3. Relax and have fun with it
"Do better research. (And, maybe, get a better grade)."
"Write and cite like a pro."
"We're here to help!"
4. Two pages of the passive voice - just
about any business document ever
written, in other words... make me want
to scream. It's weak, it's circuitous, and
it's frequently tortuous, as well.
Stephen King
5. Use active voice
Library cards can be
renewed....
These statistics have been
gathered...
Customers are advised...
Renew your library card...
We gathered these
statistics...
We advise you...
6. Pick nouns and verbs wisely
The context of events led to
new collective thinking
about future processes.
The creative culture of the
organization leads to the
ability to move forward
quickly on technological
initiatives.
Our librarians are creating
better ways to get work
done.
Staff members are creative,
making it easy to move
forward quickly on
technological initiatives.
7. Define your voice and tone
Reassuring, but not paternalistic.
Inspiring, but not cheerlead-y.
Fun, but not cheeky.
Academic, but not highbrow.
8. Pick a succinct, meaningful title
Patron-Driven Acquisitions
(also known as On-Demand
Information Delivery)
Interlibrary Loan, Document
Delivery, and Express
Retrieval Services
Getting books at your
request
Get books and articles you
need, when you need them
9. Keep sentences and paragraphs short
Paragraphs no more than three
sentences or six lines.
Sentences no more than 25
words.
A paragraph can be just one
sentence.
recommends
Ann Handley,
Everybody Writes
11. Use the power of parallelism
Improve your research skills
Finding sources in your
discipline
Grant funding searching
Improve your research skills
Find sources in your discipline
Search for grant funding
18. Focus on essential messages
Know your audience.
Define call(s) to action.
Only include content that meets
user and organizational goals.
Put key messages first.
19. No one will ever complain that you've
made things too simple to understand.
Ann Handley