Consumer durables are products with a lifespan of at least 3 years such as refrigerators, washing machines, and air conditioners. The Indian consumer durables market is over $9.5 billion annually, with urban areas growing 10% and rural 25% per year. Televisions, refrigerators, air conditioners, and washing machines make up over 70% of sales volume. Major players in the industry include LG, Philips, Samsung, and Whirlpool, which has annual sales of over $20 billion globally and market share of over 50% in India. Whirlpool's vision is to provide appliances to every home worldwide with pride, passion and performance.
2. What is consumer durable
Consumer durable are the products whose life expectancy is at least 3
years. These product are hard good that cannot be used up at once.
India consumer durable goods market
White goods Kitchen
appliance/brown
Consumer electronics
Refrigerator Grinder Mobile phones
Washing machine Microwave ovens Televisions
Air conditioner Irons Mp3 players
Speaker Electronics fans DVD PLAYERS
Audio equipment Cooking range chimneys VCD players
3. Consumer durable market in India
Market size is over US$ 9.5 BILLION
Urban consumer durable market growing at most 10% p.a.and rural durable market growing at25%
p.a.
Economics effect :7.5% growth in 2008-09(years of recession)
CTV, 30%
REFRIGERATOR,
18%AC, 13%
WASHING
MACHINE, 5%
OTHERS, 34%
SHARE BY VOLUME
CTV REFRIGERATOR AC WASHING MACHINE OTHERS
threat of substitute
technology advancement
buyers have huge
propensity to substitute
compability rivalry
continuous innovation
leads to intense rivalry
homogeny in product and
low switching cost
bargain power of buyers
use internet to get all
the info. enables
customer to be powerful
buyer's switching cost is
threat of new entrant
highly capital intensive
major player have
disappointed brand equity
brand loyalty is moderate
bargaining power of
suppliers
product differention is very
low
by charging the input firms
cannot drastically
differentiable on price
4. TOPPLAYERSOFCONSUMERDURABLE INSUTRY:
LG electronics India ltd.
Philips India
Titan industries
Samsung India industries
Whirlpool appliance
Siemens
Sony India
Videocon industries
Blue star
godjer
5. The vision - ‘’EVERY HOME …EVERYWHERE WITH PRIDE PASSION AND PERFORMSANCE’’
The mission -‘’EVERYONE….PASSIONATELY CREATING LOYAL CUSTOMER FOR LIFE’’
WHIRLPOOL corporation is the world’s leading manufacturer and marketer of major
home appliance. The company manufactures in 13 countries and markets products is
more than 170countries under major branch names such as Whirlpool, kitchen
aid,roper,estate,Bauknecht,ignis,laden,inglis,brastemp and consul.
Product of company are
Refrigerator 63%
Air conditioners 21%
Washing machine 9%
Home appliance 7%
YEAR SALES TURNOVER(CR.) PROFIT(CR.)
2017 4360.38 488.81
2016 3855.82 381.02
2015 3432.01 331.12
2016 2910.25 221.51
6. COMPANY INFORMATION
Type public
industry household appliance
Founded st.joseph ,Michigan(1911)
Founder louis Upton Emory Upton
Headquarters Benton charter township,Michigan,US
AREA served worldwide
Revenue US$ 20.71 billion
Operating income US$1.35 billion
Profit US$ 888 million
Total assets US$19.15 billion
Total equality US$ 4.77 billion
5%
52%
16%
27%
WHIRLPOOL SALES REGION WISE
ASIA North america EMEA LATIN AMERICA
7. LEADING PORTFOLIO OF BRAND-
WHIRLPOOL
MAYTAG
KITCHEN AID
JENN-AIR
AMANA
BRASTEMP
EMBRACO
CONSUL
GLADIATOR
BAUKNECHT
8. MARKETING
strength
high brand awareness
largest distribution manufacturing bases across India
price player global presence
wide range of product line
weakness
Poor customer
Weak promotional strategy
Less focus on unconditional channel
Opportunity
Enter to global market
Growing semi urban market
Even out to demand og recycle of water DRS
THREAT
Brand reputation is decreasing
Shifting brand locality of other companies
Increasing competitor in the home market
SWOT ANALYSIS
10. SEGMENTS TARGETING POSITION
DEMOGRAPIC-
INCOME,OCCUPATION HIGH
GEOGRAPIC-
TEIR1,TEIR 2 CITIES
PSYCHOLOGICAL-
LIFE STYLE OF
PEOPLE,PERSONALITY
BEHAVIROAL-
BENEFITS SOUGHT
UPPER CLASS SEGMENT
CONSUMER WHO ARE MORE
CONCERN OF LIFE STYLE
PRODUCT
CONSUMER WHO WANT
QUALITYPRODUCT AS THE BEST
PRICE
NOW ITSA ALSO TARGET TO
MIDDEL CALSS SEGMENT AND
WANT TO MASS MARKET THRIE
PRODUCT
TAG LINE “WORK
GLOBALLY,ACT LOCALLY”
WORLD MOST RECOGNISE
APPILANCE BRAND
DISTRIBUTION ARE NOT
SATISFIED
11. Finance statement
Profit Before Interest And Tax Margin(%) 10.00 8.81 7.89 5.15
Net Operating Profit Per Share (Rs) 310.61 274.93 259.61 223.43
Fixed Assets 427.35 402.79 395.89 424.43
Equity Share Capital 126.87 126.87 126.87 126.87
Total Assets 2,876.13 2,252.91 1,848.93 1,569.06
1021
1139
1021
914
840
898
969
1049
1170 1210
0
200
400
600
800
1000
1200
1400
16-Dec 17-Jan 17-fab 17-Mar 17-Apr 17-May 17-Jun 17-Jul 17-Aug 17
sep.
17-Oct
Chare market value of whirlpool 2017
12. Fixed asset:
Fixed asset = tangible assets + intangible assets
+ capital work-in-progress
= 391.96 + 5.85 + 29.54 = 427.35cr.
Working capital:
Working capital = current assets – current
liabilities
= 2233.24 – 1253.91 = 979.33cr.
Debt/equity ratio:
139.16/1483.06 = 0.09 %
Gross Profit Margin:
Gross profit margin: gross profit/revenue from
operations(sales)*100
Gross profit= revenue from operations(gross) - cogs= 4,358.39-
cogs
cogs= cost of material consumed+ change in inventories=
1889.87+(-196.00) = 1693.87
Gross profit margin= (1693.87/4358.39) *100= 38.86%
Net Profit Margin:
Net profit margin: net profit/sales*100= (310.49/3938.78) *100
= 7.88%
15. Organization culture
The individual
community
organizatio
nal
family
nationality
The culture of organization is influenced by:
Social environment
Mission and vision statement
Senior management
Ethical code of produt
culture of organization can be
• Power culture
• Role culture
• Task culture
• Person culture
• Entrepreneur culture