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Surendra upadhyay
MBA-2
MBA17H49
What is consumer durable
 Consumer durable are the products whose life expectancy is at least 3
years. These product are hard good that cannot be used up at once.
 India consumer durable goods market
White goods Kitchen
appliance/brown
Consumer electronics
Refrigerator Grinder Mobile phones
Washing machine Microwave ovens Televisions
Air conditioner Irons Mp3 players
Speaker Electronics fans DVD PLAYERS
Audio equipment Cooking range chimneys VCD players
Consumer durable market in India
 Market size is over US$ 9.5 BILLION
 Urban consumer durable market growing at most 10% p.a.and rural durable market growing at25%
p.a.
 Economics effect :7.5% growth in 2008-09(years of recession)
CTV, 30%
REFRIGERATOR,
18%AC, 13%
WASHING
MACHINE, 5%
OTHERS, 34%
SHARE BY VOLUME
CTV REFRIGERATOR AC WASHING MACHINE OTHERS
threat of substitute
technology advancement
buyers have huge
propensity to substitute
compability rivalry
continuous innovation
leads to intense rivalry
homogeny in product and
low switching cost
bargain power of buyers
use internet to get all
the info. enables
customer to be powerful
buyer's switching cost is
threat of new entrant
highly capital intensive
major player have
disappointed brand equity
brand loyalty is moderate
bargaining power of
suppliers
product differention is very
low
by charging the input firms
cannot drastically
differentiable on price
TOPPLAYERSOFCONSUMERDURABLE INSUTRY:
 LG electronics India ltd.
 Philips India
 Titan industries
 Samsung India industries
 Whirlpool appliance
 Siemens
 Sony India
 Videocon industries
 Blue star
 godjer
The vision - ‘’EVERY HOME …EVERYWHERE WITH PRIDE PASSION AND PERFORMSANCE’’
The mission -‘’EVERYONE….PASSIONATELY CREATING LOYAL CUSTOMER FOR LIFE’’
WHIRLPOOL corporation is the world’s leading manufacturer and marketer of major
home appliance. The company manufactures in 13 countries and markets products is
more than 170countries under major branch names such as Whirlpool, kitchen
aid,roper,estate,Bauknecht,ignis,laden,inglis,brastemp and consul.
Product of company are
Refrigerator 63%
Air conditioners 21%
Washing machine 9%
Home appliance 7%
YEAR SALES TURNOVER(CR.) PROFIT(CR.)
2017 4360.38 488.81
2016 3855.82 381.02
2015 3432.01 331.12
2016 2910.25 221.51
COMPANY INFORMATION
 Type public
 industry household appliance
 Founded st.joseph ,Michigan(1911)
 Founder louis Upton Emory Upton
 Headquarters Benton charter township,Michigan,US
 AREA served worldwide
 Revenue US$ 20.71 billion
 Operating income US$1.35 billion
 Profit US$ 888 million
 Total assets US$19.15 billion
 Total equality US$ 4.77 billion
5%
52%
16%
27%
WHIRLPOOL SALES REGION WISE
ASIA North america EMEA LATIN AMERICA
LEADING PORTFOLIO OF BRAND-
 WHIRLPOOL
 MAYTAG
 KITCHEN AID
 JENN-AIR
 AMANA
 BRASTEMP
 EMBRACO
 CONSUL
 GLADIATOR
 BAUKNECHT
MARKETING
strength
high brand awareness
largest distribution manufacturing bases across India
price player global presence
wide range of product line
weakness
Poor customer
Weak promotional strategy
Less focus on unconditional channel
Opportunity
Enter to global market
Growing semi urban market
Even out to demand og recycle of water DRS
THREAT
Brand reputation is decreasing
Shifting brand locality of other companies
Increasing competitor in the home market
SWOT ANALYSIS
1
2.5
3.5 3.5 3.8 4.2
5.2
6.3
7.3 7.3 7.4
12.5
20.5
INITIATE FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2014 FY2015 FY2016 FY2020
SELES(INus$billion)
TIME
PLC GRAPH
SALES Linear (SALES)
SEGMENTS TARGETING POSITION
DEMOGRAPIC-
INCOME,OCCUPATION HIGH
GEOGRAPIC-
TEIR1,TEIR 2 CITIES
PSYCHOLOGICAL-
LIFE STYLE OF
PEOPLE,PERSONALITY
BEHAVIROAL-
BENEFITS SOUGHT
UPPER CLASS SEGMENT
CONSUMER WHO ARE MORE
CONCERN OF LIFE STYLE
PRODUCT
CONSUMER WHO WANT
QUALITYPRODUCT AS THE BEST
PRICE
NOW ITSA ALSO TARGET TO
MIDDEL CALSS SEGMENT AND
WANT TO MASS MARKET THRIE
PRODUCT
TAG LINE “WORK
GLOBALLY,ACT LOCALLY”
WORLD MOST RECOGNISE
APPILANCE BRAND
DISTRIBUTION ARE NOT
SATISFIED
Finance statement
Profit Before Interest And Tax Margin(%) 10.00 8.81 7.89 5.15
Net Operating Profit Per Share (Rs) 310.61 274.93 259.61 223.43
Fixed Assets 427.35 402.79 395.89 424.43
Equity Share Capital 126.87 126.87 126.87 126.87
Total Assets 2,876.13 2,252.91 1,848.93 1,569.06
1021
1139
1021
914
840
898
969
1049
1170 1210
0
200
400
600
800
1000
1200
1400
16-Dec 17-Jan 17-fab 17-Mar 17-Apr 17-May 17-Jun 17-Jul 17-Aug 17
sep.
17-Oct
Chare market value of whirlpool 2017
 Fixed asset:
 Fixed asset = tangible assets + intangible assets
+ capital work-in-progress
 = 391.96 + 5.85 + 29.54 = 427.35cr.
 Working capital:
Working capital = current assets – current
liabilities
= 2233.24 – 1253.91 = 979.33cr.
 Debt/equity ratio:
139.16/1483.06 = 0.09 %
Gross Profit Margin:
Gross profit margin: gross profit/revenue from
operations(sales)*100
Gross profit= revenue from operations(gross) - cogs= 4,358.39-
cogs
cogs= cost of material consumed+ change in inventories=
1889.87+(-196.00) = 1693.87
Gross profit margin= (1693.87/4358.39) *100= 38.86%
Net Profit Margin:
Net profit margin: net profit/sales*100= (310.49/3938.78) *100
= 7.88%
Selection processSelection
process
Primary interview
Selection
interview
Decision making
interview
Reference and
background
Selection decision
Medical
examination
Job offer
Contract of
employment
Evacuation of
selection program
PERFORMANCE APPRASIA
EMPLOYEE
SUPIORS
MANAGERS
PEERS
SUBORDINERS
SUPPLIERS
CUSTOMER
Organization culture
The individual
community
organizatio
nal
family
nationality
The culture of organization is influenced by:
 Social environment
 Mission and vision statement
 Senior management
 Ethical code of produt
culture of organization can be
• Power culture
• Role culture
• Task culture
• Person culture
• Entrepreneur culture
THANK YOU

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Consumer Durable Industry in India

  • 2. What is consumer durable  Consumer durable are the products whose life expectancy is at least 3 years. These product are hard good that cannot be used up at once.  India consumer durable goods market White goods Kitchen appliance/brown Consumer electronics Refrigerator Grinder Mobile phones Washing machine Microwave ovens Televisions Air conditioner Irons Mp3 players Speaker Electronics fans DVD PLAYERS Audio equipment Cooking range chimneys VCD players
  • 3. Consumer durable market in India  Market size is over US$ 9.5 BILLION  Urban consumer durable market growing at most 10% p.a.and rural durable market growing at25% p.a.  Economics effect :7.5% growth in 2008-09(years of recession) CTV, 30% REFRIGERATOR, 18%AC, 13% WASHING MACHINE, 5% OTHERS, 34% SHARE BY VOLUME CTV REFRIGERATOR AC WASHING MACHINE OTHERS threat of substitute technology advancement buyers have huge propensity to substitute compability rivalry continuous innovation leads to intense rivalry homogeny in product and low switching cost bargain power of buyers use internet to get all the info. enables customer to be powerful buyer's switching cost is threat of new entrant highly capital intensive major player have disappointed brand equity brand loyalty is moderate bargaining power of suppliers product differention is very low by charging the input firms cannot drastically differentiable on price
  • 4. TOPPLAYERSOFCONSUMERDURABLE INSUTRY:  LG electronics India ltd.  Philips India  Titan industries  Samsung India industries  Whirlpool appliance  Siemens  Sony India  Videocon industries  Blue star  godjer
  • 5. The vision - ‘’EVERY HOME …EVERYWHERE WITH PRIDE PASSION AND PERFORMSANCE’’ The mission -‘’EVERYONE….PASSIONATELY CREATING LOYAL CUSTOMER FOR LIFE’’ WHIRLPOOL corporation is the world’s leading manufacturer and marketer of major home appliance. The company manufactures in 13 countries and markets products is more than 170countries under major branch names such as Whirlpool, kitchen aid,roper,estate,Bauknecht,ignis,laden,inglis,brastemp and consul. Product of company are Refrigerator 63% Air conditioners 21% Washing machine 9% Home appliance 7% YEAR SALES TURNOVER(CR.) PROFIT(CR.) 2017 4360.38 488.81 2016 3855.82 381.02 2015 3432.01 331.12 2016 2910.25 221.51
  • 6. COMPANY INFORMATION  Type public  industry household appliance  Founded st.joseph ,Michigan(1911)  Founder louis Upton Emory Upton  Headquarters Benton charter township,Michigan,US  AREA served worldwide  Revenue US$ 20.71 billion  Operating income US$1.35 billion  Profit US$ 888 million  Total assets US$19.15 billion  Total equality US$ 4.77 billion 5% 52% 16% 27% WHIRLPOOL SALES REGION WISE ASIA North america EMEA LATIN AMERICA
  • 7. LEADING PORTFOLIO OF BRAND-  WHIRLPOOL  MAYTAG  KITCHEN AID  JENN-AIR  AMANA  BRASTEMP  EMBRACO  CONSUL  GLADIATOR  BAUKNECHT
  • 8. MARKETING strength high brand awareness largest distribution manufacturing bases across India price player global presence wide range of product line weakness Poor customer Weak promotional strategy Less focus on unconditional channel Opportunity Enter to global market Growing semi urban market Even out to demand og recycle of water DRS THREAT Brand reputation is decreasing Shifting brand locality of other companies Increasing competitor in the home market SWOT ANALYSIS
  • 9. 1 2.5 3.5 3.5 3.8 4.2 5.2 6.3 7.3 7.3 7.4 12.5 20.5 INITIATE FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2014 FY2015 FY2016 FY2020 SELES(INus$billion) TIME PLC GRAPH SALES Linear (SALES)
  • 10. SEGMENTS TARGETING POSITION DEMOGRAPIC- INCOME,OCCUPATION HIGH GEOGRAPIC- TEIR1,TEIR 2 CITIES PSYCHOLOGICAL- LIFE STYLE OF PEOPLE,PERSONALITY BEHAVIROAL- BENEFITS SOUGHT UPPER CLASS SEGMENT CONSUMER WHO ARE MORE CONCERN OF LIFE STYLE PRODUCT CONSUMER WHO WANT QUALITYPRODUCT AS THE BEST PRICE NOW ITSA ALSO TARGET TO MIDDEL CALSS SEGMENT AND WANT TO MASS MARKET THRIE PRODUCT TAG LINE “WORK GLOBALLY,ACT LOCALLY” WORLD MOST RECOGNISE APPILANCE BRAND DISTRIBUTION ARE NOT SATISFIED
  • 11. Finance statement Profit Before Interest And Tax Margin(%) 10.00 8.81 7.89 5.15 Net Operating Profit Per Share (Rs) 310.61 274.93 259.61 223.43 Fixed Assets 427.35 402.79 395.89 424.43 Equity Share Capital 126.87 126.87 126.87 126.87 Total Assets 2,876.13 2,252.91 1,848.93 1,569.06 1021 1139 1021 914 840 898 969 1049 1170 1210 0 200 400 600 800 1000 1200 1400 16-Dec 17-Jan 17-fab 17-Mar 17-Apr 17-May 17-Jun 17-Jul 17-Aug 17 sep. 17-Oct Chare market value of whirlpool 2017
  • 12.  Fixed asset:  Fixed asset = tangible assets + intangible assets + capital work-in-progress  = 391.96 + 5.85 + 29.54 = 427.35cr.  Working capital: Working capital = current assets – current liabilities = 2233.24 – 1253.91 = 979.33cr.  Debt/equity ratio: 139.16/1483.06 = 0.09 % Gross Profit Margin: Gross profit margin: gross profit/revenue from operations(sales)*100 Gross profit= revenue from operations(gross) - cogs= 4,358.39- cogs cogs= cost of material consumed+ change in inventories= 1889.87+(-196.00) = 1693.87 Gross profit margin= (1693.87/4358.39) *100= 38.86% Net Profit Margin: Net profit margin: net profit/sales*100= (310.49/3938.78) *100 = 7.88%
  • 13.
  • 14. Selection processSelection process Primary interview Selection interview Decision making interview Reference and background Selection decision Medical examination Job offer Contract of employment Evacuation of selection program PERFORMANCE APPRASIA EMPLOYEE SUPIORS MANAGERS PEERS SUBORDINERS SUPPLIERS CUSTOMER
  • 15. Organization culture The individual community organizatio nal family nationality The culture of organization is influenced by:  Social environment  Mission and vision statement  Senior management  Ethical code of produt culture of organization can be • Power culture • Role culture • Task culture • Person culture • Entrepreneur culture