
michelle_raymond1
GET
IN
TOUCH

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Creating a coaching culture for defragmented workforce

  • 1. Creating a coaching culture for a defragmented workforce Michelle Raymond - The People’s Partner 25th May 2017
  • 2. Who am I? HR Consultant More than 12 years experience Founder of The People’s Partner Ltd Work predominantly with SMB’s Career Transition Coach Change & Performance coach Accountability partner for new business owners Certified NLP Master Practitioner
  • 3. The world of work has changed Number of employers Silent Generation: 1925-1942 1-2 Baby Boomers: 1943-1960 3-4 Generation X: 1961-1981 7-8 Generation Y: 1982-2004 15-16 Generation Z, Plurals: 2005+ 32
  • 4. How long do you expect to stay with your employer? 11+ years 5% 6-10 years 5% 3-5 years 53% 1-2 years 37%
  • 5. What matters in selecting employers Work-life balance CEO’s reputation Development opportunities Performance-based bonus Openness to innovation Benefits package Organisational culture Corporate social responsibility practice
  • 6. This is what is important to employees 1)Work-life balance 2)Organisational culture 3) Development opportunities
  • 7. What does this all mean? Today’s talent is: more mobile less loyal more connected more global Therefore……
  • 8. What does this all mean? The top down management style of working, will no longer work. Coaching will become the newest leadership skill
  • 10. A coaching culture must exist for a workforce that: • Is uncomfortable with rigid corporate structure • Expect rapid progress • Expect constant feedback • Requires constant growth and personal development
  • 11. What would this look like? • Create and maintain a safe environment for ideas and collaboration • Create a consultative environment • Self-esteem • Maintain an evironment of growth and development • Bi-lateral action agreement • Ask, don’t tell
  • 12. Employers who support a coaching culture •Higher levels of employee engagement •More commitment •faster rates of talent development
  • 13. Let’s talk stats • 80% of organisations surveyed had used or are using coaching. • Another 9% are planning to. The more employees in the organisation, the more likely it is to use coaching. • 90% of organisations with 2,001+ employees used coaching in the past five years, • 68% of organisations with 230-500 employees • 95% of respondents saw direct benefits to the organisation • 96% saw benefits to the individual
  • 14. The benefits Improvement areas: communication and interpersonal skills leadership and management conflict resolution personal confidence attitudes and motivation management performance preparation for a new role or promotion attraction and retention
  • 15. Organsiations where senior leaders “very frequently coach had 21% higher business results The single most important managergial competency thsat separates' highly effective manager from acverage ones is coaching